Personalised Learning Weekly Reflective Journal

This weekly reflective journal discusses different skills and abilities to work and improve personal development. It covers topics such as creativity, strategic planning, leadership, communication, ICT, HRM, and customer service skills. The journal also includes academic sources and references.

Personalised Learning Weekly Reflective Journal
PERSONAL DETAILS:
Student Name and Student Number

Introduction:
Reflection is the practice that used by individual to share own knowledge and
experience with others. As I attended many sessions on weekly basis that helped to
developed understanding and experience about specific topic. I was studying in
London University for completing diploma in business and bring changes that
supported to develop the understanding and managing activities (Han, Ellis, Han,
and Ellis, 2020). I gained different knowledge and skills from the sessions. I have
received a project from my tutor which I completed by using different skills and
abilities to work. Looking towards all skills personal development plan is prepared by
me that have brought improvements in skills and abilities.
The Learning Outcomes for this module are as follows:
 LO1: To identify and use different styles and means of communication within
academic and formal contexts
 LO2: To demonstrate common study skills within a subject specific context
 LO3: To identify academic sources appropriate to the given task
Week 1
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills.
In the learning session we have discussed about creativity and types of courses in which anyone
can enter and gain knowledge. I understood that creativity is important for each individual and
business concern which is used to introduce something new and attractive that will influence
number of people and supports to develop understanding. I can develop this skill by conducting
environment and market analysis that support me improve the creativity skills in different area.
The first week lecture has improved my creativity and innovating skills by bringing something new.
This could be opportunity for me to set my own business or get employment.
Week 2
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills.
While studying in University the week 2 session was about business issues such as increasing
employee turnover at the workplace that directly affect the working of organization. Herein, I
learnt that how to understand the business issue and resolve. I understood that strategy and pre-
planning is most important for business concern which could be used to bring change and solving
business issues. For this, there is need to have strategic skills which can be used to formulate
effective plans and manage functions. I developed strategic and planning skills by sharing issues
with indulge member and gaining knowledge about particular issues (Naidoo, and Naidoo, 2021).

Week 3
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills.
The week session 3 was about leadership which is important in managing any work and starting
own business as it used to influence the number of people and getting work done. We discussed
about types of leadership such as participative, directive, democratic and behavioural. To start any
work and managing multiple task leadership is needed to have that can help to operate the
business regularly. I could develop leadership by understanding the organizational goals and
leading people who is involved in particular project. We have discussed that without leadership it
will be challenging for me to gets work done at right time.
Week 4
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills.
In session 4 of weekly lecture we have discussed about note taking activity that states note taking
is important aspects which should be used by students while giving presentation. This is needed
because there is change to forget what should I say or involve in presentation. To prepare notes
and using key words in notes could be helpful for me to give presentation and influencing others.
This can help to manage the all working and task. To improve note taking skills there is no need to
write each word, use symbols and abbreviations, deciding what is important and be consistent
that can help to improve note taking skills (Marttinen, Daum, Banville, and Fredrick, 2020).
Week 5
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills.
The weekly lecture 5 was about ICT skills which is running rapidly while running the business and
studying any degree courses. ICT refers to information and communication technology that uses
to bring changes in existing work. This became most important for each individual to have ICT
skills as it helps to organize the workload, streamline the process and managing digital
information. To improve ICT skills, I started to enter in computer courses, focusing on learning and
regular practice that could help me to develop ICT skills and used in attaining future goals within
time period (. Decker, 2020).
Week 6
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills.
In lecture 6, we all discussed about communication which is needed to share information and
working on that. I analysed that if there is lack of communication then it would be challenging for
me to share and manage working that directly affects business. Communication is the main
practice which used by people to sharing their views and business information with others that

can help to managing work. I can improve my communication skills by listening actively what is
other saying and then giving answer that would help me to manage each work and attain personal
as well as professional goals (Verhoeven, Heerwegh, and De Wit, 2020).
Week 7
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills. Use a minimum of one academic source and reference this.
In session 7 we have discussed about theory and strategy of motivation that used by business
concern and employer to motivate employees. We have learned McClellan-d's need theory,
Maslow theory, competency theory, expectancy theory, and incentive theory that can help me to
become a successful business person and leader at workplace. I planned to develop my
motivational skills by continuing reviewing towards employee’s needs and creating good working
environment that will help to influence me and people to work for long period and complete
organizational goals (. Alfawaire, and Atan, 2021).
Week 8
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills. Use a minimum of one academic source and reference this.
This journal should be formatively submitted for feedback, via ULearn, at the end of this week.
In weekly session 8 we have discussed about different types of business functions such as
marketing, finance, HRM, sales and IT which are handling by professional and experienced
candidates. These all based on feedback and reviewing outcomes that arises while managing the
business. We all wants to improve our skills in such functions so that business will manage by
focusing over resources and abilities. I formulated plans to develop business function skills by
keeping records of all department and taking part in each one activity that supported me to get
future employment opportunity (DeVargas, and Stormshak, 2020).
Week 9
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills. Use a minimum of one academic source and reference this.
The session 9 cover discussion about Human resource management strategies and problem
solving aspects which is important to managing the business effectively. The HRM strategies are
recruitment & selection, training & development, workforce planning, and employee engagement
which is important to fill vacant position and develop understanding to getting work done. To use
recruitment and selection strategy HR conduct interview round and provide training programme
that can help to improve organizational working. I have developed HRM skills by knowing all HRM
policies, listening issue of staff and satisfying them by providing benefits which could help to
accept the changes and develop organizational performance (Vučeković, Medić, and Marković,
2020).

Week 10
Please describe in less than 200 words what was discussed in this session and how you plan to
develop these skills. Use a minimum of one academic source and reference this.
The last weekly session was about customer services that states for running any business and
increasing productivity customer is important as it helps to improve brand image by making
buying decision. If customers are not satisfied, then it will be challenging for organization to run
their business. I could improve my customer service skills by focusing over needs of customers
and providing them all information which they want that will help to develop skills and get future
employment skills (Alserhan, and Shbail, 2020).

REFERENCES
Books and Journal
Han, F. H., Ellis, R. E., Han, F. and Ellis, R., 2020. Personalised learning networks in the
university blended learning context. Comunicar. Media Education Research
Journal, 28(1).
Naidoo, K. and Naidoo, L. J., 2021. Designing teaching and reflection experiences to develop
candidates’ science teaching self-efficacy. Research in Science & Technological
Education, pp.1-21.
Marttinen, R., Daum, D. N., Banville, D. and Fredrick, R. N., 2020. Pre-service teachers
learning through service-learning in a low SES school. Physical Education and Sport
Pedagogy. 25(1). pp.1-15.
Verhoeven, J. C., Heerwegh, D. and De Wit, K., 2020. Predicting ICT skills and ICT use of
university students. Encyclopedia of Education and Information Technologies,
pp.1286-1304.
DeVargas, E. C. and Stormshak, E. A., 2020. Motivational interviewing skills as predictors of
change in emerging adult risk behavior. Professional Psychology: Research and
Practice. 51(1). p.16.
Vučeković, M., Medić, Z. and Marković, D., 2020. E-learning for entrepreneurial skills in a
digital business environment. International Review, (1-2), pp.27-33.
Alserhan, H. and Shbail, M., 2020. The role of organizational commitment in the relationship
between human resource management practices and competitive advantage in
Jordanian private universities. Management Science Letters, 10(16), pp.3757-3766.
Alfawaire, F. and Atan, T., 2021. The Effect of Strategic Human Resource and Knowledge
Management on Sustainable Competitive Advantages at Jordanian Universities: The
Mediating Role of Organizational Innovation. Sustainability. 13(15). p.8445.
Decker, E. N., 2020. 'Whose Line Is It Anyway?'Using Improvisation to Hone Library
Employees' Customer Service Skills. Education Libraries. 43(1). p.n1.
Han, F. H., Ellis, R. E., Han, F. and Ellis, R., 2020. Naidoo, K. and Naidoo, L. J., 2021
Marttinen, R., Daum, D. N., Banville, D. and Fredrick, R. N., 2020 Verhoeven, J. C.,
Heerwegh, D. and De Wit, K., 2020. DeVargas, E. C. and Stormshak, E. A., 2020 Vučeković,
M., Medić, Z. and Marković, D., 2020 Alserhan, H. and Shbail, M., 2020. Alfawaire, F. and
Atan, T., 2021. Decker, E. N., 2020