POS System: Advantages, Disadvantages, and Recommendations
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This report discusses the advantages and disadvantages of POS systems, with a focus on a case study of Four Seasons Greenhouse and Nursery. It also provides recommendations for telecommunication options and mitigation plans for probable risks.
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Running head: POS SYSTEM POS system Name of the Student Name of the University Author’s Note:
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1 POS SYSTEMS Executive Summary The main objective of this report is to understand the case study of Four Seasons Greenhouse and Nursery. It is a small nursery located in Colorado for managing or tracking all types of inventories manually. The organization has faced significant losses within the business and hence, the management has decided to incorporate POS system or point of sale system in the organization. This report has properly enhanced the proper implementation of the POS system within the business and provided significant information regarding various benefits and disadvantages of POS system. WAN technology is the most effective and suitable for this organization.
2 POS SYSTEMS Table of Contents Introduction................................................................................................................................3 Discussion..................................................................................................................................3 1. Advantages and Disadvantages of New POS System........................................................3 2. How can POS System help in gaining competitive advantages.........................................4 3. Benefits of a centralized database......................................................................................5 4. POS System Facilitating Decision Making........................................................................6 5. Recommendations of Telecommunication Options...........................................................6 6. Probable Risks in POS System with Mitigation Plans.......................................................7 Conclusion..................................................................................................................................8 References..................................................................................................................................9 Bibliography.............................................................................................................................11 Appendices...............................................................................................................................12 Appendix 1...........................................................................................................................12 Appendix 2...........................................................................................................................12
3 POS SYSTEMS Introduction POS or point of sale system is the particular time as well as place, where any retail transaction is being completed. Point of sale is that point of time, when a specific merchant evaluates the particular amount, which is being owned by the customer and thus indicating the exact amount (Frisby et al. 2012). Next, the invoice is eventually prepared for the customers and the customers then can proceed towards payment section. When he has made the payment successfully, he gets the product from the seller. Point of sale is present in every retail transaction, irrespective of the size of the organization. The following report will be outlining a brief description on the significant case study of a specific organization, namely, Four Seasons Greenhouse and Nursery. This report will be demonstratingregardingthebasicsystemofPOSorpointofsaleintheparticular organization. There are various benefits and disadvantages of the system and all of them will be mentioned here. Several recommendations will be provided here. Discussion 1. Advantages and Disadvantages of New POS System Point of sale system comprises of several important and significant advantages and disadvantages. The organization ofFour Seasons Greenhouse and Nursery will be having various advantages form the new point of sale system (Chavali, Yang & Nehorai, 2014). The most significant advantages of the new POS system are as follows: i)Efficiency and Rapidity: The first advantage of POS system is efficiency and rapidity. The typical system of point of sale is utilized for improving the overall efficiency of
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4 POS SYSTEMS the transactions that are taking place within the business. Furthermore, the transactions will be extremely faster with this particular system. ii)Managing Inventory: The second advantage of this system is that it helps to manage the inventory properly. Theorganization ofFour Seasons Greenhouse and Nursery was facing major problems while managing the inventories manually (Polasik et al., 2012). Thus, POS system is the most effective option in this purpose. iii)Accurate Financial Transactions: The third important advantage of the point of sale system is that it helps to provide accurate financial transactions. There is almost no error in the transactions and thus the transactions are accurate. However, in spite of having these significant advantages, there are some of the major disadvantages of this point of sale system. The major disadvantages are as follows: i)Costly: The most important and significant disadvantage of this point of sale system is that the initial implementation cost is very high and thus various organizations could not afford them (Nikolova & Inman, 2015). There is no way to reduce this cost and thus it becomes unaffordable for all. Theorganization ofFour Seasons Greenhouse and Nursery is an extremely smaller nursery and hence this organization might be suffering from major financial crisis when they would implement this system. ii)Regular Maintenance: Another significant disadvantage of the point of sale system is that it requires regular maintenance. It can thus become a major issue for the organization ofFour Seasons Greenhouse and Nursery since the complete system of the business operations as well as transactions would be stopped.
5 POS SYSTEMS 2. How can POS System help in gaining competitive advantages POS system or point of sale system eventually makes the entire transaction system absolutely simple in respect to other systems (Cui et al., 2016). Thus, this system could simply identify every detail related to the business operation from the transactions that are occurring. For the simple transaction process, the work pressure of all the staffs and employees are reduced. In the earlier days, these employees had to manage as well as track each and everything manually. Now, with the incorporation of point of sale or POS system, all the transactions and operations are done automatically. Furthermore, the point of sale systemhasthecoreadvantageofacknowledgementofalltheproducts,whichare advantageous for the organization of Four Seasons Greenhouse and Nursery. Thus, they would enjoy huge profit. The process of decision making will also be easier with POS system and thus cost effectiveness will be provided (Profeta, Balling & Roosen, 2012). The system of point of sale would also bring out more revenue within the business and hence this organization could have huge profit for completing all the business activities efficiently and effectively. 3. Benefits of a centralized database The centralized database could either be a simple database system or centralized computer. Within a specific company, the centralized database is eventually used to access information or data. All the users could usually access a centralized database by any particular computer network (Gomzin, 2014). All of these kinds of centralized databases are perfect for the smaller and medium sized companies, since they have limited amount of data. The several advantages of the centralized database are given below: i)Helps to Recover Data Preservation: The first advantage of a centralized database is that it helps in recovering data preservation. It could also be improved as well as enhanced
6 POS SYSTEMS with this database. This type of database comprise of a setup for fault tolerance for helping in the preservation of any confidential data. This can also occur if the hardware has failed. ii)Improving Data Physical Security: The second advantage of the centralized database is that it helps to improve the physical security of data (Rese, Schreiber & Baier, 2014). The physical access to the confidential data is thus restricted properly. iii)Providing Data Security: The third important advantage of this centralized database is that it helps to provide data security. The confidential information or data is secured with this database. iv)Cost Effectiveness: Another important benefit of the centralized database is the cost effectiveness. It is extremely cost effective and thus could be afforded by all. 4. POS System Facilitating Decision Making The process of decision making is much easier with the point of sale system or POS system. In the earlier days, the organization ofFour Seasons Greenhouse and Nursery had to order all the items by means of assuming all the requirements and then maintaining the track of everything manually. However, with the incorporation of the system of POS within the business, the entire procedure would be changed (Ko et al., 2012). The business process would get absolutely efficient as well as fast for undertaking all the critical decisions with this system. Several questions like what are to be brought or sold and how all the procedures to be executed are answered with point of sale system. Furthermore, all this information that is to be obtained from the above mentioned questions are absolutely advantageous to properly manage the entireorganization ofFour Seasons Greenhouse and Nursery. Hence, the process of decision making is extremely easier with this system.
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7 POS SYSTEMS 5. Recommendations of Telecommunication Options The organization ofFour Seasons Greenhouse and Nursery should strictly select the wide area network or WAN. This particular network is responsible for providing network in wide network. It is different from the local area network or LAN and metropolitan area network or MAN. LAN is responsible for providing network to local area or smaller areas. However, MAN or metropolitan area network is responsible for providing network to areas larger than LAN. Thus, theorganization ofFour Seasons Greenhouse and Nursery should choose WAN for their business network. This would help them in producing network to the entire organization properly. The wireless technologies are the most suitable option for theorganization ofFour Seasons Greenhouse and Nursery. This is mainly because it does not comprise of any type of complexity or complication due to wires. The proper involvement of any wire is significantly an extra cost and thus wireless technologies are the best. These are even faster than any other network as they provide high speed. The most important and significant example of this wireless technology is wireless fidelity or Wi-Fi. 6. Probable Risks in POS System with Mitigation Plans The three features are given below: i)Security: The most important risk or threat in network is security. When the network is not secured, there is always a higher chance that the hackers could easily hack their system for the purpose of data theft(Ståhlberg & Maila, 2012). This specific kind of risk could be easily mitigated with the help of any particular antivirus software for detecting or preventing the entrance of the hackers within the system. ii)Privacy: The malware attacks are considered significant risk for privacy. All these types of malware attacks are common and could be reduced with passwords. Each and every
8 POS SYSTEMS customer or employee of Four Seasons Greenhouse and Nursery must have a unique ID and password. iii)Confidentiality: Each staff of the Four Seasons Greenhouse and Nursery must not breach the data for not allowing anybody to complete these types of activities. Confidentiality could be maintained with firewalls. Conclusion Therefore, from the above discussion it can be concluded that the organization ofFour Seasons Greenhouse and Nursery has eventually utilized several manual registers for the purpose of tracking as well as maintaining their respective inventories.In spite of using these types of manual registers, this particular organization ofFour Seasons Greenhouse and Nursery is facing problems while managing their business and is thus suffering from losses within the business. This organization has undertaken a major decision to acquire the system of POS in their business. The above report has thus described about the advantages and the disadvantages of the point of sale system. Moreover, relevant recommendations are also provided in the report.
9 POS SYSTEMS References Chavali, P., Yang, P. & Nehorai, A., (2014). A distributed algorithm of appliance scheduling forhomeenergymanagementsystem.IEEETransactionsonSmartGrid,5(1), pp.282-290. Cui, B., Jiang, J., Huang, Q., Xu, Y., Gui, Y. & Zhang, W., (2016). POS: A high-level system to simplify real-time stream application development on storm.Data Science and Engineering,1(1), pp.41-50. Frisby, W., Moench, B., Recht, B., & Ristenpart, T. (2012, August). Security Analysis of Smartphone Point-of-Sale Systems. InWOOT(pp. 22-33). Gomzin, S. (2014).Hacking Point of Sale: Payment Application Secrets, Threats, and Solutions. John Wiley & Sons. Ko, S., Maciejewski, R., Jang, Y., & Ebert, D. S. (2012, June). Marketanalyzer: an interactive visual analytics system for analyzing competitive advantage using point of sale data. InComputerGraphicsForum(Vol.31,No.3pt3,pp.1245-1254).Blackwell Publishing Ltd. Nikolova, H. D., & Inman, J. J. (2015). Healthy choice: the effect of simplified point-of-sale nutritional information on consumer food choice behavior.Journal of Marketing Research,52(6), 817-835. Polasik, M., Górka, J., Wilczewski, G., Kunkowski, J., Przenajkowska, K., & Tetkowska, N. (2012, June). Time efficiency of Point-of-Sale payment methods: Empirical results for cash,cardsandmobilepayments.InInternationalConferenceonEnterprise Information Systems(pp. 306-320). Springer, Berlin, Heidelberg.
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10 POS SYSTEMS Profeta, A., Balling, R., & Roosen, J. (2012). The relevance of origin information at the point of sale.Food Quality and Preference,26(1), 1-11. Rese, A., Schreiber, S., & Baier, D. (2014). Technology acceptance modeling of augmented reality at the point of sale: Can surveys be replaced by an analysis of online reviews?.Journal of Retailing and Consumer Services,21(5), 869-876. Ståhlberg, M., & Maila, V. (2012).Shopper marketing: How to increase purchase decisions at the point of sale. Kogan Page Publishers.
11 POS SYSTEMS Bibliography Natek, S. & Zwilling, M., (2014). Student data mining solution–knowledge management systemrelatedtohighereducationinstitutions.Expertsystemswith applications,41(14), pp.6400-6407. Olivares, D.E., Lara, J.D., Cañizares, C.A. & Kazerani, M., (2015). Stochastic-predictive energy management system for isolated microgrids.IEEE Transactions on Smart Grid,6(6), pp.2681-2693.
12 POS SYSTEMS Appendices Appendix 1 POS System Apoint of sale systemencompasses the hardware, software, and support that manage that transaction, includingcredit card processing, and the post-transaction operations that lead to customer fulfilment, whether in a retail or restaurant setting. The functionality POS systems can provide is why they are replacingtraditional cash registers. A point of sale serves as the central point for customer data, sales reporting, and can even manage labor and inventory.Running a business on separate pieces of technology working independently is high-stress and inefficient. Point of sale systems connect every part of a business, to simply and efficiently improve operations. Appendix 2 Case Study Four Seasons Greenhouse and Nursery, is a nursery located in Colorado. This small nursery was like many other small businesses and garden centres. They used manual registers to track and maintain its inventory as well as determine which products were realizing the most profit. The profits from the nursery were either "negligible" or a loss. They did not have access to useful operational data to effectively manage their business. For example, they did not track or review the margins of individual products. However, they believed that they needed to do something different for their $1M business operation. Enter a new point-of-sale system (POS) in 2008. The system allowed the owners to track useful business data from the sales transactions immediately at the time of the sale; eliminating the need for tracking sales manually. The system processes and stores data from the sale while updating the inventory as
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13 POS SYSTEMS well as compilinga saleshistory. This eliminatesrelianceon manual entry of sales transactions and reduction of inventory units for the items sold. POS systems provide much more than a cash register.