A comparison of Marketing Mix of PlayStation 5 Games Console and Nintendo Switch Game Console
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This report compares the marketing mix of PlayStation 5 and Nintendo Switch game consoles, including STP analysis, product/brand, price, promotion, and place. It also discusses their target markets and brand personalities.
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Principles of Marketing 1
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A comparison of Marketing Mix of PlayStation 5 Games Console and Nintendo Switch Game Console 2
Table of Contents INTRODUCTION...........................................................................................................................5 MAIN BODY...................................................................................................................................5 Segmentation Targeting and Positioning Strategic Approach:..............................................5 Comparison of Target Markets:..............................................................................................6 Product/Brand:........................................................................................................................6 Price:.......................................................................................................................................8 Promotion:..............................................................................................................................9 Place:......................................................................................................................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11 3
Executive summary: The aim of this report was to understand how marketing mix and STP analysis impact the operations of a brand. It was concluded that PlayStation was able to effectively use marketing mix to gain advantage over competitors such as Nintendo and Xbox. Moreover how Nintendo can alter its brand by improving their promotional strategies. 4
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INTRODUCTION Marketing mix refers to the set of marketing tools that a business utilizes in order to develop marketing strategies and sell products to its target customers.For the present report, two brands are taken into consideration which are PlayStation 5 and Nintendo switch. PlayStation 5 is a gaming console developed by Sony interactive entertainment in year 1994. The brand has a market share of over 58% with a consistent growth in sales trend. Nintendo switch gaming console has also been taken into consideration to provide a comparative analysis to this report. Nintendo was established in 1889 and has a market share of over 0.02% and have seen a constant growth in their sales within the gaming industry.This report will include STP analysis and marketing mix to understand a comparative analysis for both the chosen brands. MAIN BODY Segmentation Targeting and Positioning Strategic Approach: It is a strategic process that consists of 3 stage which enable a business to develop a specific and actionable marketing strategy to understand the market for their products and services(Alexander ., 2019).The STP analysis for both respective brands are elaborated below: Segmentation: It is the process that allows a business to identify distinctive and common traits between customers in the market. In context to chosen brands, both the brands emphasis on providing their products to customers in the segment who prefer entertainment from the comfort of their homes. Targeting: 5
It is the process where businesses focus on targeting a specific customer base on the basis of market segmentation to gain competitive advantage(Cheng ., 2020).In context to chosen brands, both the brands focus on targeting the age of their customers to sell their products. PlayStation 5 is oriented towards the age group of 16 to 44, whereas Nintendo switch caters ages between 15 to 30. Positioning: It is the process where businesses influence customer’s perception about their brand and products relative to their competitors. Incontext to both the respective brands, PlayStation focuses on positioning itself in the market by developing high-quality products majorly directed towards upper class. On the contrary, Nintendo has positioned itself by offering products at competitive price in the market. Comparison of Target Markets: It refers to understand potential customers in the market based upon factors such as their age, lifestyle and disposable income and developing specific products that cater to these customers(Harvey and Sanchez ., 2018).The target market of PlayStation 5 and Nintendo switch are elaborated below: PlayStation: The brand is focused upon developing their products for predominantly male customer base. The products are directed towards high-quality gaming community who lie between the age group of 16 to 44. Nintendo: The Nintendo brand pays emphasis on providing their products to customers between the age group of 15 to 30. The brand is family oriented and caters towards the younger generation who are looking for portable source of gaming entertainment. Product/Brand: Is is a intangible concept of marketing that assists customers to identify specific products of a company and increase brand awareness(Kartajaya, Kotler and Hooi ., 2019). In order to further understand the significance of brand, Levitt's model and Aaker's brand personality framework are used and mentioned below: Levitt's model: 6
This model refers to the idea that products as a stratification of level. It elaborates the different levels of needs customers have from a product. That various levels of this model are mentioned below in context to chosen brands: Core benefits: This refers to the actual need and want that customers expect to be satisfied when they purchase a product. In context to PlayStation 5 and Nintendo switch, both brands satisfy the core needs of their customers by providing high-quality gaming experience at their homes. Basic product: It refers to the basic version of a product and is comprised of element necessary for it to function(Lee ., 2020). In context to chosen brands, although both brands develop products producedfromhigh-qualitymaterials,theNintendoswitchiscomparativelycompactto PlayStation. This makes it attractive to customers who are concerned with portable gaming experience. Expected product: It refers to the features and abilities of a products which customers expect while purchasing them(Tsai ., 2018).. In context to chosen brands. PlayStation 5 although priced higher than Nintendo switch offers comparatively more features to their customers. This makes the brand more appealing to customers looking for advanced gaming experience. Augmented product: It refers to certain variations, extra features that help a product in differentiating itself when compared to its competitors(Mabkhot, Sallehand Shaari ., 2018). In context to chosen brands, both the brands offer their products in variety of colour options to their customer. Although Nintendo switch is available in a wider range of colour options when compared to the PlayStation 5. Potential product: It refers to the ability of a product to develop in the future in order to keep customers satisfied in the long-run. In context to chosen brands, both the brands offer their customers with a wide range of games and timely system updates to keep them satisfied and entertained. Although when compared Nintendo offers a wider segment of games than PlayStation 5. Aaker's brand personality framework: 7
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This framework consists of 5 dimensions that give a brand its personality. These various personalities affect on how a brand image is formed among customers in the market(Terech ., 2018)The various dimensions of this framework in relation to chosen brand are elaborated below: Excitement: This dimension is found among brand that portray a carefree, youthful and have a spirited attitude. These brands are catered towards the younger demographics. In context to chosen brands, both thebrandsfunction inthisdimensionastheyprovide high-qualitygaming entertainment to their customers and are directed towards younger generation. Sincerity: The brands that fall in this dimension represent a sincerer and honest image relative to their products and promote a cheerful and wholesome attribute. Ruggedness: In this dimension brands focus on establishing themselves as a build to last image by being the toughest, hard-working and authentic brand to their customers Competence: The brands in this dimension focus on developing a reliable, intelligent and successful image in order to become a brand on which customers can count on. Sophisticated: The brands in this dimension cater to the upper class and usually function at a high price range. These brands pay emphasis on being luxurious and glamorous. Price: It is an economic and financial term that establishes the value for a product or service. Price of a products is determined by developing a pricing strategy(Palmatier and Sridhar ., 2020). The pricing strategy for the chosen brands are mentioned below: Competitive pricing: In this strategy businesses take the competitors pricing of a product into account while setting their own prices. Value-base pricing: In this strategy businesses calculates and aims to attain differentiated worth for their products for a particular customer segment when compare to competitors. 8
Cost-plus pricing: In this strategy businesses add a markup to their products original unit cost to determine the final selling price. PlayStation: BrandProductOnline priceOffline price PlayStationPlayStation 5£449£449 XboxSeries X£449£449 The brand uses competitive pricing strategy in order to compete with their competitors in the market and use their strength of popularity to gain customers. Nintendo: BrandProductOnline priceOffline price NintendoNintendo switch£259£269 GDPGDP XD plus£199£199 The brand uses value-base pricing to gain a competitive advantage in the market due to its well established reputation and track record of reliability. Promotion: It is a method by which businesses promote their products to potential customers and try to differentiate their products from the competitors by utilizing advertising and promotional strategies(Shaari et. al., 2019.). The promotion methods of chosen brands are mentioned below: PlayStation: The brand had previously used TV advertisements and print media to promote their products. It now utilizes social media, billboards and various internet services to promote their products and attract customers by advertising their products as a essential product for home entertainment. Nintendo: 9
The brand had earlier used print media but now have moved on to new effective ways of advertising such as social media, TV advertisement and digital banners to promote their product. They have advertised themselves as an affordable family oriented entertainment brand. Place: It refers to identifying efficient distribution channels to deliver products and services to customers(Sharma ., 2020). The channel of distributional for the chosen brands are mentioned below: PlayStation: The brand functions in a mass market and utilizes various online and offline stores such as Amazon, Game and Argos to provide their products to customers. They have a complex supply chain in order to keep up with customer demands. Nintendo: The Nintendo brand uses both online and offline stores such as their own website and Game to sell their products in the mass market to their customers. They have formed a balance between making their products available at outlets and online stores to cater customers. CONCLUSION From the above report it is concluded that for both the brands to stay competitive in the market it is crucial or them to follow marketing mix. It allows them to understand customers and develop appropriate pricing strategies for their products. From the report is was observed that PlayStation has used marketing mix comparatively better than Nintendo. Moreover, both the brands should improve their promotional strategies to increase their brand awareness and target potential customer base. 10
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REFERENCES Books & Journals: Alexander, R., 2019. The Impact of Marketing Mix Towards Customer Satisfaction in The Case of Sushi Tei Surabaya.iBuss Management,7(3). Cheng, M. C., 2020. Marketing Strategy Analysis of Bank Mortgage Life Insurance. Harvey, K. E. and Sanchez, L. M. P., 2018. Digital demands convergence of strategies, media, and messages: firms mix content, social, and Native marketing. InDiverse Methods in Customer Relationship Marketing and Management(pp. 137-162). IGI Global. Kartajaya,H.,Kotler,P.andHooi,D.H.,2019.MarketingTacticsForValue Engagement.World Scientific Book Chapters, pp.149-174. Lee, K. H., 2020. Marketing approach to the tourist experience. InThe Routledge Handbook of Tourism Experience Management and Marketing(pp. 260-270). Routledge. Mabkhot, H. A. N., Salleh, S. M. and Shaari, H., 2018. 2 The Influence of Brand Image and Brand Personality on Brand Loyalty: An Empirical Study.Contemporary Research in Brand Management (UUM Press), p.30. Palmatier, R. W. and Sridhar, S., 2020.Marketing strategy: Based on first principles and data analytics. Bloomsbury Publishing. 11
Shaari et. al., 2019. Assessing the effect of university brand personality and attitude towards donation on alumni donor behavioural intention: Malaysian perspective.International Journal of Management in Education,13(4). pp.377-396. Sharma, R., 2020. Building Consumer-based Brand Equity for Fast Fashion Apparel Brands in the Indian Consumer Market.Management and Labour Studies,45(3). pp.337-365. Terech, A., 2018. An introduction to marketing and branding.Generations,42(1). pp.45-49. Tsai, Y. M., 2018. A Study of Management and Development Strategies of a Dermatology Clinic. (Alexander ., 2019)(Cheng ., 2020)(Harvey and Sanchez ., 2018)(Kartajaya, Kotler and Hooi ., 2019)(Lee ., 2020)(Mabkhot, Sallehand Shaari ., 2018)(Palmatier and Sridhar ., 2020)(Shaari et. al., 2019.)(Sharma ., 2020)(Terech ., 2018)(Tsai ., 2018) 12