Foundations of Workplace Success: A Case Study of Philips Financial Services

FOUNDATIONS OF
WORKPLACE SUCCESS Case study of Philips
financial services

INTRODUCTION
Philips Financial Services (PFS) company deals with the provision of
financial services such as accounting and tax, self-management super
funds and general advisory to businesses. nick Philips is the sole owner
of the company and he makes all the decisions for the company since
there is no other director.
The firms’ staff consists of marketing manager, chief financial officer
and employees only.

ORGANIZATION STRUCTURE
OF PHILIPS FS.
The organization structure of Philips Financial Services comprises of one
shareholder, one marketing manager, chief financial officer and
employees only. I would propose and recommend an organizational
structure with the following elements;
 Command Chain
This chain usually starts from the chief director officer at the top and
employees at the bottom. Philips Financial Services company has a short
chain of command consisting of the sole owner, marketing manager,
chief financial officer and employees only.
 Centralization and decentralization
The Philips Financial Services should implement decentralization
structure whereby all staff members contribute ideas in decision making
process.

ORGANIZATION STRUCTURE
(CONT.)
 Formalization of Jobs
The firm should employ this structure because it reduces work pressure
and job stress unlike the informal structure
 Departmentalization
PFS company should implement this structure to reduce work stress and
bullying among workers as well as increasing employees’ morale.