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Planning for growth
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1...........................................................................................................................................1 P1 Key consideration for evaluating growth opportunities.........................................................1 P2: Evaluation of growth opportunities using Ansoff's growth matrix......................................3 TASK 2............................................................................................................................................5 P3 Sources of funding with their benefits and drawbacks..........................................................5 TASK 3............................................................................................................................................6 P4 Business plan for growth of the business...............................................................................6 TASK 4............................................................................................................................................9 P5: Succession and exit plan for small business with its advantages and disadvantages...........9 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................13
INTRODUCTION Planning is an essential part of the responsibilities performed by the management of an organisation which can be formulated if they have sufficient amount of skills and knowledge. To achieve future growth and success, the management tried to forecast the market situation and accordinglyformulateanactionplanwhichcontainsrolesandresponsibilitiesofeach departments. Kaffiene, a coffee shop which is operated in London, UK is taken for the purpose of preparing this assignment report. The report includes growth opportunities that will help organisation to move ahead than their rivals. For this, Ans-off matrix is used which assist management in making suitable strategies to achieve competitive advantage. The report also explains sources of finance along with its merits and demerits, business plan and exit or succession plan. TASK 1 P1 Key consideration for evaluating growth opportunities. Planning is a continuous process in which plans and strategies are made for the future course of action. Plans and strategies are generally made to achieve the goals and objectives in the effective and efficient manner. It focuses on reducing the gap between actual performance and planned performance. Kaffeine is a small coffee house business which is planning to expand its business in various parts of UK. Porters generic strategy This is related with making plans and strategies for the achievement of competitive advantage in the best possible manner. This type of model has five stages which can help Kaffeine in achieving its goals and objectives in the best possible manner. Various stages of this strategy is discussed below- Cost leadership- As per this strategy plans and strategies are made for providing products at low prices so that large market share can be captured. This strategy can be adopted by Kaffeine for capturing large market share by keeping the price of its products and services low (Alsos, GCarter and Ljunggren, 2011). Differentiation- As per this strategy management of the organisation can focus on deciding a unique plan for enhancing satisfaction level of customers.By deciding a unique 1
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strategy needs and demands of the customers can be fulfilled and better competition to competitors can be given. Cost focus- Under this type of strategy focus is emphasised on attracting large number of customers by keeping the price of products low. This type of strategy is generally used after analysing and evaluating the need and preferences of potential customers. With the help of this Kaffeine can easily capture large market. Differentiation focus- The major focus of this strategy is to create brand loyalty and awareness in the mind of customers. By doing this competitive advantage can be easily attained by the management of Kaffeine. Plans and strategies can be made for introducing a brand new product in new market so that large number of customers can be attracted (Blackburn, Hart and Wainwright, 2013).. Cost focus strategy will be more suitable for Kaffeine as with the help of this products and services will be offered to customers at low price as compared to its competitors. Since Kaffeine is a small scale business which is planning to expand its business so by adopting this strategy organisation will be able to attract large number of customers within limited period of time. PESTEL analysis Before making plans it is very much essential for Kaffeine to analyse the external macro environment in systematic order. This can be done using PESTEL analysis, with the help of this management of organisation will be able to decrease the chances of risk and uncertainty. Various factors of PESTEL analysis are discussed below- Political-This type of factor is related with rules and regulations imposed by the government of a particular country. Since the political conditionsof UK is stable so Kaffiene has wide range of opportunities to expand its business properly. This is because government of UK will not make changes in its plans and policies on regular basis. Economical-This type of factor is related with inflation, deflation and various other economic polices imposed by the government. Since the economic growth rate of UK is high so Kaffeine can easily generate high revenue from the market of UK. As the customers will be easily able to afford its products (Colantoni and et. al., 2016). 2
Social-This type factor is related with need, attitude, values and belief of customers. Due to high degree of stress level in personal and professional life of customers, it is good opportunity for Kaffiene to attract large number of customers. Technological-The customersofUKgenerallydemandfor latestandinnovative techniques to satisfy their need and wants. Major focus can be emphasised on using new techniques in the making of coffee so that better competition can be given to other organisations in UK. Legal-This factor is related with laws and regulations imposed by the government of UK. Kaffiene coffee house can make plans and strategies for reducing chances of discrimination and disputes in the internal and external environment of the organisation (Fahlvik, Elfving and Wikström, 2014). Environmental-This factor is related with considering the environmental issues and making plans for reducing negative impact of these issues. Strict and appropriate laws can be formed for conserving the environment in the best possible manner. 3
P2: Evaluation of growth opportunities using Ansoff's growth matrix Illustration1: Ansoff matrix § (Source: Ansoff matrix, 2018) Ansoff growth matrix Ansoff's growth matrix is considered as an effective tool which is essential to adopt by an organisation in order to bring them ahead than their rivals in competitive market. This tool comprises of various strategies which assist management to determine the complexities of market and rivalry's competitive strategies. Here are these strategies which can be adopted by the management of Kaffiene: Market penetration:It is the strategy which mainly focuses on increasing market share with existing products and services. Implementing this strategy drives Kaffiene to achieve huge stability in existing market for longer period of time. This can be possible through investing 4
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more in marketing tools and techniques to attract new customers in existing market (Haaland and van den Bosch, 2015). Benefit : By entering into existing product in the current market it will be easy for the firm to capture huge market ratio. Huge profits can be gained by less promotion as company is already aware about the market scenario and it's demand and preferences of customers. Risk factor: New market ratio can be captured as there is no innovation in it's product. Gradually decreases the goodwill of the firm. Market development:This is the strategy which is adopted to attain strong market image by expanding business to other market. By using this strategy, Kaffiene can expand its business in non-operated nations such as Australia, China etc. Benefit : Firm can raise more customer base for the product as the market is new in nature. Huge set goals can be achieved in the set time frame. Risk factor: Need to advertise product at a large scale and try to understand the demand of the customers in the new market. Product development:This strategy enables company to increase existing customer base by introducing new product into existing market. By using this strategy, Kaffiene should increase its investment in conducting market research which help them in identify market opportunities and needs. For example, introducing different flavours in Coffee can easily attracts new customers. Along with this, providing home delivery services can also influences interest and buying behaviour of large number of customers in favourable way. Benefit : By innovation in the existing goods huge profits can be gained and tough competition can created for other competitors in the market. Risk factor: Firm need create demand for the innovative product in the competitive market place. 5
Diversification:This strategy implies that an organisation can achieve strong global image only if they expand its business with new products and services. By using this strategy, Kaffiene can introduce new product in new market after analysing demands and preferences of customers (Love and Roper, 2015). Benefit : Company attain huge profits in the new market which directly leads to growth and development in the cut throat competitive world. As well as potential customers can be pulled towards the new product in the existing market. Risk factor: Emerging needs of the customers changes frequently due to which set standards can not be achieved and decreases market value of the firm slowly. From the above strategies, market development will be the most profitable strategy to adopt by Kaffiene as it allows an organisation to capture huge market share as well as customer base. Introducing new product into existing market increases competition among rivals which indirectly brings beneficial outcome to customers as well as an organisation. TASK 2 P3 Sources of funding with their benefits and drawbacks. Funding is related with formulating plans for the arrangement and maintenance of financial resource. If the management of Kaffiene is successful in maintaining financial resource than growth and profitability can be easily attained. The management of organisation has very limited amount of fund for expanding its business in various parts of world. So Kaffiene can focus on generating funds from various sources. These majorly includes- Internal source- It is related with availability of options within internal environment of the organisation. Funds can be collected by selling asset of Kaffiene, reducing working capital, etc. Externalsource-Thisfactorisrelatedwithgatheringfundsfromtheexternal environment of the organisation. These basically includes debenture, purchasing, crowdfunding, etc. 6
Bank loan- In this amount is borrowed from various banks for a limited period of time. This amount can be repayable in future and bank charges interest rate. Bank loans can be taken for long and short period of time. Its advantage and disadvantage is mentioned below- Advantage- Organisation can get appropriate interest rate so that repayment of the amount can be done within limited period of time.Examples:Kaffiene by taking loan from bank can be befitted as they there is pressure from outside to pay the loan. On fix interval they can repay the amount. Due to which business can grow and flourish in the cut throat competitive world. Disadvantage-Oneofthebiggestdisadvantageofthissourceisassetsofthe organisation can be seized if Kaffiene fails to pay loan (Mbogo, 2011).Example: Kaffiene if unable to pay amount taken as loan they they cansell out their property which was taken as security. Due to which set golas are not meet on time. Overdraft-In this agreement will be signed between Kaffiene and bank regarding the extension of credit limit. Its advantage and disadvantage are- Advantage- With the help of this source financial needs can be fulfilled in a best possible manner. As funds in this can be withdrawn easily.Example:Kaffiene can collect cash amount on immediate basis due to which business function can be carried out effectively. Du eto which set bgoals can be achieved in the set time duration. Disadvantage-Ifthemanagementoforganisationwantstoextentoverdraftthan additional fee is charged which is one of the biggest disadvantage.Example:Kaffiene is charged with high charges on exceeding the overdraft limit due to which debt ratio increases and business functions are affected greatly. Crowdfunding- This method is related with arranging small amount of fund from various individuals. This method is generally used by social media as in this funds are gathered from various individuals. Its advantages and disadvantages are- Advantage- Since it is a online platform so fund can be gathered within limited period of time and will also lead to increase in brand awareness.Example:By collecting funds from this sourcesKaffiene can collect huge amount of funds due to which business operations can be carried out smoothly. Also, set objectives are attained in the set time frame. 7
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Disadvantage- It becomes difficult for organisations to build interest of local public for the collection of fund.Example:As there is weak relations with the public Kaffiene is unable to gather sufficient amount which leads to decrease in profits and productivity. TASK 3 P4 Business plan for growth of the business. A business plan is a document which is in a written form and includes objective of the company and the methods are also specified and time limit is also specified in the business plan. The information about nature and background of the company and its financial projections and strategies which is essential to achieve the objective is stated in business plan (Unit, 2015). This is considered as a roadmap for the company which provides direction to the employees of company. The Kaffiene is planning to expand their business in new areas for this a business plan has to prepare for this expansion so that it result in growth for the Kaffiene. This plan will include the mission, vision, strategical objective of the company. This plan supports company in performing all the operations effectively. The business plan work as a guidance in formulation of policies and procedures which will be a support for future course of action. The main objective to form a business plan is to attract investor by assuring them that they will receive higher return and make them invest in the new venture by showing business plan as an attractive plan. Kaffiene is planning a new expansion that is opening a new coffee house has made specifically this plan for better operations which are as follows- Vision-The vision of Kaffiene is to expand and open more coffee house and want to attain highest market share as coffee house. Mission- The mission is to provide better services to their customers and want to keep their customer satisfied by fulfilling their need and bringing value in their services. Objective- The objective of Kaffiene to earn more revenue and increase the share of profit by 10% to 30% in the consecutive five years by keeping their employee satisfied from the services and the SMART approach can be used by the firm to get surety regarding the objective as it should be specific, achievable, measurable, realistic and time bound. Financial plan-The efficiency of firm is depend upon the smooth functioning of business which can be only be achieved if proper fund is available. Finance is the basic 8
requirement for the firm to grow or expand. A financial plan is a document containing all the sources are specified from where fund can be generated and where it will be utilised. Kaffiene has prepared a financial plan so that it will provide direction in relation with arrangement of fund and utilising it an efficient manner (Vargo and Seville, 2011). This statement shows the areas where the fund is required so that firm can operate its business effectively which is- Total estimated Budget Particular31/12/16 ($)31/12/17 ($)31/12/18 ($) Implementing technology cost 15000-2000 Promotional expense1000090007000 Advertisement expense 800076004800 Catalogues100030002000 Training charges780067005600 Total Cost567003540025500 9
From the above statement it is clear that funds are allocated as per the requirement which is essential for the functioning and expanding the new venture in a new area. Cash flow statement Cash flow statement of pleasure foods is as given below: From above cash flow statement, it is clear that the firm has sufficient cash for paying the pending debts. Pleasure foods needs to pay tax which is changing with year. Pleasure foods has the cash in hand for year 2015, 2016 and 2017 as $102203, $200354, $238503 and average income is estimated as $72001 for the 3 years. 10
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TASK 4 P5: Succession and exit plan for small business with its advantages and disadvantages Various factors are there which have influences the working ofbusiness environment such as political , economical fluctuation, technological up-gradation etc. which has bought so many challenges and has drastically affected the business of Kaffiene due towhich its profitability and business situations is in danger (Business Exit and Succession Planning, 2018). It has lead the manager of Kaffiene to think whether to exit the market or to survive with the hope of getting successful in near future. Some ways to exit and succession of business are mentioned below : Ways to Exit - Liquidation: It refers to the process of winding up of business when a company become insolvent and it decides to distributes its assets to claimants such as shareholders and creditors according to the priority of their claim (Whelpton, Campbell and Patterson, 2015). Advantages : Once the company has been liquidated than the employee of the business have the right to claim against unpaid salary, holiday pay, notice pay and redundancy from the government funds.Example:Kaffiene can ask for unpaid salary, holiday pay etc. after liquidation in the market place. By doing sohealthy relations are build with the employees for longer time duration which is a positive sign for the firm. All the legal actions against the business venture is halted which takes away owner from any risk and penalties. Disadvantages: Once the liquidation process starts it cannot be stopped which means the business must stop trading and assets realised.Example:Kaffiene business can not grow and flourish in the market as trading of goods and services can not be done. Due to which productivity and profitability decreases. This will create problem while starting a new venture as it will be difficult to take credit from suppliers and banks. Sell the business in open market: It is the process of selling a business to a third party which can be a manager or employee of the firm rather than ending up the business. Advantages: 11
Managers or employees are much familiar with the business operations which makes easy to continue for future period of time.Example:Business can expand easily in the market place due to which objectives can be achieved easily. Which directly leads to increase in sales volume in the open market. Managing a long-term buyout by managers or employees increases the loyalty and motivate workers to work hard to make business succeed. Disadvantages: Managers or employees are not suitably qualified to acquire the business which may affect their succession for future in successful manner. Lack of trust by clients towards new management may affect the business operations. Chances of getting payments is much lower than the actual value of business.Example: When business is sold in open area it directlydecreases the goodwill in the eyes of the customer. Due to which productivity and profitability ratio decreases which is a negative aspect for the firm. Ways to succession : Merger: When two different companies come together to form one new entity with a mutual contract is a merger. It is basically a form of agreement between two old entities (Xheneti and Bartlett, 2012). Advantages: The size of merged companies gets larger as compared to individual companies so because of economies of scale the total cost of operation get reduced. Merger of companies would leads to more revenue and profit growths.Example: Kaffiene when merged with other companies it will able to expand the business as revenue in the market place. Due to which goodwill be raised at a tremendous scale. Disadvantages: A bigger monopoly can leads to increase in the prices of goods and supplier which is not beneficial to the consumer. It may be difficult and tough to communicate and coordinate with large number of employee of different culture.Example:The productivity of Kaffiene decreases as it is 12
difficult it handle large diversified people under one roof. Due to which set objectives are not meet on time as well as chaos occurs at a lrge scle. Acquisition: It refers to the process of purchasing shares of another company to gain control of the company. Advantages: It allows entry into new market and new product as the risk of new product development decreases. It helps in overcoming market barriers by acquiring an existing organisation. Disadvantages : The activities of new and old business may be difficult to integrate. This may create problems of managing resources and competencies. CONCLUSION From the above discussed report, it has been observed that Planning is an essential to formulate by the management of an organisation if wants to achieve growth and success in competitive market. For this, growth opportunities should be analysed by using an effective theory such as Ansoff growth matrix. Along with this, business plan is also essential to prepare which provides guidance and direction to the employees about their roles and responsibilities. An organisation must also required to consider exit or succession ways after analysing the scope of company in near future. 13
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REFERENCES Books and Journals Alsos,G.A.,Carter,S.andLjunggren,E.eds.,2011.Thehandbookofresearchon entrepreneurship in agriculture and rural development. Edward Elgar Publishing. Blackburn, R.A., Hart, M. and Wainwright, T., 2013. Small business performance: business, strategy and owner-manager characteristics.Journal of small business and enterprise development. 20(1). pp.8-27. Colantoni, A. and et. al., 2016. Cities as selective land predators? A lesson on urban growth, deregulated planning and sprawl containment.Science of the Total Environment. 545. pp.329-339. Fahlvik, N., Elfving, B. and Wikström, P., 2014. Evaluation of growth models used in the Swedish Forest Planning System HeurekaSilva Fennica. 48(2). pp.1-17. Haaland, C. and van den Bosch, C. K., 2015. Challenges and strategies for urban green-space planningincitiesundergoingdensification:Areview.UrbanForestry&Urban Greening. 14(4). pp.760-771. Love, J.H. and Roper, S., 2015. SME innovation, exporting and growth: A review of existing evidence.International small business journal. 33(1). pp.28-48. Mbogo, M., 2011. Influence of Managerial Accounting Skills on SME’s on the Success and Growth of Small and Medium Enterprises in Kenya.Journal of Language, Technology & Entrepreneurship in Africa. 3(1). pp.109-132. Unit, E. P., 2015. Eleventh Malaysia plan, 2016-2020: Anchoring growth on people. Putrajaya, Pencetakan Nasional Malaysia Berhad. Vargo, J. and Seville, E., 2011. Crisis strategic planning for SMEs: finding the silver lining. International Journal of Production Research. 49(18). pp.5619-5635. Whelpton, P. K., Campbell, A. A. and Patterson, J. E., 2015. Fertility and family planning in the United States. Princeton University Press. Xheneti, M. and Bartlett, W., 2012. Institutional constraints and SME growth in post-communist Albania.Journal of Small Business and Enterprise Development. 19(4). pp.607-626. Online BusinessExitandSuccessionPlanning.2018.[Online]Availablethrough <https://www.ldb.com.au/our-services/business-exit-succession-planning/>. 14