Personal Reflection on Bullying in the Workplace

Running head: PERSONAL REFLECTION 1
Personal reflection
Name
Institution

PERSONAL REFLECTION 2
Personal reflection
Reflection is a way of observing one’s own experiences so as to improve on their
productivity at work. In nursing, reflective practice is very essential in ensuring that healthcare
providers gain new skills and knowledge that can help improve their practice throughout their
lives. According to Miraglia, and Asselin (2015), reflection is a great way of increasing
confidence and becoming a more proactive nursing professional. This in turn helps in enhancing
the quality of care given as well as bridging the gap between nursing theories and practice. When
registered nurses reflect, they are discovering the personal meanings that have been gained from
their personal encounters and interactions within their scope of practice. Lauren Caldwell (2013)
argues that reflection in nursing ensures that nurses have a connection with their practice and
inner selves so as to enhance their professional growth and development. To ensure that nurses
embrace reality, they must be capable of maintaining and rediscovering their passion by
facilitating insights and reconnecting them with their personal histories. However, to guarantee
effective reflective practice, nurses use different reflection models so as ensure that there is a
structured procedure guiding the reflection act. One of the models that is very is useful is Gibb’s
reflective cycle. This paper therefore analyzes my personal reflection-on-actions that I will
implement so as to ensure that there is no future bullying in the workplace by using Gibb’s
reflection model.
Gibb’s reflection model
This reflection model is very essential in helping nurses learn from their daily
experiences and regular situations that occur to them. Research conducted by Boud, Keogh, and
Walker (2013) found that Gibb’s model of reflection is very effective as it tends to create an
emphasis on the role played by emotions as well as acknowledging the essence of these emotions

PERSONAL REFLECTION 3
throughout the process of reflection. The cycle encourages systematic thinking of different
nursing experiences so as to enhance the nursing practice (Gibbs, 1998). According to McIntosh
(2010), Gibb’s reflective model has structured phases with different actions which enhances the
flow of the reflective process. Since it is a continuous cycle, this model ensures in-depth
exploration of emotions and how to manage them so as to prevent similar occurrences in future.
Description
As the hospital manager Susan recently reported to me how Anne, her co-worker has
been bullying and harassing her at the workplace. Anne has also been sending her demeaning
and hurtful comments via text messages on a personal mobile phone if when Susan is not at
work. This has resulted into Susan feeling stressed thereby taking leave from work. Susan
disclosed to me that Anne bullies and harasses her on a daily basis, a situation which led into her
feeling stressed. Since she lacks the peace she requires to effectively accomplish her duties, she
decided to take sometimes off. When Susan reported the issue to me, it took me about one hour
to get all the nitty-gritty details of events that have been happening between Susan and Anne.
Moon (2013) argue that understanding the situation in detail without drawing conclusions right
away is very crucial in ensuring that important details are not left out. As a manager, I embarked
on finding out why Anne has been bullying Susan despite the fact that there are anti-bullying
policies within the institution.
Feelings
When Susan was explaining to me how Anne has been bullying and harassing her, I felt
sympathy for her as it reminded me how I was bullied in high school and how I almost
committed suicide. Sauer and McCoy (2017) assert that people who are bullied often have