This statistics assignment covers three main topics: Poisson distribution, sampling methods (random and non-random), and measures of central tendency (mean, median, mode). The first question deals with the Poisson distribution model, providing a table and graph of the distribution for 0 to 20 complaints. The second question explores probability calculations related to population standard deviation and sample average. The third question explains how to pick a random sample from fourth-year students in Excel using the RAND function. Finally, the fourth question discusses measures of central tendency, including mean, median, mode, frequency distribution, and histogram. The assignment provides detailed explanations and examples for each topic.