This document discusses the importance of trust in commercial negotiation, the framework of collaboration, co-learning, and social capital in commercial conflict resolution. It also evaluates project management tools that help avoid or provide conflict resolution via negotiated solutions. The document cites various references such as Kerzner H. 2013, Collaborative Project Procurement Arrangements (2015) by Derek H. T. Walker and Beverly M. Lloyd Walker, and PMI. 2013a.