Personnel Resourcing and Development

Personnel Resourcing and
Development

Table of Contents
INTRODUCTION.................................................................................................................................3
Task 1....................................................................................................................................................3
PESTEL Analysis of external environment.......................................................................................3
Task 2....................................................................................................................................................5
Importance of recruitment and selection process in hospitality sector...............................................5
Task 3....................................................................................................................................................6
Factors affect culture, equality and diversity.....................................................................................6
Task 4....................................................................................................................................................7
Performance management.................................................................................................................7
Task 5....................................................................................................................................................8
Recommendations.............................................................................................................................8
CONCLUSION.....................................................................................................................................8
REFERENCES......................................................................................................................................9

INTRODUCTION
Resources are defined as such amenities that can support the organisation for
achieving all its different objectives behind the business operation. This report is based on the
case study of Hilton Hotel. The organisation is based in US and currently operating
hospitality organisation at more than 6000 locations worldwide. The organisation was
established in the year 1919 by the founder Conrad Hilton. This report will project analysis of
external factors in respect to the hotel. Effective recruitment and selection process will be
discuss in this report. Principle factors affect culture, equality and diversity will also discuss
in this report. Furthermore, report will project the brief analysis on performance management
to ensure the best level of work efficiency at the hotel. Recommendations will also project to
overcome different issues.
Task 1.
PESTEL Analysis of external environment
Business environment is a sum of various internal and external factors affect the
business of company. To assess different factors related to external business environment
PESTEL Analysis is the tool that supports the brief assessment of the external factors.
PESTEL Analysis
PESTEL Analysis is a broad analytical tool support to assess all different factors part
of the external business analysis. The analysis comprises with factors like political,
economical, social, technological, environment and legal factors part of the external business
environment.
Political Factor: Political factor involve in business environment give emphasis to all
different policies and strategies government in UK use to support the growth of hospitality
sector. The industry carries an effective contribution in the overall economic development of
UK. Hospitality sector is growing rapidly across the globe (PESTLE Analysis, 2020).
Government in UK also look favourable towards the growth and development of the hotel
industry that has supported the Hilton Hotel in expanding its business all across the UK.
Economic Factor: Economic factor is among the crucial business environment factor
influences the business of Hilton Hotel and all other hospitality organisations based in UK.
This factor involve purchasing capacity of people in UK and all the potential travellers across