primary health care clinic and services

Running head: PRIMARY HEALTHCARE CLINIC 1
Primary Healthcare Clinic
Name
Institution’s Affiliations
Date

PRIMARY HEALTHCARE CLINIC 2
Q1. Analysing key social, economic and political factors that have leading to proliferation of
urgent care facilities and primary care practices over 20-30 years
Primary healthcare is an important system both locally and internationally (Hutchison
et al., 2014). There has been an imbalance between primary healthcare services and specialty.
Currently, focus is on the primary healthcare to deliver efficient and quality services on the
people and improve outcomes. Social, political and economic factors are set up to describe
the operation of healthcare facilities. Basing on the social context, the healthcare services
should improve the living standards of the concerned people in the society, especially the
affected ones. Politically, individual elites include the healthcare facilities as part of their
political manifestos and policies while campaigning. Competitors have laid down various
policies to enable them gain political favors from the society. Basing on the economical
perspective, the cost of providing healthcare services have been reduced to enable the
affected people afford it, therefore reducing general medical cost in the society (Kaissi, &
Charland, 2013).
Q2. Creation of a comprehensive mission statement for the clinic, and discuss how it will
facilitate the provision of quality services
The management of the established healthcare facility like the primary care clinic
should be in a position to come up with a comprehensive mission statement to improve the
quality of services offered to the patients. A mission statement must include policies to
ensure effective performance within the premises of the clinic (LaGanga, 2011). The mission
statement of the clinic should include the opinions of the patients because they are the
immediate clients of the clinic without which the facility will not grow. An effective mission
statement for primary care clinic is ensuring good leadership. Effective leadership is
important because it motivates medical officers and other clinicians to improve the quality of
services offered to the patients attending the facility. In order to improve the quality of the

PRIMARY HEALTHCARE CLINIC 3
services delivered in the clinic, physical needs, psychological and spiritual needs of all the
patients should be considered in the mission statement of the clinic because all these factors
influence the health of people in the society (Mosadeghrad, 2014). Good leadership is also
pivotal in ensuring a conducive working environment for all health officers in the facility to
motivate them, therefore, delivering advanced services to the clients. A good managerial
system ensures quality services to the patients by initiating induction programs for all staff
members in the primary care clinic. Induction of the workers ensures quality service
deliverance and retention of these employees in the facility. Board of Directors should come
up with strategies for allocation and utilization of the resources in the facility to meet the
needs of all the clients and stakeholders clinic.
Q5. Analyse and discuss one (1) or more directions the clinic might take to grow its business
There are a number of directives to be taken in the clinic to expand the facility on the
business context. Together with the staff, the management should organize for indoors/ house
to house health services (Reiter, Dobmeyer, & Hunter, 2018). The policy ensures that all the
patients in the society are reached. Patients’ welfare should be considered in the facility
through ensuring a friendly interaction between them and the health officers. The clinical
manager should maintain the facility by ensuring that all the equipment in the clinic are able
to handle emergency cases of the sick people before they receiving referral services. Indoors
services are more economical than institutional services because the services are checked
efficiently before seeking foreign services (Stellefson, Dipnarine, & Stopka, 2013). The existence
and efficacy of the workplace must be checked within the premises of the clinic prior to
involvement of the external support and from developed medical institutions and reduce the
problem of professional scarcity. The advanced health organization and the federal are
pivotal in providing sponsorship services to the primary care clinic like medical equipment
and finance, therefore, improving the clinical services in the facility.