Preparing For Success Knowledge & Creativity

Added on - 21 Feb 2021

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PREPARING FORSUCCESS ATUNIVERSITY-KNOWLEDGE ANDCREATIVITY
TABLE OF CONTENTSMAIN BODY...................................................................................................................................3PART A...........................................................................................................................................3PART B...........................................................................................................................................4REFERENCES..............................................................................................................................6
MAIN BODYPART ADriscoll model of reflection is a type of model for writing reflection which works byanswering three different questions that is what, so what and now what (Driscoll (byBorton), 2007). The experience of my working as a driver for the Costa Coffee in form ofDriscolls reflection is in the following points-The first question is what? It means what happened. At present I am the driverwithin Costa Coffee and I am providing the services of driving the car for the company.The company provides for the service of driver as they have the option of home deliveryof the products for the services and also have the option of personal chauffer driven carfor the consumers who are not able to come to the coffee shop. This is a pick and dropservices for the consumers who are not having the personal vehicles to come to theplace (Berman, A.C. and Chutka, D.S., 2016). This is a good facility and for this thecompany has also provided us with many new latest technologies so that we cancommunicate with each other effectively and efficiently. For this the company has firstlyprovided us with the smart phones within which the location service is embedded. Thisservice helps me in getting the direction of reaching to the place of consumers withoutfrequently asking the directions from the consumers. Also, the car which is provided bythe company has the facility of GPS in car. This helps in getting the direction of theplace to go without any delay or any confusion. Also, for removing all the barriers whichcan come in the way of this service the company has divided the area of service inbetween we all three drivers. This has simplified our work as we know if the consumer isfrom area 1 then which driver has to go and if the consumer or delivery of order is forarea 2 then I have to go.Another question of the model states that so what? According to mecommunication is the only key for the success of the company. This is because of thereason that if there will not be communication then how the company will assess whatthe consumers desires. Now if the consumer does not clearly state its address at time ofhome delivery of the product then how would I be able to deliver the order to theconsumers on time (Matusitz and Spear, 2014). If I will snot deliver the goods on time tothe consumer then the consumer will not like the services of Costa Coffee. In this
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