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Personal Skill Audit and Professional Development Plan- PDF

Added on - 08 Dec 2020

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Personal Skill Auditand ProfessionalDevelopment Plan
Table of ContentsINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P 1 key benefits of on going professional development.........................................................1P 2 Employer's expectations of skills and competencies.......................................................2LO 2................................................................................................................................................3P 3 Assess own skills, ability and competencies....................................................................3P4 Range of learning theory and approaches used for personal and professional development4LO3.................................................................................................................................................5P5 Development plan to enhance skills and competencies....................................................5LO4.................................................................................................................................................7P6 Job interview for the hospitality industry..........................................................................7P7 Strengths and weakness of the interview process.............................................................8CONCLUSION...............................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONPersonal and professional development plan is to make strategies and goals by which anindividual who is working in an organisation to meet the requirements of the job role andunderstand the entire job role by enhancing their necessary skills(Stephen,2012). Thisprofessional development plan include the ensuring the knowledge and understanding of the roleand area of expertise and this element is also include in the personal development as well that theindividual can meet the requirements of future job. Report is based on the Travelodge Hotelwhich provides facility of accommodation to people in sophisticated town of Ilford and aims atmotivating and encouraging employees so that they develop their personal and professionalskills.Report will include the key benefits of the on going professional development fordifferent stakeholders. This will also include the employer's expectations of skills andcompetencies. Further ore this will include the self assessment of the ability, skills andcompetencies for specific job and review the learning theory and approaches that is used forpersonal and professional development. This report will also explain the plans that enhance theskills and competencies within specific work. Further more will include the interview forhospitality service industry. And review key strengths and weakness of the interview process.LO 1P 1 key benefits of on going professional developmentContinues on going professional development is very important to ensure the continuescompetent in the professional career. It is continues and and an ongoing process throughout thecareer. On going professional training is beneficial for all the stakeholders of the TravelodgeHotel organisation to enhance the skills and understanding of job role in the hospitality industryto make their customers satisfy and fulfil their need by offering best service that the competitorsare not able to give. There are many benefits of the on going professional development plan thatcan be positive influence in the workplace(5 BENEFITS OF PROFESSIONALDEVELOPMENT,2019).Build confidence and credibility –This on going training development plan in the TravelodgeHotel increase the confidence in the employees for their work and job role. No one is perfect, formake them in their specific job role on going professional development helps and fill the gap ofmissing skills regarding their job. If organisation will provide this on going development,1
employees will become more confident and trustworthy for their job and can do any kind ofservice that make their customers satisfy and this will also help the employee to boos theirconfident and organisation as well to increase their profit(Dymock and Tyler, 2018).Increase Retention -On going professional development helps in increasing the retention in theTravelodge Hotel. As some organisation cutting off this development plan in their organisationfor saving the cost where, if the organisation provide this development plan for the employeesthat will show that the Travelodge Hotel is taking care of their worker and are interested inkeeping them in the organisation for longer term.Discover the new talents –This development program helps the Travelodge Hotel'smanagement to identify the new talents in the organisation. By continues providing the trainingin on going helps to assess the new talents and weakness of the existing employees and newemployees, thus this will help the management to provide the training according to them to getout the best from the employees so that employees can serve better to customers(Hilton andet.al, 2016).Increase the productivity –On going professional development program increase theproductivity of the Travelodge Hotel. As with the help of this development program employeesget confident and learn new skills and experience then they work effectively for the customersand guests this will increase the number of guests in the organisation , productivity will increaseand helps the investors to invest more and also beneficial for the shareholders of theorganisation.P 2 Employer's expectations of skills and competenciesEmployer hire the people for Travelodge Hotel that can help the organisation to savemoney and provide the cost effective value to their customers. Employer of the organisationexpect various things from the employees that can help to achieve the overall organisational goalwithin time provide best services to the guests to satisfy them, serve best food services andattract them to visit the hotel again. There are view characteristics as according to the hospitalityindustry that the employer looking for:Positive attitude -Attitude is the thing that is shown in the behaviour and communication of theemployees. With the attitude an employee can make new relationship in the organisation andwith the customers(Schoenfeld, 2018). In the hospitality industry like Travelodge Hotel, attitudeplay a vital role that every employee have to interact with each other and wither guests,2
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