Manage Personal Working Priorities and Professional Development - Desklib

This content covers the importance of self-appraisal, peer appraisal, key performance indicators, personality tests, and more. It also discusses stress management, health and wellbeing programs, and interview responses from professionals in different job roles. The subject is personal working priorities and professional development, and the course code, name, and college/university are not mentioned.

Manage personal working priorities and professional development

Table of Contents
Assessment Task 1...........................................................................................................................1
Assessment Task 2...........................................................................................................................4
Part A...........................................................................................................................................4
Part B...........................................................................................................................................5
Assessment Task 3...........................................................................................................................5
Part A...........................................................................................................................................5
Part B...........................................................................................................................................6
Part C...........................................................................................................................................9
Part D.........................................................................................................................................18
Assessment Task 4.........................................................................................................................21
REFERENCES..............................................................................................................................23

Assessment Task 1
1. This can be describe as the act of evaluating own performance and worth with the motive
of determining actual capabilities that has assist in accomplishing desired goals. Self
appraisal lead to have major contribution to performance review as it will help in gaining
deeper insights as well as clear picture of strength and weakness.
2.
Peer appraisal is refer as the feedback of co- worker or peer person regarding performance
appraisal. This is beneficial in order to determine views of peer person regarding individual
performance and skills.
3.
The four components are customer satisfaction, internal process quality, employee satisfaction
and financial performance index. The KPI can be measure by determining and measuring the
key performance indicators with the actual performance performed by employees.
4.
 MBTI – This is refer as Myers Briggs type indicator
 DISC – This is consider as Dominance, Inducement, Submission, and Compliance.
 Personality test – This includes 60 simple questions which needs to be completed in 5
minutes.
 Colour code – this test is majorly focusing on determining motivation.
5.
Advantages –
 Personality test is significant in order to understand candidate better.
 It will faster recruitment process.
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 This is cost effective method.
Disadvantages –
 Time consuming method
 Required highly skilled professional to determining result of test
 Increase biased activities
6.
It is essential for leaders to be self aware regarding their behaviour as it will assist in gaining
proper detail about skills and capabilities of learners. This helps in performing task in better and
significant manner.
7.
The advantage of conducting behavioural assessment is that helps in predicting performance as
well as increase fairness while conducting appraisals. This implies that we can be more certain
that we are settling on the right decisions, regardless of whether identified with determination or
development, when a conduct assessment of a decent standard has been utilized. Conduct
assessment permits us to take a gander at how an individual approaches their work and
accomplishes their goals.
8.
Personal development planning can be de describe as the process of increasing individual
capabilities and potential in order to carry out task in significant manner. Through personal
development planning individual will be able to determine short term and long term goals.
Personal development planning alludes to the way toward making a point by point activity plan
regarding what ought to be a person's strategy and how could one way to deal with acquire as
much information as possible and procure extra abilities.
This is significant for identifying skills, knowledge and competences of a person that assist in
conducting task in better manner. Personal development plan is aligned to accomplishment of
personal goals to enhancing living of person.
9.
 S – This is refer as specific as a goal needs to be clear and well defined.
2

 M – This refers to measurable as it is crucial to determine criteria for measuring progress
of goal.
 A – Goal need to be achievable as well as attainable
 R – It needs to be realistic, relevant, and reachable
 T – It is refer as timeline as goals needs to be attain in desired timeframe.
10.
The concept of Pareto Principle of time management state that 80 % of results will come form 20
% of your efforts. It is crucial to set right priorities for successfully managing time. Pareto
Principle, which will assist you with bettering time, start by focusing on what you need to do
dependent on the measure of exertion included.
11.
 Make a proper list
 Prioritize each task
 Set a goals
12.
It will lead to chemical imbalance in the brain which result into fatigue and anxiety. This is
harmful for individual as it reduces capability and potential.
13.
The three strategies which can be use by business in order to ensure workers work-life
balance is correctly maintained are mention below -
 Offer flexible working hours
 Encourage breaks
 Focus in productivity not on working hours
14.
 Visual learning – This includes learning by observing things
 Aural learning – In this learner will learn from sound and music
 Verbal learning – It includes both speech and writing
 Physical or kinaesthetic learner – It consist of using hand and body to learn
 Logical learning – This includes logic, reasoning and number involved
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15.
The preferred learning style is important as it will assist in enhancing individual learning
practices and help in learning fast.
16.
 Coaching
 Mentoring
 Aligning interest
 Recognize success
 Feedbacks
Mentoring is effective learning way at workplace as it will assist in enhancing overall
performance and capability of employees.
Assessment Task 2
Part A
To: <<[e-mail] >>
From: << [e-mail] >>
CC: << >>
BCC: << >>
Date/time: << 10 August 2021 >>
Subject: << System issue >>
Attachments: << >>
To << ABC>>,
<< Hi,
I would like to inform you about the issue in system is not accepted. This has affected
performance and productivity of employees. Tuesday afternoon the system of team uses breaks
and then IT team is working on the solution. This has pushed back the team weekly schedule by
a half a day and negatively affects overall performance and capability of business.
I would like you to take actions in order to resolve these issues. >>
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Kind regards
<< XYZ>>
Part B
 The signs and impact of stress
Stress symptoms might be influencing your health, despite the fact that you probably won't
understand it. Stress is any adjustment of the climate that requires your body to respond and
change accordingly. The body responds to these progressions with physical, mental, and
passionate reactions. may be impacting your health, notwithstanding the way that you likely will
not get it. You may think affliction is to blame for that disturbing cerebral aggravation, your
progressive a dozing disorder or your decreased usefulness at work. stress manifestations can
impact your body, your considerations and feelings, and your direct. Having the alternative to
see ordinary stress manifestations can help you with administering them. Stress that is left
unchecked can add to various health issues. Stress that is left unchecked can add to numerous
health problems, such as hypertension, coronary illness, corpulence and diabetes.
 Strategies that employees can use at their home as well as at workplace in order to
manage their stress.
 Getting standard physical action
 Rehearsing relaxation procedures, like deep breathing, meditation, yoga, tai chi or
massage
 Keeping a comical inclination
 Investing energy with family and companions
 The benefits of health and wellbeing programs for the organisations they work for
A wellness program assists your representatives with learning carry out healthy decisions in
their lives, making them healthier as time goes on. Exactly when they rehearse and eat healthily
reliably, they work on their health and decrease the risks. of health problems. By offering
wellness programs to battle work environment stress, you can work on your representatives'
productivity and execution. By offering wellness programs to battle work environment stress,
you can work on your representatives' efficiency and execution. Doing as such can likewise
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bring about lower worker turnover and further developed representative health. This further
diminishes health care costs for managers also. representatives a wellness program, it shows your
anxiety for their health and prosperity. It shows how much the organization thinks often about its
workers' health and accentuates its significance. Offering a wellness program assists workers
with feeling esteemed and appreciated, fundamental components of representative retention and
recruitment. At the point when you esteem your representatives as significant resources of your
organization, they are bound to remain as opposed to looking for a job somewhere else.
 Four health and wellbeing programs
 Yoga classes
 Lunch and healthy snacks
 On sites fitness centres
 Employee assistance programs
Assessment Task 3
Part A
Goal and Objective of CBSA organisation are mention below -
 Generate leads to the website through Website banner ads.
 Objective is to enhance sales by 5% through Newspaper
 Goal is to provide easy in the access to services through Website
 Motive is to retain customer loyalty through Email newsletter
 Objective is to increase profits of business through Facebook, Instagram, Twitter,
LinkedIn, sponsorship and Public events.
All of these goals are relevant to the job role as well as company’s strategic goals or plans. This
will assist in enhancing overall performance and profitability of business by attracting large
number of customers towards business. These are significant goals that could be accomplished in
12 months time frame.
Part B
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Unit of competency:
Elements Performance
criteria
Self-assessment Provide brief comments as to
how you determined your
assessment ranking
1 2 3 4 5
Punctuality Reaching office on
time ✓
I have effective skills and
information in this area, but
further development and
experience would be valuable
Team work Effectively work in
team or groups
✓ I have some skills and
knowledge in team working
Flexibility Overtime and extra
working
performance
✓ I am fully competent regarding
flexibility.
Communication Conveying ideas
and messages
✓ I’ve appropriate skill and
understanding in this area, but
further development and
experience would be valuable
Diligence Delegating task to
other
✓ I am fully competent in
diligence
Social
competency
Developing better
relationships
✓ I have some skills and
information in the social
competency.
Unit of competency:
Elements
1 2 3 4 5
Time
management
Completing
required set of task
in right time
✓ I am fully competent in time
management
7

Communication Transferring of
messages form one
person to other in
significant manner
✓ I have good skills and
comprehension regrading
communication but further
growth and experience would
be important
Decision
making
Taking right
decision for
enhancing business
✓ I have some skills and
knowledge in decision making
Confidence Presenting ideas to
senior person
✓ I have sound skills and
capabilities of Confidence but
further progress and experience
would be helpful
Team work Working coordinate
with other team
members
✓ I am fully competent in team
working skills
Independency Effective
performance while
working alone.
✓ I’ve skills and understanding in
Independency of working but
further advance and experience
would be valuable
Part C
1.
8

Interview Response Form
Name of person
participating in
interview:
Steve Alfonso
Email address: [e-mail]
Job role: Training manager
Company employed
with:
Complete Business Solutions Australia Pty Ltd
Date of interview: 10 August 2021
Time of interview: 10 Am
Duration: 1 hr
Current Job role involve identifying training need of individual, providing training as
well as increasing skills and capabilities of employees
Skills and knowledge such as Effective communication skills, analyzing skills, time
management skills are important to manager
Skills and knowledge such as leadership skill is important to acquire might be important
to acquire based based on industry trends.
Professional development activity that I have participated is in workshop.
This is beneficial for enhancing my potential and capabilities to conduct required set of
task effectively.
Yes, I would recommend this professional development activity to others. This job role
is very creative and helpful for personal and professional goals.
Research is critical for a manager I this field is the professional development
9

Interview Response Form
Name of person
participating in
interview:
Glenda Williams
Email address: [e-mail]
Job role: Human resource manager
Company employed
with:
Complete Business Solutions Australia Pty Ltd
Date of interview: 10 Aug 2021
Time of interview: 11 AM
Duration: 1 Hour
This includes recruiting, selecting, on boarding, competition to employees or staff
member of respective company
Communication skills and time management skills are important
In depth information regarding human resource practice and creativity skills are
important
I have participated in webinars
This was significant in order to provide correct and accurate knowledge regarding
different aspects of human resource management.
Yes, This is very interesting job role and it has various growth opportunities.
Yes training and development is critical for manager in this field.
10

Interview Response Form
Name of person
participating in
interview:
Wi Zhang
Email address: [e-mail]
Job role: Chief Finance Officer
Company employed
with:
Complete Business Solutions Australia Pty Ltd
Date of interview: 10 August 2021
Time of interview: 12 Pm
Duration: 1 hour
This involve reviewing different financial reports and developing strategies.
Critical thinking, analytical skills and decision making skills are important to a manager
Communication skills and information regarding different financial approaches is
important.
I have participated in Online learning activities recently.
This is beneficial in order to improve my knowledge and understanding about different
aspects.
Yes, this is challenging yet interesting job role who have interest in finance.
Increase in duties and responsibilities will be critical for manager
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2. The three formal networks includes reporting manager, subordinator and co-worker networks
that manager in sales and marketing field should have.
Organisational name is Complete Business Solutions Australia Pty Ltd. This is significant for
offering effective networking services. There are several benefits that could be attain through
these network such as increasing performance and capabilities.
3.
Professional development activities
Online learning – this refer as the conducting learning activities with the assistance of online
platform. It includes E-learning practices in order to increase knowledge and understanding
about different aspects.
Workshops – It is refer as professional development approach which is helpful for demonstrating
and encouraging the practices though actual method. Workshop will assist in enhancing skill of
learner by providing opportunity of actually applying method.
Seminar – This can be describe as the form of academic instruction which is either conducted at
academic institution or professional organisation. This is effective for providing information to
learner through the knowledge of professionals or experts.
Webinar – This is a professional development practice in which a speaker form the hosting
company is sharing web pages, videos and PowerPoint presentation with the learners. This is
significant practice in order to increase information of individuals.
4.
To: <<[e-mail] >>
From: <<[e-mail] >>
CC: << >>
BCC: << >>
Date/time: << 11 August>>
Subject: <<Information about interview responses >>
Attachments: << >>
To <<ABC >>,
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<< Hi,
This mail is to provide you information about the responses of interview. The interview of
human resource manager, training manager and finance manager has been conducted and it is
significant for providing information about different professional development aspects.
It is crucial for our organisation to conduct effective training and development program that is
helpful for increasing knowledge and skills of individuals. As per the responses on interview it
has been determined that there are different skills and capabilities which is needed in order to
carry out task and activities in significant manner.
Hope you will do the needful for increase performance and abilities of employees.>>
Kind regards
<< XYZ >>
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Part D
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Professional Development Plan Template
Name XYZ
Date of development 11 August 2021
Date to be reviewed August 2022
Goals
Identify your goals in the following table.
Timeframe My personal goals are: My professional goals are:
Next 12
months
Develop better relationship
with other
Gain promotion
Next 5 years Buy a new car Start own business
Your Priorities
Identified area of
improvement or gap
Briefly describe why this is a
priority
By
when?
1. Effective communication
skills
This is significant for developing
better relationship with others.
06/2021
2. Time management skills This is helpful for completed set
of task and activities in right time.
06/202
2
3. leadership skills Strong leadership skills will assist
in influencing others to carry out
task in appropriate manner.
12/2022
Professional Development Activities
Planned professional development activities (next 12 months) based on areas of
improvement or gaps.
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Assessment Task 4
Professional Development Report
Title of the professional development opportunity:
To increase communication skills in order to gain opportunity of developing effective
relationships with other.
Overview of the activity:
This includes activities of E- learning, webinar and training and development program is
included in this professional development.
Who presented/delivered the activity?
Trainer is responsible for presenting or delivering these activities in significant manner.
Date: 20 August 2021
Time: 12 Pm
Duration: 2 Hours
What did you most like about the professional development opportunity?
This professional development opportunity is significant in order to increase capabilities and
skills of a person as well as accomplishing desired goals.
What did you least like?
This is very time consuming process and it will required more time to effectively conduct
professional development practices.
Provide an overview of what you learnt:
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I have learned about different skills and capabilities that needs to be with in an individual to
carry out task in appropriate manner. I learnt about different skills such as communication,
time management and so on.
Other than learning, what other benefits did participating in this professional
development opportunity provide to you?
The other benefits that is gained by participating in this professional development
opportunity is that it is effective for developing better and significant relationship and
network with others.
Would you recommend this activity to others?
Yes, I would recommend this activities to other as it is helpful for gaining information about
different aspects.
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REFERENCES
Books and Journals
Kydd, L., Crawford, M. and Riches, C., 2019. Professional development for educational
management. McGraw-Hill Education (UK).
Bond, M.A. and Blevins, S.J., 2020. Using faculty professional development to foster
organizational change: A social learning framework. TechTrends, 64(2), pp.229-237.
St John, W. and Shaban, R., 2020. Self-management and professional development in
community practice. In Community Nursing Practice (pp. 333-357). Routledge.
Kubiak, C., 2021. Managing continuing professional development. In Leading managing
caring: (pp. 215-242). Routledge.
Tran, L.T. and Nghia, T.L.H., 2020. Leadership in international education: Leaders’ professional
development needs and tensions. Higher Education, pp.1-17.
Albrecht, J.N., Moscardo, G. and Dwyer, T., 2021. Learning About Learning in Tourism:
Indigenous Guide Perspectives on Their Personal and Professional Development. Journal of
Hospitality & Tourism Research, p.1096348021997535.
Caena, F. and Vuorikari, R., 2021. Teacher learning and innovative professional development
through the lens of the Personal, Social and Learning to Learn European key
competence. European Journal of Teacher Education, pp.1-20.
Baecher, L. and Chung, S., 2020. Transformative professional development for in-service
teachers through international service learning. Teacher Development, 24(1), pp.33-51.
Abrams, R. and et.al, 2020. Exploring stories of learning and professional development:
interactions between GP personal tutors and medical students. Education for Primary
Care, 31(5), pp.290-296.
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