This document provides an introduction to digital marketing and social media marketing. It explains the concepts of marketing, marketing mix, and communication mix. It also discusses the importance of digital marketing and social media marketing in contemporary businesses. The document includes examples of social media content and effective campaigns.
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Table of Contents INTRODUCTION...........................................................................................................................3 PART -1...........................................................................................................................................3 Explain Marketing........................................................................................................................3 Explain Marketing Mix and where the Communication Mix fits................................................3 Explain Digital Marketing...........................................................................................................4 Explain Social Media Marketing.................................................................................................4 Explain why digital marketing and social media marketing are all important to contemporary businesses.....................................................................................................................................5 PART -2...........................................................................................................................................6 Examples of social media contents..............................................................................................6 Effective campaigns.....................................................................................................................6 Effectiveness of social media content..........................................................................................7 CONCLUSION................................................................................................................................8 REFRENCES...................................................................................................................................9
INTRODUCTION Digital marketing refers to buying and selling products or services with the help of online apps and provide better services to customers (Buchanan and et.al., 2018). In report, marketing mix, digital marketing and social media marketing is discussed. Social media contents and campaigns is discussed, importance of marketing which will help in promotion of product. PART -1 Explain Marketing Marketing refers to the activities of company for promoting and branding of the products and services and through this company’s products and services are maintained. Marketing is the main component which helps in proper business of the company and through this, the buying and selling of services is maintained (Liu, 2017).Marketing is basic concept which directs marketers and the process of marketing is then followed by how company ensures effective promotion and branding of products. Thus, the marketing is main component which makes the process of company easy as buying and selling of products is seen in market effectively and efficiently. Marketing is essential element for every business because it helps in promotion of product and it is beneficial in growth if an organisation. When new product is made by a company then they should make good marketing strategies so that more customers are attracted and it will help in increasing sales of company. It plays a crucial role in promotion of product and provide necessary details to consumers and influence them to buy product. It is a strategy which is used by managers to attract consumers. Explain Marketing Mix and where the Communication Mix fits Marketing mix is set of actions and tactics which helps company to promotes and brand its product and services. There are 4P’s of marketing which are – Product –Product is defined as services which company renders to customers. Price –Price is referred as means for which the customers pay amount for products. Promotion –Promotion is process in which products and services of company are introduced in the market (Thabit and et.al., 2018). Place -Place is where company makes decision to expand market.
Communication mix fits in marketing mix through these four factors which helps the company in communicating and making connections in market effectively. Marketing mix plays an important role in achieving goals and objectives of company, it also helps in increasing profit of organisation. before making any product, manager should identify needs of customers and according to that product should be made so that more revenue can be generated. It is important to choose good marketing strategy so that more customers can be attracted. Communication is important because all the activities can be done in a systematic way only when there is proper interaction between employees and it will help in accomplishing targets. It is important to make plans so that better products can be made and wide area will be covered (Chaffey and Smith, 2017). Explain Digital Marketing Digital Marketing is defined as the basis of marketing which utilizes digital technologies and the online channels which help in promoting the products and services of the company and initiates the process in which the company utilizes the effective ways in which the products are being rendered and promoted for selling purpose (Bala and et.al., 2018).The digital marketing is a helpful tool which enables the customers to buy products from the online channels and this enables the process and the procedures of company which initiates in encouraging the marketing of the business through different channels for promotion effectively and efficiently on large scale. Digital marketing means to promote product with the help of latest technology such as, advertisement on Instagram, Facebook, and on other social networking sites. It is important to provide good quality products and it enhances different ways by which promotion can be done. Managers of an organisation make plans or strategies so that they can attract more customers and it will help in increasing sales of product. This will help in generating more profit. Digital marketing provide better ways by which marketing of products can be done and creates positive image in minds of consumers (Hanlon, 2018). Explain Social Media Marketing Social Media Marketing is the defined as the effective and significant use of social media platforms and websites to promote the services and products. And the e – marketing process is
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observed through when the products and the services are promoted and branded on the social media platforms for the purpose of selling and buying (Jacobson and et.al., 2020).The marketing of the products helps the company in making the effective business promotions through the channels which helps in making the products and services of the company reach the customers effectively and efficiently. Thus, social media marketing also helps in marketing channels to be effective. Nowadays, people are moreactiveon socialnetworkingsitesand theyare attractedby watchingdifferent advertisement. Consumers want new and innovative products; advertisement should be creative so that people can get attracted. Social media marketing is one of the best ways which can be used by companies to influence consumers and this will help in increasing sales of products. There are some social media tools such as, Twitter, Instagram and many others so that people can get relevant information about new product and positive image will be created in minds of customers. Explain why digital marketing and social media marketing are all important to contemporary businesses Digital marketing and social media marketing are important to contemporary businesses as they help in making the business work and processes effective enough with the providence and working of the digital marketing channels and through this the social media platform also initiate the working and the process of how the company is able to make the promotion and banding of the products and services effective enough so that they reach the customers at large scale (Ibrahim and et.al., 2018).Both the tools are helpful in making the profits in the contemporary businesses to generate the growth and developmental factors through significant means for businesses. Digital marketing and social media marketing are important for business because it helps in promotion of product and attract customers by new advertisements. It is essential that managers of an organisation should make plans or strategies to influence consumers and provide them better services, it will help in building good image in market. There are many ways to attract customers and competition is increasing day by day so managers should identify choice of consumers. Products should be made according to choose of people because it will be easy to attract people.
PART -2 Examples of social media contents There are many ways by which proper information can be provided to customers and influence them to buy product. Sometimes, it happens that consumer are not having proper details about products so that they can create positive image in minds of customers. This is a strategy which is used by companies to attract people and sales can be increased. Two examples of social media content is discussed below which will help in attracting consumers and better plans can be made (Ištvanić and et.al., 2017). Videos Nowadays, people are using social networking sites and this is the best way to attract them. managers of companies make plans or strategies to influence customers to buy product and increase sales. Short videos are made by managers when they are making any new product or if they want to identify needs of customers. Short videos will be made by organisation to make sure that whether people are liking product or not. It also helps in determining if any improvement is needed or changes have to be done in product so that it can satisfy needs of customers. So, videos are best examples of social media content which is used to attract customers and they will get proper information. Blogs or articles Blogs or articles are also example of social media content because it helps in providing all the details to consumers and they will not create negative image about any product without gathering relevant details about it. Blogs or articles are given in newspaper as well as on social networking sites so that more customers can be attracted and it will help in capturing wide area. This is useful in promotion of product and help in identifying needs of customers (Kannan, 2017). It is important to satisfy needs of customers, blogs or articles are the ways by which wide area can be covered. Effective campaigns When a company makes new product then for promotion they give advertisement in newspaper, social networking sites then customers get proper information about new product. Campaigns are being arranged by marketing manager so that they can tell customers about features and benefits of product. It is being used by an organisation to influence people to buy product. This is a way by which sales of company can be increased and more revenue will be
generated. The campaigns are organised by managers so that they can give details about product and it is easy way to communicate with people. In campaigns things are presented in attractive way and description of product is given which helps in attracting customers (Nikunen and et.al., 2017). The above picture is of digital campaign which was organised for increasing sale of burger. This is attractive and it will help in influencing customers easily, offers are given. When new product is being manufactured then managers make plans or strategies to promote product. In the above picture it is mentioned that coupons are provided to people so that more revenue can be generated. Advertisement is given by managers in newspaper, social networking sites to attract more customers and by giving offers or discounts to people. It is important to make effective plans or strategies to organise campaigns which must include all the relevant details about product and convince them to buy products (Olson and et.al., 2021). All the queries of customers must be solved and provide them best services so that positive image can be created in minds of customers. Effectiveness of social media content Social media content plays an important role in accomplishing goals and objectives of an organisation. There are many ways by which customers can be attracted and it will help in increasing sales of product. All the people are active on social sites and they are using it, so managers should make plans or strategies so that they can satisfy needs of customers and it is beneficial in growth of company. Social media content is effective because it helps in providing
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all information to consumers which is required and this will lead to increase in sales. When advertisement is given in newspaper or social networking sites then it will help in influencing people. It covers wide area of market and less investment is required, more customers can be attracted within short period of time. It is important to make plans in such a way so that more people get information about new product and this will lead to increase productivity of company (Saura and et.al., 2017). Social media enables an organisation to add value to stakeholders, helps in proper communication between employees, greater relevance and it will help in accomplishing goals and objectives. Social media helps in satisfying needs of customers because they can share their views or give some suggestions and they can also tell that what type of product. When videos are uploaded on social sites for promotion or to ensure that people will like it or not. Consumers can give suggestions and also share their views about product. This will help managers in making changes or improvements in products so that better products can be provided to customers and this will help in generating more revenue. When advertisement is given on social sites then they should make sure that content must be effective because when customer reads information then it must be attractive. After reading content they should understand about product and purpose of giving details must be fulfilled (Vieira and et.al., 2019). It is important that managers of a company should focus on how to provide relevant details to customers and it must be effective. CONCLUSION From the above discussion it can be concluded that, marketing is the key element of every business and it helps in attracting more people. Digital marketing and social media marketing have been discussed which includes different ways by which customers can be influenced and overall productivity of company can be increased. Importance of digital marketing and social media marketing has been described and how it helps company in increasing sales. Further, examples of social media content such as, videos and blogs or articles is discussed. Effective campaigns and social media content have been discussed.
REFRENCES Books and Journals Bala, M. and et.al., 2018. A critical review of digital marketing.M. Bala, D. Verma (2018). A Critical Review of Digital Marketing. International Journal of Management, IT & Engineering.8(10).pp.321-339. Buchanan, L., and et.al., 2018. The effects of digital marketing of unhealthy commodities on young people: a systematic review.Nutrients.10(2). p.148. Chaffey, D. and Smith, P. R., 2017.Digital marketing excellence: planning, optimizing and integrating online marketing. Taylor & Francis. Hanlon, A., 2018.Digital marketing: Strategic planning & integration. Sage. Ibrahim, S.S. and et.al., 2018. A Study on the Impact of Social Media Marketing Trends on Digital Marketing.Shanlax International Journal of Management, October.6.pp.120- 125. Ištvanić, M., and et.al., 2017. Digital Marketing in the business environment.International journal of electrical and computer engineering systems.8(2). pp.67-75. Jacobson, J. and et.al., 2020. Social media marketing: Who is watching the watchers?.Journal of Retailing and Consumer Services.53. Kannan, P. K., 2017. Digital marketing: A framework, review and research agenda.International Journal of Research in Marketing.34(1). pp.22-45. Liu, R., 2017. A reappraisal of marketing definition and theory.J. East. Eur. Cent. Asian Res.p.49. Nikunen, T., and et.al., 2017. Micro-Enterprise's Digital Marketing Tools for Building Customer Relationships.Management (18544223).12(2). Olson,E.M.,andet.al.,2021.Businessstrategyandthemanagementofdigital marketing.Business Horizons.64(2). pp.285-293. Saura, J. R., and et.al., 2017. Understanding the digital marketing environment with KPIs and web analytics.Future Internet.9(4). p.76. Thabit,T.andet.al.,2018.Theevaluationofmarketingmixelements:Acase study.International Journal of Social Sciences & Educational Studies.4(4). Vieira, V. A., and et.al., 2019. In pursuit of an effective B2B digital marketing strategy in an emerging market.Journal of the Academy of Marketing Science.47(6). pp.1085-1108.