This report discusses the marketing strategy and marketing mix of Primark, a clothing brand dealing in kids and women wear. It also covers the concept of the marketing strategy and evaluates the effectiveness of its marketing efforts.
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Principles and Practices of Marketing PPM
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Table of Contents INTRODUCTION........................................................................................................................1 MAIN BODY................................................................................................................................1 Business overview -...................................................................................................................1 Marketing mix of consider company -.......................................................................................2 Reflects strategic decisions and relevant taught theories in its marketing efforts.....................4 CONCLUSION.............................................................................................................................7 References:.......................................................................................................................................8
INTRODUCTION Marketing Is the term which includes all sources and a set of the actions that are essential to direct and facilitate the flow of goods and services frommanufacturer to users. Business owners merchandising as a management features to make strategy, promote and deliver goods to the users or buyers(Liu and et. al., 2019). Human practices , finance and administration is the primeresourcesin marketing. It startswith determination of buyers wants and then satisfying those wantsviagoodsand services.Thecurrentconceptof marketingis buyer orientedand concentrated on having profit and raising salesby fulfilling needs and wants of the users. The employees of this department aims to satisfy the needs and wants of the buyers andhence,searchingout userswantsis the initial markfor all marketing activity.In beginningwith buyerand endsup with usersatisfaction of goods and services. This tends in making them a loyal users of the brand . It serves alarge scaleproduction, occupation possibility ad social well being.This report isbased on the PRIMARK, it is clothing brand which deals in kids andwomen wear. It was founded in1969 inDublin Irelandit serves services in global countries.In this report will cover marketing strategy and marketing mix of the consider company after that it will cover the concept of the marketing strategy . MAIN BODY Business overview - Primark is the Britishcompany which isan Irishretailerfounded bySirAlferd brown.The company operatesin Australia,Belgium ,France and many more places. They serves services inmany countries . It is treated asa international brand ,it actsclothing retailer. In subsidiaries theydeal as British foodprocessingcompanyit was initially established in June 1969 in Mary street. All of an organisation sells is created particularly for the company. It hasits own brandnames.Itmajorly sells clothes in the market. They keep updating theredesigns and trends so that the users beingthere loyal users. It has many stores and other outlets so that the consumers can reach easily. They also take care of social well being in the nation . Company offersa diverse rangeof goods consideringbaby,women wear , menswear , home wear and accessories, footwear andbeauty productsand confectionery . It 1
owns 384 storesin 13 nations.The company launched its first store inderby Ireland island England. It provides the quality products and goods(Nurfajri and Suhaimi, 2020). Marketing mix of consider company - In order to understand the marketing strategy the company uses the marketing mix which is a set upofsellingtoolutilised toattractsthedemand for thegoods.The initial formulaof the marketing mix considersseven factors(Liang and et.al., 2019). It refers to the tacticsrefers to themarketingactivitythat they haveto satisfy usersrequirements and positionthat servingclearlyin the mind of theuser. It includes thedemands and wants of thebuyers so that they can satisfy them. Here are some factors that are listed in below - 1.Products-it states with thecompanymanufacturersand is improvedto reach the baserequirementsof the purchaser.The issuesis to makethe correctunits of advantagesthatreaches thisrequirements.These can be touchable and non touchable goods.Each goodshas its life cyclethat considers the levels ofimprovement establishment , growth anddecline.All of the levelsneedsparticularmarketing decisions. Other crucialpoint isa goodsrivalry benefits,it alsostatesthegoods benefits, it assist to expand the company market segment and to raises the value. In case of primark , the company product line are women, men kids, baby and many others each goods hasa hugevalueof services and versionmaking thegoodsmix very extensive.It oftenincludesnew goods are closelyits existinggoods lines.It offer broad range of goods and basic styles entreaty tousers from various pass of life. 2.Price– It is not easilythe value of the servicesfor the purchaser it is apointkof communication among the producer and the user. Value states the goods position in the market, detailing the customer regarding the users level,various valuation strategies could be utilised. In relation of primark ,it targets thevalue seekingusersand commitsthem to keepup with thecurrenttrends. It serves attractiveaffordable valuesthat influenceattract millionsof buyers.It is due tothe economies of range and the production of goods in many nations. 3.Place-the factorof location designs the approach of the goodsdistributionand includes thesupplychain whichdelivers thegoodsfrom themanufacturers to the buyers . The goods can be sell straight to the users of the producer . The shop can be physical or virtual. It is stated on the basis of distinctive feature to the good sold. The 2
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goods of primark are accessible in all over 370 stores in 13 nations across UK. It does not sold thing online. They should also start the online stores so that people can buy it easily as well as it will tend in growth of sale. 4.Promotion– it is a set of tool that assist to communicatewith the client. It is to attract thisattraction, givesdetailsregarding thegoods and stimulating the decisions to bought.Thecompanycan utilisedjust asdirectselling , personalselling , public relations, adverting sponsorship and many more. In relation of Primark, they uses social media just as Facebook, Instagram and Pinterest and also gets a huge likes and shares online in short duration of time.It supports tosocialcauses also operatesvery affirmatively in building image in the eyes of the buyers. 5.Process– it also creates the company competitive,raising the users loyalty. The client considersefficientservicesdelivery which leads incarryingneeds and wants of the consumers . Various activity of primark have various processes. In instance users will have to go the primark stores to buy anything. Whereas they require to stay in lines to pay the billsfor their goods . The company has strongsupply chainwhich ensures timelydelivery. While the peak days the customer service is extremely attractive. The process reaches outconsideringtheusers experienceworkerslearnings,worker training and timely delivery has to be developed. 6.Physical evidence-it impliesconsideringthe servicesacting which attracts the analyses regarding the company . Giving a clean surrounding of the places or suitable servicesfor the customers, as well as the online services and advertising promotion regarding theorganisation service or a logo . Primark hasover 70000 workersit also supportthe occupation ofhuge workerswho operatesfor itsproviders.They has beenaccusedof ignoringspecificdue tosafety issuesand operating situations in some of its providers. 7.People-this factorof people considers thecompany staffwith its staffand education.The employeeshas an appropriateinterpersonal skillsand attitudesto the workas well astheprofessionalcompetence makes an rivalry benefitsfor beinga face of anindustry. Primark stores are basically bigand multi stories. Thusnarrow aislesin some shopsare uncomfortablefor someusers.It has a nicewebsitethat is very user friendly as well as(Ghahnavieh, 2018). 3
Reflects strategic decisions and relevant taught theories in its marketing efforts. STP analysis of chosen organization The acronym of the STP is Segmentation, Targeting and Positioning. This is basically the combination of the three different types of marketing approaches which assist the management of the business organisation in order to analyse the different types of product in which they dealing and also help them in communicate the benefit of the product to the specific group of people. In addition to this, this frame work also assist the company in segmenting the market into different parts and then target the particular market and in the last position themselves in the market by creating good image in the customer mind. These three elements plays a very important role in improving the effectiveness of the firm in the target market. In context to the Primark STP analysis has been discussed below: - ï‚·Segmentation: -Market segmentation is basically a research in which the management of the organization divide their market into different smaller group on the basis of the data acquired from the market.In simple terms terms this means that splitting of the market into different sections which represent the needs and wants of the customers. The firm can segment their market on different basis which are mentioned below: - â—¦Demographic: -In this firm can divide on the basis of the personal attributeslike age, marital status, gender, ethnicity, sexuality, education, or occupation â—¦Geographic: -on the basis of region, state, country, city, and any more. â—¦Psycho Graphic: -on the basis of hobbies, risk, lifestyle, values and many more. â—¦Behavioral: -on the basis of how consumer use the product and loyal towards the brand. Primark can segment their market on the basis on the basis of demographic, behavioral bases. Within the demographic segmentation the firm can segment the market on the basis of age as well as gender. On the other hand, on the behavioral basis firm segment their market on trends and consumer preferences(Ratovsky and et. al., 2018). ï‚·Targeting: -this is being considered as one of the most important element of this model. There are different types of approaches which assist the company in targeting the market. There are basically four types of marketing strategies which are discussed below: 4
â—¦Undifferentiated marketing: -this strategy is basically used by those organization which have vast audience with thesupply of mass-produced product. For example like Coca Cola. â—¦Differentiated marketing: -if the firm introduces the new product in the existing product then this strategy is used by the company. For example like Apple Inc. â—¦Concentrated or focused marketing: -this strategy is used by those organisation who have limited resources but know their audience well. â—¦Customized marketing: -in this strategy company resolve the customers problem as per their need and desire. Different market strategy can be used by the management of the Primark in order to target their customers. As the firm deals in theclothing and the accessories they can target the individual between the age group of 18 to 60. ï‚·Positioning: -the main motive behind positioning the product is to effectively connect with their customer and create a positive image in the mind of the customers. Different types of elements must have to be considered by the company management in positioning the product which are discussed below: - â—¦Symbolic positioning: -this is also called the lifestyle positioning. This can be figure out by the company by paying focus on what type of image is being projected. â—¦Functional positioning: -this type, basically comprises the issues that a product contain and solve them by making the customer life easier. â—¦Experimental positioning: -this is totally related to the experience which are provided by the goods and services of the company to their customers. In relation to the Primark the management of the company position their products in the market as the latest fashion at a very competitive and reasonable prices. More focus has been paid by the company management on the quality of the product in order to gain the competitive advantage over their rivals. Primark, not only focus on the prices but also focus on the customers satisfaction which make them happy and satisfied(Sukma, Lubis and Utami, 2019).. Does/ can evaluate the effectiveness of its marketing efforts: - 5
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Different types tools and techniques can be used by the management of the business organization in order to measure their effectiveness in the market. With the help of this they can increase their sales and reduce their cost(Cheng and et. al., 2021)It is very essential for the company management to evaluate their marketing efforts this not only helps in improving their strategies but also helps in doing modification in these. KPI, social media, bench marking and many more some of the tools which helps in measuring the marketing efforts. In relation to the Primark, different types of efforts can be used by the firm in order to measure marketing efforts form which some of them discussed below: - ï‚·KPI: -The KPI stands for the Key Performance indicator which is a well known quantified tool that assist in measuring the performance and efforts which are made by the company. With the help of this the firm management make sure that the efforts which are made by team members are in the right direction or not. In relation to the Primark, KPI can be used by the firm as a measurement tool which help them in aligning their workforce towards the goals and keep the team moving in the same way. This method, represent the real performance or the real health of the company. Along with this, through this method the failures and success can be effective measured which assist them whether they have to paid more efforts or not. This also help the Primarke company in analyzing that whether each and everyone employee of the company work with their full efforts or not. The performance of the employee is also track which assist the manager to think in the different way and move things along. ï‚·Social media analytic: -this tool is being considered as one of the best tool for the organization to measure the effectiveness of their efforts. With the help of this tool the sales of the firm has been increase as they can easily track the numbers of quarries as well leads. The efforts of the firm is measures on the basis of shares, posts, comment and follower count. In relation to the Primark, social media analytic can be used by the firm in order to measure the effectiveness of the efforts. On the basis of observing the comments, likes, share and reviews of customers the performance of the company can be tracked by them. This also helps them to know more about their needs and wants of the customer and what trends are running in the market. In addition to this, this analytic also helpstherespectivecompanymanagementinknowingtheircustomerlikingand 6
disliking. Through this the reaction of the customer on the company product can be effectively determined in the form of comments and likes.The complaints which are received by them firm on the social media platform helps them to understand the ares in which they lacking by making more efforts try to solve them. Thus, this tool assist in measuring the organizational efforts(Allen and et. al., 2019). ï‚·Bench-Marking-Bench marking is the practice used for compare business processes and performance and it is also referred as best process for the companies. Dimensions which are measured is quality,time and cost.In this way companies can identify how well the targets perform and more importantly it explains why these firms are successful. This process measures the progress of their employees and mostly used by their business organization. It sets the certain standards and goals of the organization which leads to productivity, mission, vision of the market for long period of time,to accomplish competitive advantages. By this methods company can easily understand the desires and needs of the customers and this indirectly benefits the company. Through Bench Mark process Primark can enhance their efficiency and effectiveness by identifying their areas of improvement internally and potential. The company perform this process in regular basis , so the new opportunities can be achieved and can also enhance their growth and success by increasing their sales performance. CONCLUSION It is concluded from above report that marketing is on going process which discover and translating user requirements and wants into goods and services. This help in understanding the marketing needs and wants of the buyers so that they can have the idea of buyer buying habit. It also includes thepurchasing behaviour and marketcondition of the marketplace so that the owner can understand what is going to be sold in whole market. This is being implied that this merchandising has the ability of analysing the mindsets ofconsumers and also it assist in having an effective idea that what is trending in the market and also it get a thought that what will be the trend in up coming days.This is also analysed that business essentially requires a marketing teamso that they can understandneeds and wants of the purchaser.Ithelps in raising sales and sets the aim for the company so that they can have a clear goal and intention of doing marketing.It has a various kind ofdoing promotion this assist in understanding that 7
what is going to be suit in the business, so that the brand can reach to everyone easily and also communicate the message directly to the users. References: Books and Journals Alam, A.S. and Fathima, A., 2022. Implication of theory of planned behavior and marketing mix variablesinassessingthemindsetofconsumersforsolarproductsinIndia. International Journal of Energy Sector Management. Allen, M and et. al., 2019. Planning and providing acute stroke care in England: the effect of planning footprint size.Frontiers in neurology,10, p.150. Cheng, D and et. al., 2021. A Comprehensive Survey on STP Approach to Finite Games.Journal of Systems Science and Complexity,34(5), pp.1666-1680. Ghahnavieh, A.E., 2018. The influence of marketing factors on the marketing strategic planning in SNOWA corporation.Business and Management Studies,4(4), pp.52-61. Hayat, K., Nadeem, A. and Jan, S., 2019. The impact of green marketing mix on green buying behavior:(a case of Khyber Pakhtunkhwa evidence from the customers).City University Research Journal,9(1), pp.27-40. Hung, C.L., Htwe, M.M.S. and Siong, Q.K., 2019, September. Marketing mix of non-profit organizations(NPO)affectingthewillingness-to-donate(WTD)inMalaysia.In Proceedingsofthe3rdInternationalConferenceonBusinessandInformation Management(pp. 27-31). Liang, S and et. al., 2019. Structural stability analysis of gene regulatory networks modeled by Boolean networks.Mathematical Methods in the Applied Sciences,42(7), pp.2221- 2230. Lim, W.M., 2021. A marketing mix typology for integrated care: the 10 Ps.Journal of Strategic Marketing,29(5), pp.453-469. Liu, Y and et. al., 2019. STP models of optimal differential and linear trail for s-box based ciphers.Cryptology ePrint Archive. Ndofirepi, E., Farinloye, T. and Mogaji, E., 2020. Marketing mix in a heterogenous higher education market: A case of Africa. InUnderstanding the higher education market in Africa(pp. 241-262). Routledge. Nurfajri, K. and Suhaimi, H., 2020. Improvement of website and hotel exterior design based on businesscoachingmethod.InContemporaryResearchonBusinessand Management(pp. 284-287). CRC Press. Ratovsky, K.G and et. al., 2018. After-effects of geomagnetic storms: statistical analysis and theoretical explanation.Solar-Terrestrial Physics,4(4), pp.26-32. Stead, M. and Hastings, G., 2018. Advertising in the social marketing mix: getting the balance right. InSocial Marketing(pp. 29-43). Psychology Press. Sukma, D., Lubis, P.H. and Utami, S., 2019. Analysis of Marketing Strategy of Minyeuk Pret Using STP, Ansoff Matrix, and Marketing Mix. Sulistijono, S. and Kadarisman, A., THE EFFECT OF DIGITAL MARKETING MIX ON CONSUMERS PURCHASESINTENTION. In6th Bandung Creative Movement 2019 (pp. 39-44). Telkom University. 8
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Zandian, F.,and et., al., 2019. A Comparative Study of Marketing Mix between Information and Knowledge Science Publishers and Selected Publishers.Sciences and Techniques of Information Management,5(1), pp.31-51. 9