PPMP20011 Project claims and damages report

PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
PPMP20011 Project Claims and
Damages Report
1 PROGRAM INFORMATION
Program Name: Queensland Health Payroll Program
Date: Date of the current Projects Negotiation and Conflict Report
Project Ownership: Area responsible for the project
Prepared by: Name and project position
Distribution List: List of those receiving the report
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
2 PROJECT 1: FORWARD STRATEGY FOR PAYROLL SYSTEM
The preferred form of procurement as an outcome from the negotiation process for Project 1 proposed
in the PPMP20011 Projects Negotiation and Conflict Report was...
The subthemes and KSAE’s that will best mitigate and reduce project claims and damages are itemized
in the following tables.
2.1 Platform Foundation (p. 117-118)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
1. Motivation and
Context
Technical KSAE: Technical knwledge about software and IT issues are
highly essential in negotiating projects of this nature in order to
effectively manage risks. Project 1 needs high level and practical
technical skills in order to know what to ask during the negotiations
Project Management KSAE: One needs to have technical skills inn
project mangement in order to effectively plan, manage risks, make the
right decisions at te righ time, manage stakholders, budget effectively,
and control quality and scope in order to meet the software project
objectives and deliverables: further, one will be working with teas in
which technical as well as soft project management skills are essential
considering the nature of the project
Business Solution KSAE: Having medium to high KSAE in business
solutions are essential in dealing with this project to justify its benefits
and to help manage political concerns
Relational KSAE: Working wth teams is about relations; relational
KSAE’s are essential in handling the project because it will help with
deveoping interpersonal rlationships and deal with the politics inherent in
suc a project; relational KSAE’s are alo useful in enhancing effectiv
leadership, negotiation, conflict resolution, and reaching consensus on
issues
2. Joint Governance
structure
Technical KSAE: Medium to high level technical KSAE necessary in
order to understand the roles and responsibilities of each party in the
project; soft skills ar not very important in this aspect but knowledge of
how the governance structure works are essential
Project Management KSAE: High level Pm KSAE needed in order to
undrstand how to deal with stakeholders in terms of communication,
know the impact and influence of all stakeholders,: knowledge of
dependencies and tasks, the schedule, and project scope management are
essentila, as are skills needed to manage and deal with teams, manage
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PROJECT CLAIMS AND DAMAGES REPORT
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risks, and ensure full recovery of project plan whenver progress is anot
achieved according to project plan
Business Solution KSAE: High level business KSAE required in such a
project in ordert to better understand the needs of the user (business
needs) and for effective decision making and dfining the scope of the IT
project. Tacit knowledge of business apects is needed, along with explicit
political skills in the business perspectives of such a project
Relational KSAE: High relational KSAE needed in order to know how to
interact and build the necessary relationships that ensure the project is
undertaken on the basis of ethics, understanding of responsibilities and
roles, trust, leadership, and to fster innovation. Maintaining ggod
relations will ensure openness and commitment by stakeholders
3. Integrated Risk
Mitigation Strategy
Technical KSAE: High technial KSA necessary to know the entire risk
management process. Technical skills critical in knowing risks, their
impacts and probabailitis, as well as the effects of the risk should it occur;
with this knowedge, effective mitigation measures can be developed as
well as contingency measurs to reduce or effectively manag the risk
profile
Project Management KSAE: High PM KSAE essential in knowing how
risks impact project execution and the importance of effective risk
management strategies. The right PM skills will ensure high vision and
know how to work with teams in making the best decisions in lieu or
risks and risk management
Business Solution KSAE: High level KSAE needed to understand how
the mitgation strategies will help in achieving the businesss requirements
of the project in such a large scale ICT project; it will helpensure the
business requirements for the system are met
Relational KSAE: High level relational KSAE necessary to work
seamlessly and effectively with teams to ensure one is able to retain
stable emotional balance when daling with teams to develop and
implement mitigation strateges against risks
4. Joint
Communication
Strategy
Technical KSAE: Medium level technical KSAE needed to understand
the most effectve communicatio channels to use and how to formulate
communication for managing risks, communicating change, or state a
position
Project Management KSAE: High level Pm KSAE required in order to
understand the need for communication, how to communicate, and with
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whom to communicate in such an ICT project and to define special
project management features gven the scale of the project. Skills needed
throughout the project life cycle
Business Solution KSAE: Medium to high level business solution KSAE
are adequate in dealing with the communication issues of the project in
relation to business solutions; skill needed to effectovely communicate
business needs of client
Relational KSAE: High level KSAE needed in ord to communicate
effectively; communcation must be effective to achiee the desired
outcome. Mainating cordial relations with all stakeholders based on trust,
unity of purpose, and leadership is essential in ensuring the project
objectives are communicated effectively
5. Co-location
Strategy
Technical KSAE: Mediu to high technical skills needed to know what
resources are necessary for the project and ensure issues can be quickly
discussed and acted upon; the skills are needed to enhance productivity
Project Management KSAE: High level PM KSAE essential to ensure
seamless cooperation and collaboration among team members and to
enhance team productivity and create a unity of purpose in delivering the
ICT project; it will nsure resources are efficiently managed and costs
reduced, while time is not wasted tryng to get teams together
Business Solution KSAE: Medium level required in terms of tacit
business skills, political skills, and how to manag rsource to enhance the
attainment of th business requirements of the project
Relational KSAE: High level relational KSAE necessary to manage
complexity and motivate and lad teams to ensure maximized use of
rsources, and reduced wastages. Getting people to rspond quickly to
issues, such as holding quik meetings requires effective interpersonal and
relational skills when trying to maxmize resourc use efficiency
2.2 Behavioural Factors (p. 119-120)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
6. Authentic
Leadership
Technical KSAE: Medium to high level KSAE needed in order to
understand th various typs of leadrship skills and styles and how to use
them in given situations
Project Management KSAE: High level PM KSAE needed to integrate
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technical skills and leadership skills; effective and authentic leadership
crucila for the success of projects, especially complex ones like the QLD
health payroll IT project
Business Solution KSAE: High KSAE necessary to ensure the business
requirements are given priority; leaders must make decisions that ensure
business perspectives remain the top priotity and must shou authentic
leadership KSAE to inspire people towards attaining the ICT project
business objectives
Relational KSAE: High KSAE required because leadership is about
building relationships and inspiring and motivating peope to act in a
certain way. High level KSAE will ensure the teams and people trust and
respect the leader, key attributes for leaders to be effective
7. Trust-Control
Balance
Technical KSAE: High level KSAE essential to know what constitutes
control and what constitutes balance and how much of each to use
depending on the situation at hand; these are essential in nsuring balance
is maintained and to know whn rebalancing is needed when one aspect
overrides the other in respect to the situation
Project Management KSAE: Very high level PM KSAE essential in
ensuring understanding of the process perspective in relation to effective
management of the project; project management requires retention of
control in certain aspects and earning trust in order to be an effective
leader and project advocate; balancing te two perspectives is crucial to
successful ICT projet planning and execution
Business Solution KSAE: Low to medum KSAE needed to ensure
stakeholders are able to meet business rquirements for the project
Relational KSAE: High level KSAE required in developing relations
especially to earn the trust of teams and creat openness and trust while
ensuring stakholders have trust when an entity exercises control over a
situation. The effectiveness of the two perspectives require high level
balancing
8. Commitment to be
Innovative
Technical KSAE: High level KSAE necessary to understand the problem
being solved and what kinds of innovative ideas will nsure the
objectivesa are met
Project Management KSAE: High level PM KSAE needed to understand
the dependencies of tasks in the project: effective project management is
about innovativness in dealing with inevitable issues while undertaking
projects, such as scope change, conflict, and meeting th ICT project
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PROJECT CLAIMS AND DAMAGES REPORT
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objectives
Business Solution KSAE: High level KSAE needed to understand the
business requirements and to know the types of innovations are necessary
to tackle problems relatd to the business perspectives of the ICT project
from the client’s point of view are not being achieved
Relational KSAE: High level KSAE necessary to get tams to work
together and build trust and confidnce in resolving ICT project issues and
challenges
9. Common best-for-
project Mindset
and Culture
Technical KSAE: medium level KSAE are adequate; tacit technical skills
necessary because this aspect of a project is more about soft people skills
Project Management KSAE: Medum to high level PM KSAE ncessary to
get teams to adopt a project orinted mindset when dealing with the
cjallenges of undertaking such a large scale ICT project
Business Solution KSAE: High level KSAE needed, with the right tacit,
explicit, and political skills to create a mindset that will ensure the
business objectives of the project are met
Relational KSAE: High level KSAE essential in getting teams and
takeholders to have a common purpose in committing to achieving the
project objectives and take positions that are benefcial to achieving the
goals of the project.
10. No-blame Culture Technical KSAE: Low to medium KSAE required when it comes to
mitigate and manage risks
Project Management KSAE: High level KSAE required with regard to
project planning, especially for managing risks so that the project dos not
fail and all objectives are met within stated constraints
Business Solution KSAE: Low level KSAE required; although a working
knowedge necessary to ensure the attainment of the business
requirements of the project
Relational KSAE: High level KSAE needed to get teams to work
cohesively and ensure that rather than blame games, everybody seeks
solution to achieve common objectives. Leadership and communication
skills necessary
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