Premium patio furniture Packer.

Develop a model for Premium Patio Furniture’s process using BPMN 2 (Business Process Model & Notation). Students must use Signavio to produce the model.

Premium patio furniture
Premium patio furniture
Sales representative
Sales representative
Receive call of
customer
Type of order
Book order
Request site
visit
Prepare site
drawing
Is it a new order?
Replacement
New order
Take details
Create payment
invoice
Payment successful?
Payment
received
Order confirmed
Gain docket
Customer
Customer
Customer calls company
Notify customer
of failed
payment
Try again
Notification
Delivery reaches
customer Sign docket
Installer arrives
Order Fulfilment Clerk
Order Fulfilment Clerk
Order arrives
Bulk order
Sale to
customer
Pending balance?
Notification of
outstanding
balance
Confirmation
of delivery
Make payment
Order
processing
Installation required?
Shipment date
fixed Prepared for
packer
Installer
Installer
Receive
notification of
installation
Fix appointment
Materials available?
available
Not available
Reschedule
installation
Execute
installation
Packer
Packer
Receives the
order
specification
Pickup by
customer
Local delivery
Outside delivery
Grouped for
customer pickup
Placed in delivery
station
Delivery
executive
contacted
Yes
No
YesNo
Yes
No
Yes
Yes
No
No