The Role of Effective Communication in Enhancing Performance

PREPARING FOR
SUCCESS

Table of Contents
INTRODUCTION...........................................................................................................................1
PART A...........................................................................................................................................1
Overview of the Model...............................................................................................................1
What?..........................................................................................................................................1
So What?.....................................................................................................................................2
Now What?..................................................................................................................................2
PART B............................................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
Success means an effective and timely achievement of one's goals and ambitions in way
that is planned and desirable (Sablina and et. al., 2018). It is a very crucial aspect for which each
work performed by an individual or organisation is directed to. Hence, below is an essay which
is based on the job role of a restaurant manager, and includes demonstration of experience of
effective communication process which enhance the performance. The second part of the report
is related to reflecting fof how working and communicating in a professional context influenced
individual performance, behaviour and experience.
PART A
Overview of the Model
Driscoll's Model of reflection is one appropriate framework in relation to reflecting the
past experiences by exploring different stages of experiential life cycle, along with adding certain
trigger questions that are required to be answered to reflect appropriately (Cottrell, 2017).
What?
It was during the time that I was placed as a Restaurant Manager within a prominent
restaurant within the UK, where I was responsible to handle a team of multi-cultural individuals,
along with working with diverse colleagues on a daily basis. It allowed me to exercise my
communication skills in a manner which could help me make my instructions and information
understood to all the people working with or below me. During that time, there was a big event
that was required to take place which required all the team members to indulge in
communication in a consistent and effective manner. During the event, I was in charge of
appropriately and effectively managing each and every resource, individual, along with technical
resources that were necessary to organise the event within the firm. When the event was
proposed by the client, I was quite nervous, as the event was to be held in a very big scale. There
were certain individuals involved within the same, for instance, the team of restaurant
management, technicians, event managers, along with workers and kitchen team that were
supporters within the event. All these members were very enthusiastic to work within the event.
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