Effective Communication in Health Sector

This presentation discusses the significance of effective communication in the health sector, particularly in culturally safe healthcare environments. It explores the impact of effective communication on shared decision making and cultural sensitivity. The presentation also highlights factors that can impact communication, such as culture, socio-economic status, and personality. Additionally, it provides strategies to overcome communication barriers and emphasizes the importance of maintaining good connections between healthcare professionals and clients for proper treatment.

Effective Communication in Health
Sector

Introduction
• The term communication refer as exchanging of information
from one person to another. Effective communication plays
significant role in health care organizations.
• It supports in providing quality treatment to patients. Present
study will explain significance of effective communication in
culturally safe health care environment.

Effective Communication

Significance of Effective
Communication
• According to Phillips, Carr & Teal, (2005), good health
care quality means providing effective services in
appropriate manner with proper communication skills,
which led to shared decision making and culture
sensitivity.
• The effective connection is very important in relation to
health care field. In this manner to build strong
relationship between medical care professional and their
client there is need to take steps in order to improve
communication

Contd…
• However,Braithwaite, Iedema & Jorm, (2007), has
argued that it is very essential to satisfy the patient
satisfaction.
• As per their comment Phillips, Carr & Teal, (2005) it is
stated that it depend on clarity it means the speaker
should convey their problem effectively and listen can
understand message carefully.

Contd…
• Heinonen & Toivonen, (2008) has stated that effective
communication supports in making the new staff
comfortable in the hospitals.
• Individual can coordinate with their seniors well and can
understand their roles and responsibilities effectively.

Factors impact communication
• The factor in relation to create problem are as culture, socio
economic, gender in equality, personality and behaviours of
person.
• According to Braithwaite, Iedema & Jorm, (2007) has referred
that the factor which can influence the communication skills
between behavioural. Sometimes the choice of words used by
endorse in manner to send message will affect the quality of
communication.

Contd..
• As per he views Fillerup (2007) of Defensiveness, distorted
perception are the main factor which create barriers to effective
communication.
• According to statement of Phillips,Carr and Teal (2005) has stated
that effective communication requires deciphering basic values and
motive aspirations and assumption. The frank behaviour with client
leads to have proper communication about problem

Ways to overcome

Outcome of teamwork

Conclusion
• The term effective communication means passing of
information from one person to another.
• In health care organisation it is very essential to maintain
good connection between health care professional and
clients in order to provide proper treatment.

References
• Braithwaite, J., Iedema, R. A. & Jorm, C., (2007). Trust,
communication, theory of mind and the social brain hypothesis:
Deep explanations for what goes wrong in health care. Journal of
Health Organization and Management. 21(4). pp.353–367.
• Calnan, M., Rowe, R. & Entwistle, V., (2006). Trust relations in
health care: an agenda for future research. Journal of Health
Organization and Management. 20(5). pp.477–484.
• Exter, A., (2008). International Health Law: Solidarity and Justice
in Health Care. Maklu.
• Fillerup, M. S., (2007). Chronic Crisis: Critical Care for America's
Collapsing Healthcare System. Acacia Publishing.