Impact of Poor Management on Employee Performance and Productivity in Marks and Spencer

Research Methodologies
(Impact of poor management on employee performance and
productivity within the fashion industry of UK)

ABSTRACT
The current investigation is based on the impact of poor management of employee
productivity and performance. The company that is selected to know the implication is Marks
and Spencer. The report covers various section like literature review, research methodology . The
literature review part is written by gathering information from various source. To know the
validity and reliability of the topic primary source will be used to gathered fresh data.

Table of Contents
ABSTRACT.....................................................................................................................................2
INTRODUCTION...........................................................................................................................4
Overview of the topic..................................................................................................................4
Background of the company.......................................................................................................4
Research aim and objectives.......................................................................................................4
Research question........................................................................................................................5
Research rational.........................................................................................................................5
Value of research.........................................................................................................................5
Justification of the chosen topic..................................................................................................6
Research problem........................................................................................................................6
LITERATURE REVIEW................................................................................................................7
Concept of management within the organisation........................................................................7
Impact of poor management on employee performance and productivity in Marks and Spencer
.....................................................................................................................................................7
Benefit of effective management for employee of Marks and Spence.......................................8
Ways that would be used by marks and Spencer for overcoming the impact of poor
management at workplace...........................................................................................................9
RESEARCH METHODOLOGY:...................................................................................................9
1. Research design.......................................................................................................................9
2.Data collection and analysis:..................................................................................................11
REFERENCES:.............................................................................................................................14

INTRODUCTION
Overview of the topic
Poor management in the organisation is very deadly as this impact performance as well
as reputation of the firm in the market. Management is very importation concept while running
a business. It start from the time when entrepreneur think of opening a firm whether it is small or
large in size. If there is an effective management in the company then it will assists in gaining
more profit and increase their productivity. It is rightly said that the growth of firm depends
upon managing the work and resources in right manner. If there is poor management in business
then it will impact the productivity, revenue and employee motivation. In the recent time were
business environment is so uncertain it is very crucial for businesses to manage their resources in
effective manner so that employee as well as organisation performance and productivity cannot
affect. Those companies which has effective management skills are able to gain competitive
advantage from their rivalry and enjoying a great power. High staff retention rate, employee
energy level, productivity, sales are all depends upon the organisation way of managing their
work and workforce. It is also well said the health and wealth of business depends upon how
they are managing things within the workspace (Aguinis, 2019).
Background of the company
Marks and Spencer is a British international retail brand. It founded in 1884 by Michel
Marks and Thomas Spencer. The companies headquarter is in London, England, United
kingdom. The brand deals in variety of product such as clothing, Home product, Food and
beverages and financial service. The company serves in worldwide and has opened multiple store
in different nation. Currently there are more than 959 stores across United kingdom. The
company operates through online and offline mode. The organisation has their international
expansion in the countries like in German, India, Australia, Thailand, French and many more.
Research aim and objectives
Aim:
To identify the impact of poor management on employee performance and productivity:” A
study on Marks and Spencer”.
Objectives:
 To understand the concept of management within the organization.