Lessons Learnt Assignment

This assignment is a reflection on lessons learned from a project management course. Students are asked to analyze situations, identify lessons, and develop improvement strategies for future projects.

TERM 2 ASS_3
LESSONS LEARNT
Student Number Insert student number
Campus: Insert campus or distance
Tutor: Insert tutor name
Tutorial number: Insert the tutorial number

Notes to the Author
[This document is a template. It has been tailored to suit the assessment. All fields within the template should
be completed as per the project scenario provided.
 Blue italicized text provides an explanation of what should be included for each section. Remove all
blue text prior to submission. If there are two or more options for you to decide between, revert
the option you are keeping to black and remove the other.

1. INTRODUCTION
Lessons learned is considered a process by which project supports or learning. The process take into
consideration about how issues and setbacks were encountered and how they were overcome (Turner,
2014). Many lessons can be learned through PPMP20008 project and processes over time. I have
complete my projects and then I identified that there were certain things that went well and some did
not. Collecting lessons learned is considered as an ongoing effort throughout the project. Moreover, it
is crucial that collecting the original lessons learned information should be gathered by making use of
constant processes and forms.
This study will cover reflection of participation in projects, lessons learnt from mistakes and courses
of actions that can help for future improvements. From the things which did not went good,
improvements can be made and we should learn from our failures. In this report I will demonstrate
regarding how I planned to gather lessons learnt, people I involved, and how documentation was
done. Apart from this I will show my learning based on situation occurred. Lastly, I will present
improvement strategies will be implemented by me.
2A. LESSONS LEARNT: FRAMEWORK
2.1 How I planned to gather and document lessons learnt
Complete the table below.
When I planned to identify
and collect lessons learnt
Who I planned to involve in
the process of gathering
lessons
How I planned to document
lessons
I have planned to identify &
gather lessons learnt after
completion of my
PPMP20008 project.
However, it is not essential to
wait until the project ends as
they can be identified at any
time during the project. But I
preferred to identify and
collect it because I have
defined lessons learned
process only after the project
was completed. Moreover, I
have planned the two
activities for identifying
lessons:
 Prepare lesson learned
session.
 And, then conduct it.
I planned to involve project
managers, leaders, team
members in collecting
lessons, for evaluating there
reports and make decisions on
how to make use of gained
knowledge.
After it has been planned to
identify & involvement of
people in lessons learnt, I
have planned to report the
project to stakeholders.

2B. LESSONS LEARNT: FRAMEWORK (CON’T)
2.2 What actually happened?
When I compare how I had planned to gather and document lessons learnt versus what
actually happened? Complete the table below.
When I identified and
collected lessons learnt
Who I involved in the
process of gathering
lessons
How I documented lessons
On comparing how I planned
to gather I learned that it will
be much better to collect
lessons on daily basis during
my project. I identified
lessons leaned reviewed them
before beginning of a new
project. I know if I had waited
until the end of the project I
would have missed some
important lessons.
Collection of lessons can be
done from as many sources as
I am willing to seek. As most
of the project managers know
that how much it is essential
to gather lessons learned
because it is good for their
team.
I have finally involved project
managers, leaders, team
members as planned in
collecting lessons, for
evaluating there reports and
make decisions on how to
make use of gained
knowledge. It has been
determined that, involving
members and project mangers
during lessons learned
process, reduces the repetition
of similar mistakes (Kerzner
& Kerzner, 2017). Further, I
decided that session should be
organised at different time
period based on the
complications of the project.
After identification and
involvement of people is done
in the process of lessons
learned, documents were
being prepared and then I
have reported it to the project
stakeholders. The detailed
lessons learned documents
involved the information
gathered during session and
any extra input from members
who were unable to attend.
The reports were then
distributed to all participants
and I have provided them time
to response to the quality of
report.
In the report – there was a
summary of leadership, an
overview of the lessons
learned, summary of strengths
and weaknesses of projects,
what went wrong and
recommendations.
The next step performed by us
was to analyse & organise the
lessons for application of
results.
3.1 LESSON 1
NOTE: This is about reflection and reflective practice – not about the topics you have
learnt. To receive full marks you need to have demonstrated ‘deep reflection about the
learning process.
1. Situation – (Describe a situation that happened within PPMP20008)
2. The situation made me feel… (Describe your feelings when the situation occurred -
were you frustrated, angry, confused, happy, relieved etc. What impact did this have for
you or others?)

3. What I learnt from reflecting on the situation – (Make sure this is written as a lesson)
Complete the table below
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
I had identified an
insufficient flow of
information among project
team was seen while
reviewing the project
process. However, I selected
the best team for my project
but most of the time I have
seen improper
communication which was
the biggest challenge faced
by me.
As a team is consists of many
members and each have a
different view point
(Todorović & et.al. 2015). We
all were working together on
a single project, there were
disagreements, differences
and lack of communication
which had a negative impact
on my our project. I was very
stressed, angry and also
confused regarding this issue
as I didn’t know how to
handle them all. I felt that I
was unable to manage them
From reflecting on the
situation I have learned that, a
project is only successful
when there are great
communicators are available
in the team. A team is
considered to deliver unique
benefits together. To do
successful management of
project, sufficient flow of
information among team,
being in touch with each other
and facing challenges of
project together is essential to
present the best outcome.
3.2 LESSON 1: IMPROVEMENT STRATEGY
1. The specific improvement strategy is…
2. I would know the strategy was working as I could measure…
3. This strategy is achievable for me because…
4. This strategy is relevant to lesson 1 as it will (address/minimise/leverage)…
5. I will implement this strategy by (add date/timeframe).
Complete the table below
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
The specific
improvement
strategy is
conducting a
diagnosis and
knowing my
team members.
This will help
me to know that
what is going
wrong in my
Measurement of
strategy can be
done by
reviewing their
performances, as
proper flow of
information will
reflect upon their
workings (Ekrot,
Kock &
Gemünden,
This strategy is
achievable for me
because for
making them
good
communicators it
is first necessary
for me to
personally
interact with
them, know their
I will implement
this strategy
during whole
process of project.
As there effective
contribution is
necessary during
the entire project.
After completion
of the project, I
will implement this

team. Observing
them during
work and
organising
personal
interviews to
know their
problems. I will
further,
motivated them
to communicate
openly with
each other as it
is essential for
successful
project process.
2016). To know
whether it worked
or not I will
supervise their
progress on daily
basis. As
collecting lessons
learned is a
complex project,
hence, I want all
of my team
members to
interact with each
other to discuss
project details.
issues regarding
what they feel
while
communicating
with other, etc.
Therefore, it is
necessary for me
to make them feel
comfortable first
with me then with
other team
members.
on monthly basis.
4.1 LESSON 2
NOTE: This is about reflection and reflective practice – not about the topics you have
learnt. To receive full marks you need to have demonstrated ‘deep reflection about the
learning process.
1. Situation – (Describe a situation that happened within PPMP20008)
2. The situation made me feel… (Describe your feelings when the situation occurred -
were you frustrated, angry, confused, happy, relieved etc. What impact did this have for
you or others?)
3. What I learnt from reflecting on the situation – (Make sure this is written as a lesson)
Complete the table below
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Lack of knowledge
regarding indigenous people
and culture created lack of
knowledge and sources
creates many issues and
hurdles during the whole
process. I do not run some
process further due to having
enough resources or
information to present final
outcomes. Lack of
information might be created
issues that affect the overall
project outcomes. Lack of
knowledge cannot meet the
project needs and goals. On
the other hand, in order to
overcome from the situation.
I took help from internet,
This situation made me feel
down and depress towards
my objectives and goals. That
affect the overall term
members potentials and
capability levels towards the
low performing goals. This
situation make me low and
depressing which affect my
output performance goals. At
the time when I failed to
collect enough information
that made me unhappy and
unsatisfied. This affect the all
other team members due to
which they cannot achieved
their last final performance.
On the basis of overall
situation helped me to learn
how to collect necessary or
relevant data information for
completing the whole project
goals. I learned new searching
skill and get over from fear.
This would help to get over
from the challenging thoughts
that affect the overall system
goals.

books and journals to collect
necessary information.
4.2 LESSON 2: IMPROVEMENT STRATEGY
1. The specific improvement strategy is…
2. I would know the strategy was working as I could measure…
3. This strategy is achievable for me because…
4. This strategy is relevant to lesson 2 as it will (address/minimise/leverage)…
5. I will implement this strategy by (add date/timeframe).
Complete the table below
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
In order to
collect the
enough
information for
the project
completion.
Individual needs
to pitch the
target for which
they looking for.
Always collect
sources or
knowledge of
new tools
through which
collects the new
knowledge
regarding the
project topic.
Another strategy
to get enough
knowledge for
indigenous
people is that to
make all team
members
understand
clearly about the
exact
Strategy would be
measured if
project manager
can see the all
task
accomplished.
Another by
reviewing the
team
performances of
all the individuals
in the project. I
measured the
performances of
all individuals on
regular basis and
guide them
accordingly.
Another process
of measuring is
project work must
be completed on a
set target date.
This strategy
achievable for me
to improvise my
learning or
searching skills.
This would help
me for my next
project. Selected
strategy assists to
recognise my
interpersonal
strength which
gives me more
satisfaction
towards the best
sources. By
applying different
searching skills
on project. Helps
me to improved
the quality of
project as well.
Through my this
effort might give
relaxation to my
team members to
knowing more
about indigenous
This technique
helps to get more
knowledge or
information
regarding
indigenous
peoples method.
Overall, process
or method would
help me to make
the proper
selection method
of resources.
This strategy
minimises the
lack of resources.
This would help
to control the
leading
resourceful idea
growth.
I will use this
strategy further
in the project
process that
helps to collect
more information
regarding topic
goals. That helps
recollect the
more information
process in order
to meet the
project outputs
and goals.
Besides, I
implement this
strategy on
monthly basis in
order to give the
better leading
performance.

requirement.
Besides, have
patience to put
extra efforts to
meet the goals.
peoples.
5.1 LESSON 3
NOTE: This is about reflection and reflective practice – not about the topics you have
learnt. To receive full marks you need to have demonstrated ‘deep reflection about the
learning process.
1. Situation – (Describe a situation that happened within PPMP20008)
2. The situation made me feel… (Describe your feelings when the situation occurred -
were you frustrated, angry, confused, happy, relieved etc. What impact did this have for
you or others?)
3. What I learnt from reflecting on the situation – (Make sure this is written as a lesson)
Complete the table below

1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
When I completed the
reports, I realised that I had
taken improper information
which was not relevant to
the project topic. I did not
understand the question
properly and this made part
of PPMP20008 incorrect. I
did not cross check
questions that had to be
attempted were not achieved
in a systematic manner.
There was no correct
guidelines given and I
answered questions through
my own perspective, which
turned out to be incorrect.
This was not clearly
communicated with my
team and they did not ask
for clarifications. It is
important to thoroughly
analyse tasks, so that proper
communication is ensured
and there would be no
errors. Once an answer had
been attained, it was not
further discussed or
analysed. There was no
accuracy and precision
while reading the questions
and procedures.
This situation of answering
questions in an incorrect
manner made me feel
frustrated and confused. At
first, I was unable to address
the situation because I felt
that I had attempted the task
correctly. It was only after my
senior called me and clarified
my mistakes, that I realised
what I did wrong. It was a
shame for me to have to be
called by seniors. It made me
question my capabilities as a
leader. I did not know that I
would commit such silly
mistakes. I apologised for the
errors that I made and
ensured that it would not be
repeated again.
My actions were improper
and I should have not worked
in a hurry. This made me feel
stupid as I was more focused
on getting the work done
quickly, but without any
effectiveness.
When I realised the error of
incorrect information that I
had written, it made me learn
from my reflection of the
situation. This made me
understand that things have to
be done in a systematic
manner and there has to be
proper analysis of every
information that is provided.
This also made me learn that I
should be flexible with my
team members as it will allow
me to listen to their opinions
and ideas, which can enable
everyone in finding out any
mistakes that may have been
committed. It is important to
let every member have a say,
as I might not always be right.
5.2 LESSON 3: IMPROVEMENT STRATEGY
1. The specific improvement strategy is…
2. I would know the strategy was working as I could measure…
3. This strategy is achievable for me because…
4. This strategy is relevant to lesson 3 as it will (address/minimise/leverage)…
5. I will implement this strategy by (add date/timeframe).
Complete the table below
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
5. When the
strategy will be
implemented

lesson
I will implement
the strategy of
ensuring that
there is
complete
analysis of
questions under
each task. This
will help in
critically
understanding
the situation and
addressing
questions in the
right manner.
There will be
less chances of
error.
I will also
exercise
flexibility while
assigning tasks
so that my team-
mates can cross
question as well
as provide
everyone with
ideas and
opinions. This
will help in
finding out
errors so that it
can be fixed in
time.
Finally, I will
create an
effective
communication
system , so that
there is clarity in
information that
is being
transferred.
I will measure
these strategies by
continuously
monitoring each
task that has been
appointed. This
will help me in
determining if
these strategies
are effective or
not. I will
increase my
knowledge and
skills which will
ensure that I will
be able to
exercise
flexibility with
my team
members.
The strategies
that have been
opted are
achievable as
they are easy to
implement and
monitor
(Salehipour &
et.al. 2015).
There are many
theories that
support them as
well. They have
been created for
the purpose of
management of
various situations
and this can
prove to be
effective if proper
utilisation is
done.
These strategies
are relevant to
this lesson of
incorrect
information as
they are methods
that can help in
reducing chances
of errors and
mistakes. It will
ensure that there
is clarity,
effectiveness and
flexibility while
performing tasks,
which will lead to
gathering of
correct data for
projects, while
increasing
communication
skills of team
members.
I will be
implementing
these strategies
when there are
new and similar
projects that I
will have to
handle. They
will help me in
rectifying my
mistakes, so that
I get a sense of
satisfaction with
my ability to
work. It will
help in reducing
the chances of
future errors and
there will be no
incorrect
information in
tasks that I will
handle.

6. CONCLUSION
This study on reflection of participation in projects can conclude that there are situations that
may arise while being involved in projects, which helps in identifying mistakes as well as learning
from it. Errors such as lack of knowledge and skills, incorrect information, improper flow of
information and errors in design can cause a person to feel frustrated and angry about mistakes that
they have made. This study has inferred that there are many strategies that can be implemented so
that improvements can be made for future projects.
7. REFERENCES
Books and Journals
Ekrot, B., Kock, A., & Gemünden, H. G. (2016). Retaining project management competence—
Antecedents and consequences. International Journal of Project Management. 34(2). 145-
157.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Salehipour, A. & et.al. (2015). Lessons learned from applying the individuals control charts to
monitoring autocorrelated project performance data. Journal of Construction Engineering
and Management. 142(5). 04015105.
Todorović, M. L. & et.al. (2015). Project success analysis framework: A knowledge-based
approach in project management. International Journal of Project Management. 33(4). 772-
783..
Turner, J. R. (2014). Handbook of project-based management(Vol. 92). New York, NY: McGraw-
hill.