Planning & Managing Resources in Health and Social Care Settings

This document discusses the importance of resource planning in health and social care settings, specifically focusing on the new 'Mental Health Supported Housing' project. It explores the impact of internal and external factors on resource management and provides insights into effective planning and budgeting skills. The document also analyzes different funding sources and their relevance to the project's strategy.

PLANNING & MANAGING
RESOURCES

Executive summary
Document has presented the information in regards to how internal and external factors,
impacts upon health and social care settings that operates within United Kingdom. This has
helped in resource management and developing skills as well. On the other hand, report has also
showed information enclosed with effective resource management. Here, number of models that
are being taken into consideration are : Outcome based care model and Person-centred care
model. The procedures search places could be properly functioning and funding resources. As
per budget created a resource planning strategy shall be created for further access to better
resources and making a difference in certain people's life style. Factors which can actually effect
up the funds and resources which could be related to any grammatical or political changes are
discussed below as well as, adverse effects of such resources can also have a keen importance in
availing them. certain things are to be held responsible and accountable for which shall be used
for the appropriate usage of all resources to creating supply and demand as well as certain
challenges related to funding.

Table of Contents
Executive summary..........................................................................................................................2
Introduction......................................................................................................................................4
Question 1a: Reflecting on the importance of attaining best service user outcomes in care,
discuss how the concept of resource planning could be used to make available and free up
resources for the new ‘Mental Health Supported Housing’ project................................................4
The case-study and the environment in which health and social care settings operate in the
UK...............................................................................................................................................4
Concepts of resource planning for the new ‘Mental Health Supported Housing’ project..........5
SWOT ANALYSIS.....................................................................................................................5
PEST ANALYSIS.......................................................................................................................5
Effective resource management and good budgeting skills........................................................6
Importance of effective planning................................................................................................6
Understanding of the requirements for delivering the best service user outcomes.....................7
1b Analysing minimum three sources which are different for funding and considering any two
for supporting the strategy of new mental health supported housing project..................................7
Question 2: Discuss how effective resource management in Arden Healthcare Ltd. would support
the performance of staff, the care team and the organisation as a whole. Explore how this links to
the short, medium, and long-term goals of Arden Healthcare Ltd. - especially given its intention
to expand..........................................................................................................................................9
The case-study and the environmental factors that may impede the freeing-up of resources for
the new ‘Arden Healthcare Ltd.’.................................................................................................9
Accountability and responsibility in relation to the appropriate use of resources. ....................9
Explore broad performance measures/tools used by organisations..........................................10
Effective resource management has in supporting performance in Arden Healthcare LTD....10
Demand and supply, funding challenges, budgetary restrictions in the current fiscal & political
climate on the organisation’s expansion strategy......................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

Introduction
Present report is going to be enclosed with planning & managing resources, that would
help health care agencies and hospitals in offering patients with best care and service. Here, it
can be said that learning resources is a very specific journal in any project management which is
related to gathering several necessary resources required to properly deliver any project. This
bifurcates task for each person in organization and makes it easier for project assessment. There
are several tools which are required to make this planning more easily. This usually requires a
proper team work, resource guru, plans and schedule, technology and easy access to such
resource to full fill firm’s requirements (Miller and et. al.,2019).
Question 1a: Reflecting on the importance of attaining best service user
outcomes in care, discuss how the concept of resource planning could be
used to make available and free up resources for the new ‘Mental Health
Supported Housing’ project.
The case-study and the environment in which health and social care settings operate in the UK.
Considering the case, which has been given where the Mental Health Supported Housing
is going to be launched within the uncertain environment of United kingdom due to reasons like
Brexit and demand of services that gets changes regularly. it becomes really very hard for a
business organisation which is new in nature to deal with all the issues that are political or other
types of problems. One of the primary most issue that has been found that is resource planning
where Mental Health Supported Housing is dealing with the same situation because of high
uncertainty level of business environment and this has happened due to Brexit and change among
demand of patients (Austin and Pinkleton, 2015). Basically, Brexit has had the major impact
upon most of the hospitals dealing within the United kingdom because most of the nurses and
doctors that were having other citizenships from UK has started fearing of loosing job. on the
other hand, change in demand is also considered to be one of the issue which has raised
questions on the performance level that both existing and new healthcare agencies like Mental
Health Supported Housing were performing in the uncertain business environment.

Mission of Mental Health Supported Housing : Mental Health Supported Housing's
mission is to offer patients with high quality medical services so that they could get good
experience after taking the treatment.
Values of Mental Health Supported Housing : if it is talked about the values that Mental
Health Supported Housing is carrying then it has developed an environment where patients can
begin or continue their recovery for different diseases and disabilities.
Objectives of Mental Health Supported Housing : The primal objective of Mental
Health Supported Housing to help people who may be more vulnerable to live as independently
as possible.
Concepts of resource planning for the new ‘Mental Health Supported Housing’ project.
In present context, there are three resource planning concepts that are being taken into
consideration and these are : Swot Analysis, PEST and Balance Score Card and all of these are
presented underneath:
SWOT ANALYSIS
Strengths: Mental Health Supported Housing is presently having an effective and
efficient staff, which can be considered as a strength of this company because they directly look
forward to attend different levels of goals and objectives of both in the long-term and the daily
targets.
Weakness: It is hard for the company to adopt new technologies as per the the changes
that patients are required for because it is new in nature and do not have much funds other
resources to meet the requirements of patients (Etingoff, 2015).
Opportunities: Rather than just working within the mental health sector, Mental Health
Supported Housing can also start working in other sectors as well. This can be considered as one
of the crucial and effective opportunity for the business organisation that can help them in
sustaining within the healthcare industry for a longer period of time.
Threats: Brexit and change among demand are said to be the two crucial barriers that are
leading mental health supported housing to deal with number of issues. This has raised threats
for Mental Health Supported Housing in regards to competitive advantages, business expansion
in near future and so on (Gardner and et. al., 2017).

PEST ANALYSIS
Political: Considering brexit as one of the political issue is said to be an element, whcih
has impacted the most on resource planning of Mental Health Supported Housing, because
number of employees that belongs to another country has had the fear of loosing job, just when
Brexit will reach to an end.
Economic: Economic conditions of United kingdom are carrying strong position and are
uncertain as well. Therefore, it can easily be said that Mental Health Supported Housing may go
through number of issues and gain advantages as well.
Social: demand of patience gets increases day by day and with ethics it is much required
for Mental Health Supported Housing to consider these demands and elements to enhance their
own profitability and to stronger the goodwill among society. investors may become able to
support this organisation if they are working within ethical code of conduct (Gregory, 2015)t.
Technological: Present time, technology is carrying a rapid changing nature which my
lead the whole organisation to deal with number of issues and this is one of the resource which
proper plan and Mental Health Supported Housing would also require to make alterations as per
the demand of staff members.
Balance Scorecard : The Balanced Scorecard is a strategy management framework
created by Drs. Robert Kaplan and David Norton. This type of strategic management tool helps a
business organisation like Mental Health Supported Housing in meeting the requirements of firm
through developing the performance metric, which will aid in identifying and improvising he
various internal functions and their resulting external outcomes. Balanced scorecards are used to
measure and provide feedback to organizations. It takes into account a company's information
like Mental Health Supported Housing :
 It will help Mental Health Supported Housing in developing number of objectives for
staff members, where they could easily attain the organizational goals.
 Measures, which may aid Mental Health Supported Housing understand if it is
accomplishing it’s objective strategically or not.

 Initiatives, which are key action programs that help Mental Health Supported Housing
achieve it’s objectives along with the goals.
Effective resource management and good budgeting skills.
In present context, it can be said that effective resource Management could help Mental
Health Supported Housing in meeting the desired goals and objectives in effective and efficient
manner. basically resource management is done properly then it can easily be said that the
company is considering optimisation level of usage. On the other hand, good budgeting skills
will help Mental Health Supported Housing in using the funds that has been invested by
investors in a much more optimised and in effective manner (Grundy and Rawlinson, 2015).
Outcome based care model : In outcomes-based healthcare, health systems would
directly help Mental Health Supported Housing in focusing upon reducing variation in how they
treat a wide variety of diseases and conditions—a process that requires all clinicians to provide
accurate diagnoses and treatment algorithms to improve patient outcomes (Kay and Alder, 2017).
Person-centred care model: This could be also understood as one of the crucial and
effective program that could help mental health supported housing and meeting their
requirements where, in hospital or housing the person-centred care is where the patients actively
participate in their own medical treatment in close cooperation with the health professionals.
1b Analysing minimum three sources which are different for funding and
considering any two for supporting the strategy of new mental health
supported housing project.
Generally it is considered that most of the resources are very much connected to the
procedure of Management but sometimes it gets limited as per the supply of such and do actually
access all the demands and achieving goals as per requirement there needs to be a proper
planning. This also requires to have a great importance to look upon the stakeholders as well.
There are certain resources which actually can help to create a better sponsorship buy an
executive which can actually assign resources or can even enforce certain decisions which are
related to the project i.e. stakeholders (Koor, 2019). These people are actually the one who work
properly involved in each aspect of gaining or losing in the project and they always have a

positive effect towards it. This includes a fact that number of stakeholders actually increase the
level of complexity in the job of managers and in project life cycle is well (Golway, 2019).
There are certainly many resources for funding such organization but for a private
business expansion the following are actually very important as well as crucial resources to have
an appropriate funding for the mental health supporting housing project.
 Short term bank loan
 Bank overdraft
 Trade credit
 Debt factoring
In all these sources mentioned above trade crediting and depth factory can be very much
essential for creating a good amount of funding for this new project. The concept behind such is
mentioned below:
Trade credit: In many businesses this is considered to be as the most essential tool for
having a financial growth in market. In simple terms this credit amount is given to you by several
suppliers who will let you purchase their products for now and in later future it is to be paid. This
will occur after each delivery of materials or any kind of equipment taken by a business person
without paying for it in cash or through banking is called a trade credit (Miller, Hauer and
Werner, 2015). It is usually considered as an external source for increasing the amount of capital
in working. This amount is usually paid in a very short term period of time as usually suppliers
give a particular spam of time to all such business organization. In the case of creating this new
project the trade credit is about attracting new customers and making sales from the supplier’s
point of you and for the project creator it is a good source of working capital which can be later
on paid after the results are seen in the project (Day, 2019).
Debt factoring: In simple terms it is selling and unpaid customer several invoices which
are actually known as the accounts receivable for the factor that the person who owns the debt
and chases the customer for their payment (Minogue and Wells, 2016). This process works when
any debt factoring business cells all their accounts or some of the accounts to a received will
factor at a very discount price. this second person actually collects all the receivables which are
to be taken from each customer, in exchange a certain amount is been given usually which is
considered to be a good cash flow for the business this actually evaluates a business internally

and all their receivables. This gives a major scope for the business managers to understand
weather, trading for project working is in progress or not. In the case of launching a new mental
health supporting housing, it's a good tool which can be used for creating funds and in the
meantime one can actually e take up the amount back (Asomani-Boateng, 2019).
The certain factors which actually affect the ability for raising much amount of funding
for the current project which includes the political climate and legal policies in nation. In factor
of getting affected through political climate is a very e crucial source to critically examine. It can
hardly or smoothly affect business and can create several other ways of generating findings or at
the same time can destroy the whole project. This factor should always be in the favorable for
positive response. In case of legal policies they usually help in certifying search product projects
and help on a very big scale for creating funding’s and regulatory bodies to support certain
activities which are required to sustain such big scale projects in market. Do you have to be
working in the correct way so that they can actually make the project able to raise more funding
for or generating better amount.
Question 2: Discuss how effective resource management in Arden Healthcare
Ltd. would support the performance of staff, the care team and the
organisation as a whole. Explore how this links to the short, medium, and
long-term goals of Arden Healthcare Ltd. - especially given its intention to
expand.
The case-study and the environmental factors that may impede the freeing-up of resources for the
new ‘Arden Healthcare Ltd.’
Considering the case of Arden Healthcare Ltd, where there were ample number of
environmental factors that impacted up on the resource management (Timothy, 2017). Basically,
rapid change among healthcare policies and Brexit are the two reasons which affected the
organization, care team and performance level as well of them. In present context, alterations
within the healthcare policies has led Arden Healthcare Ltd. to deal with number of issues, which
affected the overall performance level of staff members, and on the other hand if it is talked
about Brexit then this has also brought ample number of uncertainties in regards to the firm, and
it is needed for Arden Healthcare Ltd. to keep its focus on bringing right modifications and

develop strategies in regards to their staff so that desired goals could effectively be attained of
the company and of staff as well (Renz and Herman, 2016).
Accountability and responsibility in relation to the appropriate use of resources.
At the time of using number of resources like manpower, funds, assets of the business
organisation and many more, it is responsibility of every single individual to consider these
resources and also utilise them in an optimise manner. Basically, it is said that if it is talked about
accountability then board of directors and top level management of Arden Healthcare Ltd. are
said to be individuals that will be having responsibility in regards to taking decisions that how
available resources for the company will be considered and to be utilised.
Organisational Structure: In present time, Arden Healthcare Ltd. Is following a
functional structure, where the detailed information goes or shifts from top level management to
medium and then to the lower one.
On the other hand, specific skills and knowledge in relation to medication and
coordination among staff would directly aid Arden Healthcare Ltd. In meeting all the
requirements of customers in specific time frame.
Explore broad performance measures/tools used by organisations
In present time, there are ample number of performance measuring tools data available
for business organisations that are dealing within the healthcare industry. For Arden Healthcare
Ltd., this company can utilise a number of performance tools and these are presented underneath:
 Appraisals: This is said to be one of the crucial performance tool, which could be
utilised by Arden Healthcare Ltd., where appraisals are going to be done of care team on
the basis of how they have performed at workplace. With the help of this, staff may
become much more motivated towards their performance for getting much benefits from
Arden Healthcare Ltd (Petrick, 2017).
 Key Performance Indicators (KPI’s): A Key Performance Indicator (KPI) is a
measurable value that demonstrates that how effectively Arden Healthcare Ltd. is
achieving key business objectives. Arden Healthcare Ltd. Could effectively utilises KPIs
to evaluate their success at reaching targets and this can be considered as a crucial tool to
measure the performance of both employees and of company at the same time.

 Benchmarking to monitor performance: setting benchmark for care team and for other
employees would directly help Arden Healthcare Ltd. To analyse the gap among desired
position and where it is standing at the moment. With the help of this, organisation could
easily take decisions in regards to what are the areas where staff requires training and so
on so that their proficiency level can be improvised (Ross, 2015).
Effective resource management has in supporting performance in Arden Healthcare LTD
Effective management is something which likely helps a business organization in
enhancing the performance level of both the company and of staff members as well. If the
resources will be managed by managers of Arden Healthcare Ltd. In a befitting manner then the
performance level of stuff will directly get improvised. If their performance gets increase that
means the patience will also get the satisfactory level through getting prominent and efficient
services from the staff right on time (Singh, 2016). How long is this, it will also lead care team to
effectively enhance the motivation level, where they will start giving their hundred percent in
utilising the resources in an optimised manner.
Demand and supply, funding challenges, budgetary restrictions in the current fiscal & political
climate on the organisation’s expansion strategy.
It has been found that for a business organisation that is new within the political climate
of United kingdom it may go through funding challenges and me also deal with budgetary
restrictions as well. This may also affect directly on the demand and supply of services and of
resources as well that are directly linked with the patients. If it is talked about Arden Healthcare
Ltd., Then it is a new company that has started working within the healthcare industry and serves
to patients that dealing with mental and other health related problems (Sotiriadis and Gursoy,
2016). Company is looking forward to expand the organisation among different area through
considering the licensing as market entry strategy, this will directly lead company to deal with
number of problems which needed by managers to understand for expansion in a rightful
manner.
CONCLUSION
Considering the above mentioned report it can easily be said that within the health and
social care department it has become difficult for new businesses to enter this because of the high
uncertainty level. With the help of resource planning and risk management strategies a healthcare

organisation could effectively run it’s operations in much effective and efficient manner. On the
other hand, it is also said that considering the key performance indicators along with the
benchmarking technique an agency which is performing and health and social care department
could easily monitor the performance of employees. through this, right decisions can easily be
taken in regards to what are the challenges faced by them and offer them with the the training so
that no issues could take place in near future.

REFERENCES
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