Understanding Business Organisation: Premier Inn Hotel Chain Analysis
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This report analyses the organisational structure and business environment of Premier Inn Hotel Chain, including SWOT and PESTEL analysis. It also discusses the impact of COVID-19 pandemic on the hotel's performance.
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Understanding business organisation
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Organisational structure...................................................................................................................1 Analysis of business environment...................................................................................................2 CONCLUSION................................................................................................................................4 REFERENCES................................................................................................................................6
INTRODUCTION It is crucial for an organisation to understand different factors and elements of business in order to take appropriate decision for growth and development of business (Belas and et.al., 2019). Organisational structure will lead to have significant impact on functioning of business and affect its capability to attain desired goals(Möller, Nenonen and Storbacka, 2020). There are several factors of business environment that will lead to affect business and its performance. It is important that company is analysing internal and external factors of business environment with the motive of take right decision for increasing business activities. This report is based on Premier Inn hotel chain. This is a British company that is conducting its practices in hospitality industry. This organisation belongs to expert company Whitbread PLC and its has more than 800 hotels that is performing its practices in UK and different market area. This is a company is offering various kinds of products and services in order to meet with the demand of customers. Premier Inn hotel organisation is supporting their charity partners that is Great Ormond Street Hospitalchildren’scharity.IthasbeenanalysedthatCOVID19pandemicasaffected performance and functioning of this hotel in negative impact. This report includes information regarding organisational structure that will lead to affect functioning of business. in this report different factors of business environment has been analysed. This includes SWOT and PESTEL framework. MAIN BODY Organisational structure Organisational structure can be explain as the procedure or system which is consider by organisation in order to successfully and effectively conducting business practices. This is powerful for deciding how various exercises of business should be coordinated with the intention of achieving wanted objectives of business(Hrechyshkina and Samakhavets, 2019). it has been determined that organisational structure play very crucial role in analysing the path of success as well as attaining desired goals. There are various types of organisational structure such as tall, functional, flat and many more. All of these structure have direct impact on performance of business. It is important that respective organisation have proper structure in order to smoothly 1
conductbusinessactivities.OrganisationalstructureofPremierInnhotelishugefor investigating rules, jobs and obligation of employees which should be successfully perform. For Premier Inn hotel tall hierarchical structure is compelling and appropriate. Through this support ofTallorganisationalstructurethegeneraldegreesofhierarchypromptsappropriate communication among the managers or the employees (Cepel, 2019). It has been analysed that with the assistance of tall organisational structure, the Premier Inn hotel organization can settle on effective choices and lead its business tasks in a appropriate way. It has been analysed that organisationneedsto considerbusinessstructure thatisappropriateor accordingto the functioning of business and affects overall performance level. Likewise, the general presentation of the organization is additionally expanded to a various levels so tall organisational structure will be more appropriate(Contractor and et.al., 2020). Premier Inn hotel in one of the largest hotels that is offering its products and services in different areas. Due to this, respective company have complex structure which includes different layers of management. In this organisation informationflowsformtopauthoritymanagementtolowermanagementlevel.Sotall organisation structure will be more effective and appropriate in order to take right decision for overall growth and development of business. Through the support of tall organisational structure Premier Inn hotel will be able to smoothly providing information from top to bottom layer of management. Analysis of business environment Itisimportantfororganisationtoanalysemacroandmicrofactorsofbusiness environment in order to take correct decision for growth and development of business(Belas and et.al., 2019). By analysing business environment respective organisation is able to determine factors that will have positive or negative impact over business. SWOT and PESTEL analysis framework is mention below – SWOT analysis This is refer as the significant tool which is appropriate to analysing organisational strength, weakness, opportunity and threats. SWOT analysis in respect to Premier Inn hotel is mention below – 2
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Strength – Premier Inn hotel strength is that it has developed strong brand image in market area by providing high quality products and services to customers. This hotel is operating in large market area and have high customer base that is significant for growth of business. Premier Inn hotel has effective relationship with its customers and this strength of business helps in attracting more and more customers towards organisation. Weakness – There are some weakness of business that is affecting its functioning in market area. Premier Inn hotel have lack of marketing practices due to which potential customers are unaware about the offerings of company. It is crucial for respective company to develop effective marketing strategies with the motive of influence more customers towards business. Opportunity – There are several opportunity in market area that will lead to positively influence performance of business(Nudurupati, S.S., Garengo, P. and Bititci, 2021). It is essential for company to provide training to its employees with the motive of enhancing their performance level. This will help in successfully conducting marketing practices as well as increasing customer services of business. Threat – The major threat to Premier Inn hotel is its rival company. this organisation is providing products and services in highly competitive market area that will lead to directly affect functioning of business. There are different strong companies dealing in hospitality industry such as Marriott, Holiday Inn and so on. PESTEL analysis Thisanalysingframeworkinsignificantfordeterminingdifferentaspectsofexternal business environment. PESTEL analysis in respect to Premier Inn hotel is mention below - Political factor – This factor of external market environment is related to government rules and policies which will lead to have direct impact on functioning of business. It is important that Premier Inn hotel is following all guidelines and regulations of UK government for smoothfunctioning of business. UK market area has stable government which is beneficial for respective company to effectively conduct its business practices. Economic factor – This is crucial factor that needs to be consider by organisation in order to take right and accurate decision. UK country have developing economic rates that aid decidedly impacting execution or working of business. Because of Covid 19 pandemic 3
unemployment rates has been expanded which lead to diminish in buying abilities of employees. because of this deals and benefit of Premier Inn hotel is diminished. Social factor – This is aspects of external business environment is the consider that help discounts and other offering that is provided to customers with business. Premier Inn hotel is giving various discounts and offers to its potential customers that lead to decidedly affect expanding deals of business. It has been examined that customers needs and wants is continuously changing and it will prompt significantly affect generally dynamic or execution of business. Premier Inn hotel is offering high quality products which is according to the requirements of customers. Technological factor – Technological factor play crucial role in effective and efficient performance of business.Premier Inn Hotel has executed most recent innovation to direct its business activities in a smooth way(Nudurupati, S.S., Garengo, P. and Bititci, 2021). With the assistance of powerful innovation, the organization will actually want to draw in a more prominent number of customers. UK market has effective or innovative technology which will help business. Legal factor – legal factor consist of different legislation and laws which is developed by United Kingdom government for effective functioning of business operations. It is been determined that due to changes in legislations respective company will also have to make appropriate changes in its business so that all task could be correctly performed. Environmental factor – This is one of the crucial factors that will influence functioning and operations of Premier Inn hotel. Due to changes in climatic conditions globally it will lead to have major impact on performance of business. global warming is negatively affecting operations of hospitality industry and Premier Inn hotel. CONCLUSION From this report it has been determined that organisation consist of different factors and elements that will lead to have crucial impact on successful functioning of business. It is important for organisation to have proper understanding regarding different aspects of business so that correct decision for growth and development could be taken. This will have major influence in effective and efficient functioning of business. It has been determined that SWOT analysis framework helps in identifying different internal aspects which influence decision 4
making and strategy of business. It is essential for organisation to consider external factors of business environment with the motive of analysing elements that influence overall performance or productivity of business. 5
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REFERENCES Books and Journals Belas, J., and et.al., 2019. The impact of the public sector on the quality of the business environment in the SME segment.Administratie si Management Public. Cepel, M., 2019. Social and Cultural Factors and their Impact on the Quality of Business Environment in the SME Segment. Contractor, F.J. and et.al., 2020. How do country regulations and business environment impact foreign direct investment (FDI) inflows?.International Business Review.29(2). p.101640. Hrechyshkina,O.andSamakhavets,M.,2019.Changingbusinessenvironmentin Belarus.Journal of Geography, Politics and Society.9(1). pp.1-11. Möller, K., Nenonen, S. and Storbacka, K., 2020. Networks, ecosystems, fields, market systems? Making sense of the business environment.Industrial Marketing Management.90. pp.380-399. Nudurupati,S.S.,Garengo,P.andBititci,U.S.,2021.Impactofthechangingbusiness environment on performance measurement and management practices.International Journal of Production Economics.232. p.107942. 6