Policies and Ethics Related to HDS Companies

This report discusses about the adoption of various policies and framework in the business process of an IT company. The chosen company is the Hosted Desktop Solutions and the chosen country is Australia. The report discusses about a copyright policy and a procedure policy. This report has also included an ethics document which helps in providing ethical decision making. Lastly, a privacy document has also been discussed in this report.

Running head: POLICIES AND ETHICS RELATED TO HDS COMPANIES
Policies and ethics related to HDS companies
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1POLICIES AND ETHICS RELATED TO HDS COMPANIES
Executive summary
This report discusses about the adoption of various policies and framework in the business
process of an IT company. The chosen company is the Hosted Desktop Solutions and the chosen
country is Australia. The report discusses about a copyright policy and a procedure policy. This
report has also included an ethics document which helps in providing ethical decision making.
Lastly, a privacy document has also been discussed in this report.

2POLICIES AND ETHICS RELATED TO HDS COMPANIES
Table of Contents
Introduction......................................................................................................................................3
Discussion........................................................................................................................................3
1. Business case...........................................................................................................................3
2. Copyright policy......................................................................................................................4
3. Procedure document................................................................................................................6
4. Code of ethics document.........................................................................................................8
5. Privacy policy........................................................................................................................10
Conclusion.....................................................................................................................................11
References......................................................................................................................................12

3POLICIES AND ETHICS RELATED TO HDS COMPANIES
Introduction
The main objectives of the business processes involved in Hosted Desktop Solutions
Company are to build websites for other companies. They also strive to provide hosted solutions
mainly by utilizing the cloud concept. The main involvement of the project considered by the
company is to improve the website of their own. The design of the website needs sufficient
technical processes so that it may come up to the requirements of the modern markets. This
report will develop a copyright policy and a procedure based document for the new project that is
being implemented. This report will also make a new code of ethics based document so that the
framework to be followed for making an ethical analysis is determined. Lastly, a privacy policy
is also in place which will help in addressing the concerns of any privacy based concepts
involved.
Discussion
1. Business case
The Hosted Desktop Solutions Company is mainly situated in the IT hub of North Ryde,
Sydney. The business aspects of the company is mainly utilized in providing IT based services
such as the installation of software, hardware, network configuration and management. They are
also involved with the development of company websites and their associated intranets and
extranets. The prospective clients of the company are mainly acquisitioned from designer based
companies and other similar individual companies who are not focused on the management of
internal infrastructures associated to an IT department.

4POLICIES AND ETHICS RELATED TO HDS COMPANIES
2. Copyright policy
The purpose of the copyright policy is to outline the various roles and responsibilities that
must be followed by the company in hand. This is mainly to be followed regarding the utilization
of third-party materials. As those materials are to be protected and copyrighted, the utilization of
copyright acts is a necessity for any company (Park 2015). The use of copyright protection to
files is usually given to provide a legal protection prospects to assets involved with a company.
These are usually given to the creators of contents who are basically given rights to protect their
assets and also help in qualifying for protection.
Purpose
The purpose of this copyright policy is to provide legal copyrighted protections on the
website design made. The main objectives of this policy are to identify the inputs associated to
the company. The inputs associated are the company based information (Haggart and Jablonski
2017). For making a new project, the company needs to associate with the client so that a signed
contract is made regarding duplicity of the designs. The HDS Company needs to identify the
various experts who might be able to suggest various copyright policy parameters.
Objectives
The various objectives of the company are:
 To successfully make the company website and upgrade the necessary technical solutions
 To streamline the flow of operations such that labor problems are reduced
 To identify the stakeholders associated and to meet the demands of the them
 To strategically analyze the IT infrastructure and make changes accordingly
 To exclusively save the contents of the creators

5POLICIES AND ETHICS RELATED TO HDS COMPANIES
 To stop the misuse related to the files
Copyright definition
The definition of the copyright policy must be successfully implemented so that the
frameworks associated to it are followed. This will also involve associating the various
components associated such that the employees will be able to follow the framework associated.
The utilization of this concept must be adopted to know the level of copyright protection of the
resources associated in the company.
Company Obligations
The company must identify their assets and make their own set of obligations. These will
then be signed by the associated stakeholders who will also be signed by any further customers
of the company. This will be present in the terms and condition section of the company rules.
1. Any employee may not produce same copied contents from previous existing
resources. These resources may be in the form of images, texts or videos and failure to comply
with the standards may result in violation of the law. The works associated with the company are
always considered to be copyrighted even if they are not associated with the carriage of any
copyright based symbols or any trademark registration. The copyrighted materials include but
are not limited to publication based printed articles, electronic articles, movies, online videos,
musical performances, radio and TV programs, training based materials and manuals, videos,
software based programs, website designs, databases and blogs. Moreover, the laws that apply to
printed media files are also applicable to the visual media files which comprises of website
images, online music, files contained in CD and DVDs.

6POLICIES AND ETHICS RELATED TO HDS COMPANIES
2. Hosted Desktop Solutions Company consists of an Annual Copyright License from the
Copyright Clearance Center (CCC), which enables the employees associated to Hosted Desktop
Solutions for reproducing contents in a lawful manner in any case of printing media or digital
media required. In a similar manner, the company can also distribute these works by utilizing
their email networks except the newspapers and other copyrighted materials. The license also
enforces a standard where the employees may print one copy of the content and show it to the
client provided that there is a direct request from the stakeholders associated.
3. For replicating contents related to the company by any outsider to the company, the
need to contact the copyright departments is to be adopted. The questions on specific procedures
to be followed are also to be mentioned clearly to the department concerned.
3. Procedure document
The company needs to prepare a procedure document for providing a framework of
processes to be followed. The main process involved is updating the company website. The
process will be followed to meet the needs of the business.
Purpose
The company is aimed at achieving a professional solution for their current website. The
company also needs to carry out a stakeholder analysis which will involve knowing the demands
of the stakeholders involved (Patton, Sawicki and Clark 2015). This will help the company to get
a strong position in the market in terms of competition. The company also needs to improve their
infrastructural requirements and their customer management systems.
Scope

7POLICIES AND ETHICS RELATED TO HDS COMPANIES
This procedure document is addressed towards the betterment of the business processes
involved in the company.
Procedure
 Website designing
o Upgrading the present website designs
o Analyzing the business needs
 Stakeholder analysis
o Analyzing the stakeholder needs
o Associating them with the business solutions
 Strategic planning analysis
o Making a vision plan and mission statement
o Making a SWOT analysis
o Documenting the issues and identification of the constraints
 IT hardware analysis
o Analyzing the current hardware status
o Making necessary changes
 Customer management

8POLICIES AND ETHICS RELATED TO HDS COMPANIES
o Handling the customers efficiently
o Solving the problems associated with customer support
Responsibilities
The company must address the procedure plan and make changes accordingly. As a
result, the various aspects are to be complied and followed (So and Witter 2016). In addition, this
must also be monitored so that the level of compliance with the procedure plan is analyzed.
4. Code of ethics document
In case of making an ethical analysis, the company needs to follow specific standards and
rules which will help in addressing them.
Policy
It is the responsibility of the company to uphold work ethics in their workspace
effectively which will in turn be used as a framework for serving businesses by the employees
(Hevelke and Nida-Rümelin 2015). The company wishes that the employees must follow the
standards such that professional business conduct can be effectively implemented.
Upholding trust in the business
The company needs to consider the demands of the stakeholder associated. The IT
infrastructural services are to be provided only by using various resources such that it can be
effectively addressed (Greenwood and Freeman 2018). The success of the company is mainly
dependent on the trust made from the customers and the employees. The credibility of the
services offered are gained after displaying their efficiency in their services.

9POLICIES AND ETHICS RELATED TO HDS COMPANIES
Respecting individual
The employees associated to the company are always considered due to their services.
This will be also implemented after the adoption of the new project in the business activities.
This will also help in increasing the employee satisfaction rate of the company and as such, it
will help in increasing the company performance in the market.
Upholding the law
The company is always associated to upholding the law from their end. This is usually
done by considering the number of laws present in the company. The employees are also
provided training in a frequent manner to get the required assessment of the company laws and
policies. This will then be addressed in the normal processing of the business involved (Salazar,
Crosby and DiClemente 2015). In addition, the privacy policy of the company is also considered
as the customer information must never be sold and this will be complied according to the Data
Protection Act.
Conflict of interest
Conflicts are a common problem which exists in various companies. The Hosted Desktop
Solutions are to be effectively mitigating any conflict related occurrence inside the premises.
This will then be resolved by involving experts in this manner (DeMartino et al. 2017). There are
times where the impact of any business related operations falls on the personal lives of the
people involved. It is then required to solve them so that the continuity of the resource is
maintained. The management of the company must be efficient in handling these conflicts and
safeguarding the best interests of the company.

10POLICIES AND ETHICS RELATED TO HDS COMPANIES
Use of company resources
The company resources are to be effectively maintained such that the misuse of it is
reduced. These resources are the basic components used in the IT infrastructure of the company.
The time, material and the components are to be properly documented. This will address the
company resource optimization and will reduce any misuse associated with the company. In
addition, the use of company resources are not be emphasized when considering any outsider
activities. This will safeguard the resources and loss of it will be prevented.
5. Privacy policy
This privacy policy of the company is mainly in place to denote the utilization of the
information gathering system currently in place. The HDS Company is in place for ensuring that
the privacy of the customers is always protected. If the customers are asked for detailed
information, then it must be in accordance to the privacy policy.
HDS Company changes their privacy policy to stay updated in terms of their standards. It
is thus required by the customers to check this policy from time to time (Acquisti, Brandimarte
and Loewenstein 2015). The customer can apply for displaying the information associated which
is mainly abided by the Data Protection Act, 1988. The information will be displayed in
exchange for a minimal fee.
Type of information collected
For providing services, we only collect information which will be used for the business
processes. These include name of the company, company address, and company email id and
company phone number (Bechmann 2014). In addition, we also collect the type of service that is
being addressed and for this reason the business current solutions are also recorded.

11POLICIES AND ETHICS RELATED TO HDS COMPANIES
Processing of the information
The information we collect is mainly utilized for internal record filing. This information
is also utilized for improving the services being offered. Lastly, we may send promotional emails
for any new product launched.
Security
The HDS Company is always committed on the security of its business aspects. This will
be done to improve their business ratings in the market. For preventing any unauthorized access
to the system, it is necessary to involve various physical and virtual security solutions.
The utilization of cookies in the system is mainly in place to collect information from the
visitors that come in the website (Sicari et al. 2015). Using these web beacons, the efficient
services are tailored to meet the needs of the business.
Conclusion
Thus, it can be concluded that the utilization of various policies and standards will help in
addressing the needs of business. The company, Hosted Desktop Solutions will successfully be
able to address their needs for upgrading their internal infrastructure. In addition, the new
business prospects that will be formed will address all the policies and standards in place. This
report has successfully discussed about a copyright policy and has made a procedure plan. This
report has also analyzed a code of ethics policy which will help in ethical analysis. Lastly, a
privacy policy has also been made for addressing the data privacy processes.

12POLICIES AND ETHICS RELATED TO HDS COMPANIES
References
Acquisti, A., Brandimarte, L. and Loewenstein, G., 2015. Privacy and human behavior in the age
of information. Science, 347(6221), pp.509-514.
Aufderheide, P. and Jaszi, P., 2018. Reclaiming fair use: How to put balance back in copyright.
University of Chicago Press.
Bardach, E. and Patashnik, E.M., 2015. A practical guide for policy analysis: The eightfold path
to more effective problem solving. CQ press.
Bechmann, A., 2014. Non-informed consent cultures: Privacy policies and app contracts on
Facebook. Journal of Media Business Studies, 11(1), pp.21-38.
Bennett, C.J. and Raab, C.D., 2017. The governance of privacy: Policy instruments in global
perspective. Routledge.
DeMartino, E.S., Wordingham, S.E., Stulak, J.M., Boilson, B.A., Fuechtmann, K.R., Singh, N.,
Sulmasy, D.P., Pajaro, O.E. and Mueller, P.S., 2017, May. Ethical Analysis of Withdrawing
Total Artificial Heart Support. In Mayo Clinic Proceedings (Vol. 92, No. 5, pp. 719-725).
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Greenwood, M. and Freeman, R.E., 2018. Deepening Ethical Analysis in Business
Ethics. Journal of Business Ethics, pp.1-4.
Haggart, B. and Jablonski, M., 2017. Internet freedom and copyright maximalism: Contradictory
hypocrisy or complementary policies?. The Information Society, 33(3), pp.103-118.

13POLICIES AND ETHICS RELATED TO HDS COMPANIES
Hevelke, A. and Nida-Rümelin, J., 2015. Responsibility for crashes of autonomous vehicles: an
ethical analysis. Science and engineering ethics, 21(3), pp.619-630.
Oleszek, W.J., 2014. Congressional procedures and the policy process. Sage.
Park, W.G., 2015. Economics of Global Copyright Policies: Impacts on US Multinational
Investments.
Patton, C., Sawicki, D. and Clark, J., 2015. Basic methods of policy analysis and planning.
Routledge.
Salazar, L.F., Crosby, R.A. and DiClemente, R.J., 2015. Research methods in health promotion.
John Wiley & Sons.
Sicari, S., Rizzardi, A., Grieco, L.A. and Coen-Porisini, A., 2015. Security, privacy and trust in
Internet of Things: The road ahead. Computer networks, 76, pp.146-164.
So, N. and Witter, S., 2016. The evolution of human resources for health policies in post-conflict
Cambodia: findings from key informant interviews and document reviews. Liverpool:
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Trepte, S., Teutsch, D., Masur, P.K., Eicher, C., Fischer, M., Hennhöfer, A. and Lind, F., 2015.
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Dordrecht.