Lessons Learnt in Quality Management and Requirements Management

PPMP20008
2019 TERM 1 ASS_3
LESSONS LEARNT
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Student Number Insert student number
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1. INTRODUCTION
Reflective practice is the process in which the reflection on the positive and negative aspects in a
course is done by analysing the activities done in the past (Finlayson, 2015). It plays a significant
role for graduates and all the learners as it provides a chance to understand the strengths,
weaknesses, and opportunities. The areas that can be improved are identified in the process.
The two lessons that are discussed in the report are in the areas of quality management and
requirements management under project management. These are selected as both these areas are
significant under the domain of project management. Also, the lessons provided the ability to
manage these areas in a better manner in the future for overall project success.
2 LESSONS LEARNT: FRAMEWORK
2.1 How I planned to gather and document lessons learnt
When...
I planned to identify and
collect lessons learnt
Who...
I planned to involve in the
process of gathering lessons
How...
I planned to document lessons
From the project initiation
phase
Group members and mentors
Using the standard templates
and tables
2.2 What actually happened?
When... Who... How...
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I identified and collected
lessons learnt
I involved in the process of
gathering lessons
I documented lessons
In the project initiation phase
Group members and mentors
Using the standard templates
and tables
3. LESSONS
3.1 Lesson 1
1. Situation 2. The situation made me
feel...
3. What I learnt from
reflecting on the situation
Quality risks emerged in the
project as the quality
management guidelines were
not correctly defined. There
were no standards in place to
determine the handling and
management of the project
quality.
Confused and incapable as I
thought that I was not able to
handle the project
components adequately. I was
confused as I did not have
any guidelines to follow for
the management of the
project quality
It is necessary that quality
management is included as one
of the core project management
areas. There shall be a quality
management plan in place to
provide the information on
project handling and overall
improvement.
3.1.1 IMPROVEMENT STRATEGY 1
(a) (b) (c) (d) (e)
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