Potential Impact of Smart Phone on Public Transport

Running head: POTENTIAL IMPACT OF SMART PHONE ON PUBLIC TRANSPORT
Potential impact of smart phone on public transport
Name of the Student
Name of the University
Author Note:

2POTENTIAL IMPACT OF SMART PHONE ON PUBLIC TRANSPORT
Table of Contents
1. Part one - Research......................................................................................................................3
2. Part two – Brainstorming.............................................................................................................4
2.1 The impact of technology in the transportation industry.......................................................4
2.2 Parallels to other industries....................................................................................................4
2.3 Other technologies which can be applied in the transportation industry...............................5
3. Part three – Regulation and Ethics...............................................................................................5
4. Part four – Disruption..................................................................................................................6
4.1 Impact of smartphones in fare management in public transport............................................7
5. Reference.....................................................................................................................................8

3POTENTIAL IMPACT OF SMART PHONE ON PUBLIC TRANSPORT
1. Part one - Research
The foremost determination of the paper is to determine the potential impact of smartphone
on the public transport.
Smartphones have an increasing impact on every industry it is being incorporated. The
consumers of each of the industries are using their mobile devices for business purposes. The
different business perspectives of the industries such as the public transport industry which
significantly impacted due to the potential and the advanced specifications of the smartphones.
The extensive development in the field of the digital revolution has resulted in the growth of
multi-purpose smartphones (Julsrud & Denstadli, 2017). The advanced online streaming
techniques are used by the consumers of the public transport industry to find out the exact
locations of the vehicles. Communication in this public transport industry is also very much
improved after the usage of the video calling specification and the instant text messaging options
of the smartphones. Capacitive screens with multi-touch gestures and the global payment
gateways such as PayPal are increasingly being used by the consumers of this industry.
Public transportation is hugely beneficial for our society as it helps the consumers to
travel from one location to another for different kinds of purposes (Rayle et al., 2016). Mobility
across the city is maintained with the help of the public transport system, it can be said that the
efficiency of the public transport is significantly benefitted with the help of many new
technologies which are incorporated into this industry such as the smartphones. There are many
means of public transport which are available to the public such as the regional taxi, light rail,
bus and underground metro (Cats & Gkioulou, 2017). All these public transports apply
smartphones for improving the existing business process. Customer engagement is done with the