Project Management: Stakeholder Interests & Negotiation

This PPMP20011 course portfolio focuses on managing stakeholders' commercial and political interests in project management. Students analyze various perspectives on negotiation, conflict management, and stakeholder engagement across diverse projects. They delve into concepts like the NCTP framework, organizational learning processes, and beyond the iron triangle approach. The assignment encourages critical thinking about the influence of stakeholder motives and expectations on project outcomes.

(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 4
Weekly Portfolio Learning Table
Description of
topics including
reading samples
Learning outcomes
of the course
Learnings from your experience, this and prior course reading,
assignments
Supporting
documentation
including your
prior learning
Week 4 Topic:
Managing
Stakeholders'
Commercial
Interests vs.
Stakeholders'
Political Interests.
Collaborative
Project
Procurement
Arrangements
(2015) by Derek H.
T. Walker and
Beverly M. Lloyd
Walker;
3. Differentiate
methods of project
negotiation, conflict
management, and
stakeholder
engagement across
projects consisting
of differing
technology
standards and asset
lifecycles.
The objective of this week’s topic is to make sure you have an
appreciation of the Role of the Project Manager in Commercial
Negotiation.
Try to ask yourself the questions that were in the slides in this
week’s lecture: -
1. What is the range of Stakeholders’ Commercial Interests,
i.e. is there a Taxonomy?
2. What is the range of Stakeholders’ Political Interests, i.e. is
there a Taxonomy?
3. How can you compare and contrast Commercial and
Political factors?
4. What are the theories and research behind Commercial and
Political interests and factors?
Walker & Walker (2015) discuss a number of aspects of Project
Characteristics what are your thoughts regarding:
5. Is it appropriate to think of procurement negotiation on the
basis of Novelty, Complexity, Pace and Technology?
6. What new ideas can be gained from the NCTP concept for
ideas and practice around Commercial Negotiation?
7. Does the Four-quadrant perspective make sense to you?
8. What new ideas can be gained from the Four-quadrant
perspective concept for ideas and practice around
Commercial Negotiation?
PPMP20011 Course
Profile
PPMP20011 Moodle
Web site
Have you any
insights you can add
from other units you
have studies or
readings you’ve
made?
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 4
Description of
topics including
reading samples
Learning outcomes
of the course
Learnings from your experience, this and prior course reading,
assignments
Supporting
documentation
including your
prior learning
9. Does the Organizational Learning Process perspective make
sense to you?
10. What new ideas can be gained from the Organizational
Learning Process perspective concept for ideas and practice
around Commercial Negotiation?
11. Does the Identity Process perspective make sense to you?
12. What new ideas can be gained from the Identity perspective
concept for ideas and practice around Commercial
Negotiation?
13. Does the Complex Product-Services perspective make sense
to you?
14. What new ideas can be gained from the Complex Product-
Services perspective concept for ideas and practice around
Commercial Negotiation?
Walker & Walker (2015) then in Chapter 2 discuss a number of
aspects of Project Life-Cycle Theory and Project Procurement
Forms what are your thoughts regarding:
15. Does the Project Life Cycle perspective make sense to you?
16. What new ideas can be gained from the Project Life Cycle
perspective concept for ideas and practice around
Commercial Negotiation?
17. Does the Forms of Project Procurement perspective make
sense to you?
18. What new ideas can be gained from the Forms of Project
Procurement perspective concept for ideas and practice
around Commercial Negotiation?
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 4
Description of
topics including
reading samples
Learning outcomes
of the course
Learnings from your experience, this and prior course reading,
assignments
Supporting
documentation
including your
prior learning
Finally Walker & Walker (2015) look beyond the “Iron Triangle”,
and so what are your thoughts regarding:
19. Does the Beyond the Iron Triangle perspective make sense
to you?
20. What new ideas can be gained from the Beyond the Iron
Triangle perspective concept for ideas and practice around
Commercial Negotiation?
In conclusion to this week:
21. Do the ideas in Chapter 2 help in structuring your thoughts
around Commercial Project Negotiation?
22. How does this week’s topic relate to the previous weeks
topics?
23. How relevant are the thoughts of Alfredson & Cungu from
the Food and Agriculture Organization of the United
Nations in the context of this chapter? Or are we looking at
completely different ideas?
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
4. Explain and
apply methods of
identifying and
reconciling
inconsistent and
conflicting
objectives and
drivers that develop,
maintain, mange
relationships and
communication with
The success of any project depends on the management of
stakeholders’ expectations. Based on the successive project surveys,
the significance of stakeholder management remains integral. The
plethora of literature has helped in identifying and engaging
stakeholders throughout project work (Walker and Lloyd-Walker
2015). Managing stakeholder interests effectively influences the
Have you any
insights you can add
from other units you
have studies or
readings you’ve
made?
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 4
Description of
topics including
reading samples
Learning outcomes
of the course
Learnings from your experience, this and prior course reading,
assignments
Supporting
documentation
including your
prior learning
key stakeholders. outcomes. Unfortunately, the available studies indicate that
stakeholder management is insignificant in complex projects where
multiple stakeholders are evident (Kerzner 2013). Some
stakeholders rarely voice their expectations because of nature of
such projects. Stakeholders opt for the political correctness culture
in the organization thus conceals their motives.
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
5. Explain the
consequences of
project delays,
disruptions, and
changes to planned
activities and the
methods for claims
variations,
liquidated damages,
contract
entitlements, and
arbitration.
In cases where the stakeholders come from diverse backgrounds
and nationalities, the possibility of impending project’s progress is
inevitable. In such situations, the project managers rarely use
stakeholder influence matrices, stakeholder maps, and registers.
However, the project managers use the project tools during the
scoping phase thus compelling the team to collaborate with
stakeholders reactively (Walker and Lloyd-Walker 2015). The
project team should use different projects to avoid disputes with
Have you any
insights you can add
from other units you
have studies or
readings you’ve
made?
4 of 7

(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 4
Description of
topics including
reading samples
Learning outcomes
of the course
Learnings from your experience, this and prior course reading,
assignments
Supporting
documentation
including your
prior learning
stakeholders. This involves differentiating between the
stakeholders’ expectations and motives. The motivation and
expectations of stakeholders are distinct. For instance, stakeholders
would conceal motivations thus making it knotty to manage (PMI
2013). This implies that conflict of interests would influence the
stakeholders’ decisions leading to irrational outcomes. Given the
significance of project management, the project team should never
ignore the challenges regarding influence and power.
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
6. Evaluate project
management tools
that help avoid or
provide conflict
resolution via
negotiated
solutions.
Collaborative project procurement arrangements ensure the
stakeholders work together to achieve the project goals. With power
imbalance, the management team should handle the situation with
sobriety. The team needs to treat stakeholders differently based on
the situation. For instance, the powerful stakeholders can be granted
full attention and ignore the minority stakeholders. This will
Have you any
insights you can add
from other units you
have studies or
readings you’ve
made?
5 of 7

(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 4
Description of
topics including
reading samples
Learning outcomes
of the course
Learnings from your experience, this and prior course reading,
assignments
Supporting
documentation
including your
prior learning
guarantee project success. Indisputably, the project team can use
any style to manage political and commercial interests of
stakeholders.
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 4
Bibliography
Kerzner, H, 2013, Project Management: A Systems Approach to Planning, Scheduling, and Control, 11, John Wiley & Sons, Hoboken, USA.
PMI, 2013, A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5, Project Management Institute, USA.
Walker, D HT., and Lloyd-Walker, 2015, B M. Collaborative Project Procurement Arrangements. Project Mnagement Institute, Inc., Newton
Square, Pennsylvania.
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