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Pitching and Negotiation Skills 1
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Table of Contents Pitching and Negotiation Skills.......................................................................................................1 Table of Contents.............................................................................................................................2 INTRODUCTION...........................................................................................................................3 P1 What is negotiation, reasons as why it occurs along with and stakeholders..........................3 P2 Steps and information which required for negotiating...........................................................4 P3 RFP process and required documentations.............................................................................6 P4 Contractual process along with required documentations......................................................7 CONCLUSION................................................................................................................................8 REFERENCES..............................................................................................................................10 2
INTRODUCTION Negotiation refers a process of reaching to the final agreement by discussing with other party (Collet, 2018). This study is going to show importance of negotiation as how it can help both and all involved parties in solving problems and eliminating conflict of interest. It will also show reasons of using negotiation in completing business activity in an effective manner. Further, it will discuss some steps which can allow both and all involved parties in negotiation process as how they can complete this process without hurting others and getting hurt to themselves. It will also show important of having communication skill for negotiating as well as developing pitch for promoting products and services and making people aware about it. Lastly, it will discuss RFP document and steps by which companies can identify the best vendor and can complete its project. P1 What is negotiation, reasons as why it occurs along with and stakeholders Negotiation can be defined as a discussion which occur in 2 or more than 2 parties in order to make an agreement and reach to the final decision with compromising something and having mutual understanding. Negotiation plays an important role in running business and in partnership type of business. When companies merge with others and make an agreement then they put some rules and regulations (Quigley, 2018). It is not necessary that both parties have agreed on all rules so, for making agreement successful and reaching to a final decision them negotiation. In the process of negotiation both parties put their needs, requirements and wants after analysing and evaluating they both agreed on each other’s needs to some extent and make an agreement. It is mainly useful in eliminating situations of conflict or conflict of interest. It can also be said that formal discussion between 2 or more than 2 parties in order to reach an agreement for solving issues is known as negotiation. To get things done at their own without taking help of legal advice, without getting hurt, without going to court when both parties solve problems with mutual understanding , compromising is known as negotiation process. In the context of Walmart it can be said that it tries to establish a joint vision as well as problem solving process b y sharing informations and making aware to P& G about their vision and problem which they are facing. Sarah Talley also focused on negotiation process with Walmart and by doing so they acquired a deep understanding of Walmart culture at the time of finding new money in the supply chain (Young and Ampntel Chafiz, 2019). 3
Stakeholders are those people who are involved in the process of negotiation and those with whom problems are related. But it is not possible for all members to complete process of negotiation and talk with other parties. So, for that both parties select stakeholder representative at their own with majority of votes and by identifying experience, skills and ways of talking. Both parties select their one stakeholder representative who speak on behalf of the whole group and try to reach to an agreement with mutual understanding. In negotiation process both parties try to listen needs and queries of each other’s and discuss on the main issues and both parties when found that their some needs and queries have been addressed then they reach to the final agreement and decision (Mahmoud, Ahmad and Yusoff, 2016). P2 Steps and information which required for negotiating Negotiation is an important though tough process so, it is important for stakeholder representative and both parties’ members to have some skills by which they can make agree to other parties on their terms and solve the main problems. There is requirement of some skills which plays an important role in negotiating and making this process successful such as: Communication:Communication is one of the main skills which is required in making negotiation successful and reaching to an agreement without hurting others and getting hurt. It is not just limited to speaking in an effective manner but also require active listening. Active listening is vital for understanding views, needs and queries of other party. Decisionmaking:Decisionmakingskillsalsorequiredinnegotiatingasstakeholder representative requires taking the final decision for reaching final agreement. For that they also required to have skills of critical analysis or critical thinking. Viewing both positive and negative sides of each factor is important for making the best decision (Stages of Negotiation Process, 2020). There are mainly common 5 steps of negotiating or reaching to an agreement such as: Preparation:Preparation is the main step and both stakeholders representative require making planning by analyzing conditions of both parties on which topic they need to discuss. By 4
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analyzing they can also identify their own strengths along with most desired and least desired outcomes. Then they need to make a list which they are going to put in front of other parties and viewing as those contents can help them out in reaching to an agreement. It also includes having knowledge of ground rules or basic informations such as: whom, where, when constraints of negotiation are going to happen. Exchanging information:It is the step in which both parties and representative stakeholders of both parties exchange their initial position. One of the main purposes of this step is to allow both parties to share their underlying interest as well as concerns. Having proper knowledge is also important for both parties. It is also important for both parties to known that what each party wants at the end of the negotiation as what will be their final requirements and at what point they can complete thus negotiation process. Clarification:It is the step which needs to be followed just after exchanging information where both parties clarify or continue discussion for making their sides prove and making agreed to other parties. They both justify their views and try to make other party understand and make them agree on their views. It is important for both parties to have skills of active listening in this stage because if one party of negotiation disagrees then they both need to be calm for reaching a point of understanding. Bargaining:It is also known as give and take step because in this step of negotiation,each negotiatingpartyproposesdifferentcounter-offersfortheproblemwhilemakingand managing their concessions. This process can be won by that party who has an effective communication skill, calm feedback, active listening, face to face interaction and body language skill. Because they can only make other party understand and agree on their views and bargain (Jung and Krebs, 2019). Conclusion or implementation:When both parties agreed on some shared views, needs and acceptable solutions then both parties thank to each others for reaching an agreement and final decision. They both believe that by creating conflict they cannot even take some advantages so it is better to negotiate and maintaining a good relationship. After reaching to an agreement both outline the expectations of each party and ensure that the compromise will be implemented effectively.It also includes a written agreement in order to confirm implementation. 5
P3 RFP process and required documentations A request for proposal is an important business related document which consists of some important informations or details about a project or bid from contractor in order to complete the project in an effective manner. Mainly non profit and governmental organizations create or outlines all requirements for their required project. One of the main aims of creating this RFP is to identify the best vendor who can complete the given project in timely and successful manner. Vendors often deny or reject this request so, it is important for issuer to have influencing and communication skills by which they can make vendors able or influence to accept request of completing project. There are some steps which are required to perform or follow for completing this process such as: Finding vendor:It is not counted in steps of RFP but it is important for companies or issuers to let unknown companies allow competing against the familiar ones who can increase the likelihood of finding the right or the best suited vendor for current needs. Accountability:For making RFP standard and effective it is important to have a RFP which can encourage transparency as well as fairness and reducing likelihood of bias or favouritism. Some standard steps of RFP include: Establishing project boundaries:Setting main boundaries by including all major constraints is the first step. It allows companies and issuers that for what exactly they are going to identify the best vendor. For this they need to ask to their leader and stakeholders as what is their expected budget, timeline of competing project and other features related to the project in order to have all details and knowledge about the project. Identification of advisors:Writing a RFP is not an easy task because it involves a lot of work, knowledge of company and the most important understands about vendors. They also require assigning experienced person for each project By identifying appropriate stakeholders and skilled advisors RFP can be created in an effective manner. After that they need to create an effective RFP. Setting score criteria:For identifying the best vendor it is important for companies and issuers to draft a scoring criterionas it reflects their priorities and also help them out in getting the best vendor or experienced stakeholder for the project. They can rank replies on 1-10 for each criteria and those who achieve 30% by answering questions related to the project can get opportunity of selecting for the project. 6
Circulating RFP:After creating RFP it is important for companies to post that RFP in order to reach to vendors. The place of posting RFP depends upon the type of vendor to whom company wants to reach. For examples if companies want to work with local companies then it will be better for them to post RFP on business journals. Companies often focus on funding charities and those companies who have experience in bidding and related project. Reviewing responses:In this stage they need to perform an initial read through of the responses in order to pay proper attention to proposed solution (Liu and et.al., 2019). Researching technology:After getting suggestions from Vendors Company requires to do research at their own before using that solution in order to make the process successful. Novel technology is known as the best fit than tools with which company is familiar. Researching vendor’s track record:After all of these it is also important for company to identify about those vendors and getting informations of those who are competing for business. By making an effective use of references and samples company can perform this step and can match with own business’s constraints like size, target market budget and all. Negotiating:Selecting vendor or getting response does not mean that company will have to accept it. It can either accept or use it as a starting point. They need to refine details at the time of follow up conversations with vendor. After reaching to final agreement on detail they need to make sure to document them in the contract (A RFP Process,2011). So, from the above discussed steps it can be said that company can complete this RFP process and can also get the best suited vendor for the project. P4 Contractual process along with required documentations Contractual process refers a process of placing contract or making an agreement which includes all terms and conditions related to business activity. In a process of contract for bidding the main aims of contractors is to select the best vendor and preventing themselves against lawsuit. A contract can be made of trading, business activities and purchasing products which are required for completing a project in an effective manner (du Marais, 2018). In the context of bid and for completing a project it can be said that manager of an organization send a bid to a group of vendors for response. After getting request, vendors analyse that proposal or bid and calculate the cost on which they can continue the project and complete it in a successful manner. There are some steps of contractual process such as: 7
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Planning and research: Before bid process company requires finding a project which can fit with their company’s qualifications. They need to select project for bid process in which they have experience and appropriate skills. By viewing business plan as a tool they can better align project with bid. Preparing bid or project:After completing research they need to make a bid and make other party aware and influence or make believe that why they are perfect for the project. They also require to customize business plan in order to show that how they can fulfil all requirements and complete project in a successful manner. By considering all factors like budget, time, labour and others they can complete contractual process for bid. Submitting project:There are different ways of submitting project or bid. One of the common or basis way is uploading it on online portal from where governmental agencies can have bill and have access to it. But before uploading bid to any platform company have knowledge as how platform works and of they chose this platform then what consequences may occur. Because any mistake in this stage can create several problems and failure of acceptance of project or bid. So, it can be said that by checking all submission requirements and following all rules they can make it successful (Contract Bidding,2018). Presentation:Submission is not the last or final stage as after submitting project company is being invited for small presentation.They need to develop a pitch which can attract target people and can make them believe that their selection was right and appropriate and they have taken the right decision by choosing your company. CONCLUSION From the above study it has been summarized that pitching as well as negotiation skill played an important role in completing business activity and also for eliminating conflict of interest. For making other party agreed on terms and conditions and solving problems can provide some effective outcomes to them. Further, it has also shown some steps which are involved in negotiating process or all factors which need to be considered by issuer for making vendors agree on all terms. Further, this study has also discussed importance of request for 8
proposal document by which companies can get appropriate vendor for bid and other business activity or completing project. Lastly this report has shown principles of developing a pitch for promoting new product by companies. It has also shown appropriate and effective outcomes of pitch for promoting product. 9
REFERENCES Books and journals Collet, T., 2018. Meaning negotation in academic discourse: A typology of citations as semantic markers.Discourse and Interaction,11(2), pp.5-26. du Marais, B., 2018. PPP Contracts in France through the 2015-2016 Big Bang Reform.Eur. Procurement & Pub. Private Partnership L. Rev.,13, p.39. Jung, S. and Krebs, P., 2019. Preparation and Negotiation Process. InThe Essentials of Contract Negotiation(pp. 7-19). Springer, Cham. Liu, N. and et.al., 2019, July. Automate RFP Response Generation Process Using FastText Word EmbeddingsandSoftCosineMeasure.InProceedingsofthe2019International Conference on Artificial Intelligence and Computer Science(pp. 12-17). Mahmoud, M.A., Ahmad, M.S. and Yusoff, M.Z.M., 2016. A conceptual automated negotiation model for decision making in the construction domain. InDistributed Computing and Artificial Intelligence, 13th International Conference(pp. 13-21). Springer, Cham. Quigley, T., 2018. The Hostage/Crisis Negotiation Team Member's Perception of the Mental Health Professional. Young, L.M. and Ampntel Chafiz, R., 2019. The Promise of Transparency: Stakeholder Views on Changes to the EU Trade Negotiation Process.Estey Journal of International Law and Trade Policy,19(1753-2020-088), pp.115-132. Online StagesofNegotiationProcess.2020.[Online].Availablethrough <https://www.masterclass.com/articles/how-to-negotiate#the-5-stages-of-the- negotiation-process> A RFP Process.2011. [Online]. Available through <https://www.techsoup.org/support/articles- and-how-tos/overview-of-the-rfp-process > ContractBidding.2018.[Online].Availablethrough< https://www.projectmanager.com/blog/contract-bidding> 10