Improving Team Communication

Preparing for success

Table of Contents
Main Body.......................................................................................................................................3
Reflection.....................................................................................................................................5
REFERENCES................................................................................................................................6

Main Body
According to Stonehouse, 2019 the Driscoll's model of reflection was
created by Borton in 1970 and updated by Driscoll from 1994 to 2007. The
model stipulates that in order to properly conduct self reflection, one must
ask three main questions- what, so what and now what, in relation to the
task on which reflection is performed.
After completing my computer science engineering from a prestigious
college, I was hired as a software developer at an IT company, where I was
tasked with leading a team of junior software developers and data analysts
to create an android application for our clients within the prescribed
deadline. After having created a Software Requirement Specification(SRS) for
the smartphone application that was to be developed, I delegated the
necessary and relevant tasks to be accomplished to my team members on
the basis of their technical skills and prior experience gained and started
recording and evaluating their performance, effectiveness and efficiency.
Within a few days of working, I identified that the team's overall productivity
was below par and that there were some major lapses in the coordination
and teamwork amongst my team members most of which were being caused
due to ineffective internal communication amongst the team members.
According to my estimations had things continued the same way, we would
not have been able to complete the desired application within the prescribed
deadline restrictions imposed by the clients.
In order to improve the team's performance and productivity, I had to
identify the causes of ineffective communication amongst my team
members. According to Gervits, Eberhard and Scheutz, 2016 the most
prevalent cause of ineffective communication amongst team members is the
difference in spoken languages and culture amongst the members and I
identified the same to be the primary cause of ineffective communication
amongst my team members. Half of my team members spoke English as
their first language and were fluent, but the other half spoke English as a
second language which hampered their ability to effectively articulate their