Medical Accounts: Processing and Resources in Australia's Healthcare System

Prepare and Process
Medical Accounts

Table of Contents
MAIN BODY...................................................................................................................................1
Australia’s health care system................................................................................................1
Scheduling medical appointments and billing patients..........................................................1
Role of a medical administrative assistant play in processing referrals patients...................1
Steps for processing accounts in a medical practice..............................................................2
Legislation that medical practices must comply with............................................................2
Resources available to medical practice staff to assist them to provide advice to patients about
fee structures, entitlements and rebates..................................................................................3
REFERENCES................................................................................................................................4

MAIN BODY
Australia’s health care system
In the context of healthcare system of Australia, it is stated that it has a universal
healthcare system which is known as the best as it provides effective, affordable and safe
healthcare for all people of Australia (Willis, Reynolds and Keleher, 2016). It is funded by all
income group of people as well as all levels of Australian government such as: state, local,
territory and federal. In addition, it is also stated that in Australia, there are several effective
health care providers and it is the reason that Australian enjoy the highest life expectancy.
Scheduling medical appointments and billing patients
Patients make appointments in order to visit doctors because it is not possible for
healthcare professionals to see all patients in a day and at a time so they require scheduling
appointments. There are several ways by which scheduling o medical appointments can be done
such as:
Make Patients appointment over phone: It is one of the main steps in which patients
appointment are being done on a phone and noted on books. After that they are being given 2-3
time options or time slot options on order to make them decide to visit professional as per their
convenience. There is a fixed time of each healthcare professionals and specialists on which
basis time is being given to patients (Sholem, 2019). They also need to take care of numbers of
patients as per the time limit. They cannot give appointment to several patients. After that, they
need to take down or note down each scheduled patients’ informations. After completing all
these basic and important steps, scheduled manager requires to given a small reminder to patients
about the time and their appointment.
Role of a medical administrative assistant play in processing referrals patients.
Medical administrative assistant plays several roles such as: interacting with patients in
order to make them feel comfortable, scheduling appointments, coding electronic medical,
maintaining records and providing treatment to referral patients. In the context of referral
1