Hospitality and Tourism Assignment

Hospitality and Tourism 1
HOSPITALITY AND TOURISM
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Hospitality and Tourism 2
Identify and discuss the prime ethical and governing issues presented in the Vanuatu’s
Broken Dream video
From the video, there are various ethical issues presented. The first issue in this case
is failing to assist those who were supposed to be assisted with the money received from the
tourists. Before the tourists arrived, the residents had great hope that a lot would change.
When tourists flood in a particular area, some dollars were expected to move from the rich to
the poor. From Vanuatus, this was not the case. The money which they thought would assist
them to upgrade their lives were stolen for personal benefits. This was wrong based on the
fact that the residents were in need of different necessities.
It is also wrong to build a toilet for the tourists when the residents do not have one.
Toilets plays a significant role in preventing the spread of some deadly diseases (Pierce,
2016). The community in this case are living in total poverty because those who lead them
are greedy. From this great development opportunity which was triggered by tourists, those
who are in charge could have utilised the received money to develop the wellbeing of the
residents.
When the tourists arrived, most of the residents were so welcoming. Some of them
dedicated their time to even act as tour guides for the tourists, clean the area and establish
artwork that would attract them. Having spent a lot of time and energy in doing so, they were
never paid well. The money which they could have been paid was stolen by those in charge.
This was unethical because human beings deserve better pay for the tasks they undertake and
using public resources for personal gains is wrong.
Failing to publish financial statements between 2004 and 2012 shows that those in
charge were massively stealing public funds and did not want people to realize through the

Hospitality and Tourism 3
financial statements. The prime minister in this case was aware that corruption was the order
of the day and was ready root it out.
From the video, most of the politicians live in luxury while so many residents remain
in poverty. This is not right because the residents are the ones who contribute in generating
the money which make the politicians to live good lives (Wright, 2012). When the tourist
arrived, the residents played a key role of welcoming them, selling products to them, and
showing them some of their cultural practices. This means they were supposed to fully
benefit from what was received from the visitors.
Did PO Cruises act ethically in this case? Justify your answer
PO cruises acted ethically because the tourists did their part. What was questionable is
how the authorities spent the money. When the tourists came, some of the residents had some
stores to sell various goods to them. The visitors were so generous because they sometimes
told the residents to keep the change when they purchased a particular product.
The tourists were also so friendly to the residents. They were interested with various
services which the residents offered (Yap, 2017). They paid those who had something
unique to show case as a way of appreciating and motivating the residents. This means the
PO cruises had done something good to the people because it has brought them an
opportunity which would change their lives if the money was well utilized.
When some of the tourist heard that the few available toilets were made for the
foreigners, they were surprised (King, 2012). They did not imagine how a foreigner can have
a toilet yet the residents who are the taxpayers do not. Showing concern towards this issue
indicates that irrespective of feeling that they were being valued, they were also concerned
with the wellbeing of the residents.