Implementation of PRINCE2 Project Management Methodology in the Tesco Contactless Clubcard Project

This report discusses the implementation of PRINCE2 project management methodology in the Tesco Contactless Clubcard Project. It covers the seven principles, themes, and processes of PRINCE2, as well as the benefits and issues of using it in this project. The report also includes information on Tesco's business and its value chain. This report is for MBA students studying project management.

BUSINESS REPORT: IMPLEMENTATION OF PRINCE2 PROJECT MANAGEMENT
METHODOLOGY IN THE TESCO CONTACTLESS CLUBCARD PROJECT
Master in Business Administration (Internship), Block 1
BSS060-6, Project Management
Unit Coordinator & Tutor: Diane Richardson
Unit Tutor: Katharine Brymer
Submission Date: 4th May 2018
MBA (Internship) Student: Sandeep Chemmala Page 1
Student ID: 1722268

Table of Contents
1.0 Executive Summary……………………….….…………………………………………..3
2.0 Introduction…………………………….….….…………………………………………..4
2.1 Implementation of PRINCE2 Project Management Methodology in the Tesco
Contactless Clubcard Project……………………………………………………..4
3.0 Main Body…………………………….…..…….………………………………………...4
3.1 Seven Principles……………….……….………………………………………….4
3.2 Seven Themes…………………………………………………………………….5
3.3 Seven Processes…………………………………………………………………...5
4.0 Benefits for Implementation of PRINCE2 in the Tesco Contactless Clubcard Project….8
5.0 Issues for Implementation of PRINCE2 in the Tesco Contactless Clubcard Project……9
6.0 Conclusion………………………………………………………………………………..9
7.0 Recommendations………………………………………………………………………..9
8.0 Reference List……………………………………………………………………………10
9.0 Bibliography……………………………………………………………………………..12
MBA (Internship) Student: Sandeep Chemmala Page 2
Student ID: 1722268

1.0 Executive Summary
The fundamental point of the paper is to execute PRINCE2 technique to be utilized in a
contactless club card of British general store chain Tesco. Today it is one of the biggest retailers
in the world. Tesco has the most stretched out scope of nourishment of any retailer in the UK.
Tesco plans to improve client unwaveringness and its center UK business keeping in mind the
end goal to help it grows better shopping background for its clients. The main impetuses behind
these methodologies are value, quality, range and development and in addition conveying
phenomenal multichannel client benefit, for instance through its "Snap and Collect"
administration. Tesco has numerous administrations, (for example, Tesco Banks, Tesco Fuel
Stations, Tesco Mobiles, Tesco contract, Tesco charge card and Tesco installments with the
App). The additional estimation of the article is the depiction of applying the standards,
procedures and points of PRINCE2 project administration with the goal that they may be utilized
as a part of the field.
2.0 Introduction
2.1 Implementation of PRINCE2 Project Management Methodology in the Tesco
Contactless Clubcard Project:
PRINCE2 can be considered as an abbreviation for the “PRojects IN Controlled Environments”
that can also be taken into consideration as “de facto process-based” technique for the efficient
project management. This method is used comprehensively by the Government of UK; and
PRINCE2 can also be recognized extensively as well as applied in case of the private sectors
mostly, in both the UK along with internationally. According to Vaníčková, Radka (2017) the
philosophy portrays the standard of setting a task in PRINCE2 Tesco administration, these tasks
investigation the PRINCE2 approach associated with Tesco contactless Clubcard project to
identify and clarifying the vital part and general commitment of an association. Our picked
association is the very much famous market monster 'Tesco'. For our examination, we secured
subjects pertinent to PRINCE2, for example, the various leveled point of view, Tesco's esteem
chain and the client life cycle. We likewise analyzed other applicable components, for example,
the impact of PRINCE2 on the grocery store industry, how PRINCE2 has changed the way the
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Student ID: 1722268

association works together and how it has empowered the organization to contend, and
furthermore how vital PRINCE2 could make an upper hand for the association. From our
examination it is obvious how critical PRINCE2 is to Tesco, and how useful it has been to those
working inside the grocery store industry by and large. We additionally appear, towards the last
area of the task, how PRINCE2 arrangements can enable Tesco in empowering their client to
benefit life cycle.
3.0 Main Body
It has been demonstrated by Axinte, Sabina-Daniela Petrica, Gabriel & Barbu, Ionut-Daniel
(2017) that Barnes' Iron Triangle was one of the primary endeavors to assess project achievement
in view of time, cost and execution, which were depicted as reliant measurements. In UK, Tesco
has presented a certain number of various variations in order to find its faithfulness card
especially contactless Clubcard involving into the launching of contactless form so clienteles
may just “tap at” for checking-out to the received points. Moreover for the card modifications, it
also has promoted its “Clubcard app” so that the consumers can admittance their coupons for the
purpose of check-out.
Based on Igor V Ilin, Anastasiya I Lyovina (2014) the structure of PRINCE2 technique is
exhibited by the accompanying components:
3.1 Seven Principles – the fundamental decides that supports the administration of a task and
requires to continually tailing them all through the task life cycle.
a) Business Justification
b) Learn from experience
c) Roles and Responsibilities
d) Manages by Stages
e) Manages by Exception
f) Focus on Products
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g) Tailor to Suit the Project Environment
3.2 Seven Themes – dynamic objects of task administration having a specific connection
between each other
a) Business Case
b) Organization
c) Quality
d) Planning
e) Risk Management
f) Change Management
g) Progress
3.3 Seven Processes – organized rundown of exercises went for accomplishing project objective
a) Starting up a Project
b) Directing a Project
c) Initiating a Project
d) Managing a Stage Boundary
e) Controlling a Stage
f) Managing Product Delivery
g) Closing a Project
It should be noted that, in a current provide details regarding the fate of project administration
and its experts, a few worldwide patterns, for example, innovative progressions and the
quickened worldwide change, were recognized, in connection to which project administration
can play a main part in encouraging and empowering the progressions included (Schwalbe,
2015). Research composing on project organization reveals that this avoidance of the theoretical
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is no incidental ponders: in their examination of undertaking organization investigate, navigating
forty years, have nothing to give a record of the speculation of task organization. This amazing
calm on the theoretical is bewildering; it is either surrendered that there is no speculation of
undertaking organization, or it reflects the inclination that the speculative isn't immense from the
viewpoint of project organization (Fleming and Koppelman, 2016).
A hypothesis of project administration ought to be prescriptive: it ought to uncover how activity
adds to the objectives set to it. On the broadest level, there are three conceivable activities:
outline of the frameworks utilized in planning and making; control of those frameworks keeping
in mind the end goal to understand the generation proposed; change of those frameworks
(Walker, 2015).
In case of Tesco Contactless Club card Project, as project administration spread over a wide
assortment of businesses, someone needed to tailor each way to deal with our particular industry
and it’s kind of projects. For instance, spry techniques are extraordinary in programming
improvement yet they don't work in development or social insurance.
The administration of Tesco can consider approaches surefire equations somebody can run our
projects dependably on time and inside spending design - dependably being the catchphrase
(Strategic Planning Process used in Tesco).
Based on Ericsson (2013), the Project Management Institute (2013) depicts a Project
Management Methodology as "an arrangement of practices, strategies, and methodology, and
guidelines," though PRINCE2 from the UK isn't portrayed as a Project Management
Methodology, but instead that contains forms yet not techniques. Ericsson's PROPS PMM from
Sweden does not call itself a Project Management Methodology but rather a model, where the
model portrays the greater part of the undertaking administration exercises and documentation
(Ericsson, 2013). A Project Management Methodology should consider distinctive levels of
degree and breadth where the term thoroughness is interpreted as meaning incorporating or
managing all or almost all components or parts of something. Project Management
Methodology’s that are not far reaching are viewed as fragmented in this examination and hence
should be supplemented amid project execution.
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In projects, administration happens at various levels, for instance, gatherings of undertakings, for
example, projects or arrangement of activities, where the accentuation is on aggregate
administration, which is seen as administration of tasks (Müller and Lecoeuvre, 2014). This
varies from administration of individual projects, which we characterized prior in this paper
utilizing JK Pinto's (2014) definition. The administration of undertakings joined with project
administration exists together inside the corporate administration system, and both cover
portfolio, program, and task administration (Müller et al., 2014). The writing on project
administration tends to a few settings, for example, project administration for hazard distribution.
Standardization of aberrance (JK Pinto, 2014), and administration in project based associations
(utilitarian, network, or projected) (Müller et al., 2014). The administration ideal models were
chosen as they have been utilized effectively in a few task administration related investigations
and mirror an association's administration situating with respect to two continuums: (1)
shareholder– partner and (2) behavior– result. The undertaking achievement measurements
depended on Khan and Turner (2013). The five measurements (project proficiency, hierarchical
advantages, project affect, partner fulfillment, and future potential), and consequences of
undertaking achievement.
Techniques/structures are just great in case the management of Tesco down to earth about them
and actualize stuff inside reason. On the off chance that the management of Tesco take them off
the rack and power them upon the business, it will end severely. Then again, in the event that the
management of Tesco really learn and comprehend the approach/structure, adjust it to fit Tesco’s
needs, and move it out appropriately, the management of Tesco will wind up with something
important. The primary issue with systems happens when organizations bounce on board since
something is an interesting issue right now. In case of Tesco Contactless Club card Project the
managers have to comprehend that executing a philosophy/system takes a long time of diligent
work. Actualizing a technique/system does not mean tossing all Tesco’s current procedures out
the window. Rather, it's about gradually changing organization culture and the way the
management of Tesco thinks and works (Snyder, 2014).
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A key component is the hazard resilience line. It demonstrates the general level of hazard that the
association is set up to endure in a given circumstance (Joslin and Müller, 2015). On the off
chance that presentation to chance is over this line, chiefs can see that they should make incite
move. Setting the hazard resilience line is an errand for experienced hazard administrators. It
mirrors the association's demeanors to hazard when all is said in done and to a particular
arrangement of dangers inside a specific project.
It has been illustrated by Antonio G Sanjuan, Thomas Froese (2013), Partner may be any
individual or association that influenced by the business initiates. They may have or an
immediate or aberrant enthusiasm for the business. They influence the association activity, goal,
objective, and policies. It may be any one like - client, individual from staff, individual from
upper administration, providers, proprietors and associations. There are three fundamental
partners
a) Administration and representatives: - They are primary individual from the partner of any
association since they are unequivocally interfaced with that association. They will be
keen on their work, pay, security and status.
b) Client: - Customers are second partner for any association since they are associated with
the association with day by day base. They visit day by day and on account of them
association produce income.
c) Government: - Government is likewise a partner since it is associated with all the
association, it offers consent to association to use their business and get assess from them. It
bolsters the association to get set up. Furthermore, tenets of the legislature likewise impact to
the association so association should work as indicated by the administration principles and
arrangements.
4.0 Benefits for Implementation of PRINCE2 in Tesco Contactless Clubcard Project
a) PRINCE2 can be applied to any kind of project. This means that PRINCE2 can be
used for projects as small as organizing a meeting, to huge projects like constructing a bridge, or
develop an IT System.
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b) PRINCE2 provides a structure for roles and accountability (also referred to as “Roles
and Responsibility”) in Tesco project. All individuals on the Project Team should know what is
expected of them. This is even more important for the Project Managers, as they have the duty of
checking that tasks are completed as agreed.
c) PRINCE2 is product-focused; meaning that the product is well-defined at the start of
the project and is made known to all stakeholders. As a result, everybody has the same idea
of what they are working on and the expected end-product.
d) PRINCE2 keeps on surveying the practicality of the project from a Business Case
perspective, and this occurs all through the task lifecycle. On the off chance that, for
instance, the normal degree of profitability is not any more plausible anytime in the
undertaking, at that point the project ought to be ceased
e) The PRINCE2 procedure standardizes each part of the project to guarantee that there is
no possibility of miscommunication or confusion
5.0 Issues for Implementation of PRINCE2 in Tesco Contactless Clubcard Project
a) Every project involves change due to the customer might alter expectations or
requirements and PRINCE2 is a procedure oriented so if the changes are required in the middle
of the project development that not be accepted. The change management in PRINCE2 projects
is difficult compare to other methodologies like agile projects.
b) PRINCE2 has heavy documentation, it requires more time for documentation
c) Lack of communication with in the team
6.0 Conclusion
This Assignment has shown how pivotal PRINCE2 procedure identified with Tesco, and to
market industry overall and it enabled us to recognize the different regions where Tesco may
have seen openings and promoted. It likewise uncovered exactly how essential PRINCE2
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strategy are when looking to make upper hand, and additionally the part it plays in making
included an incentive for both the organization and the client. In general, our investigation set up
that Tesco makes awesome utilization of PRINCE2 approach and has effectively joined the most
ideal practices into their business procedure. Their inventive and cutting-edge frameworks are
procuring the rewards for Tesco, as can be seen by their extensive, steadfast and each developing
number of customers.
7.0 Recommendations
Also, keeping in mind the end goal to break down the task achievement work in more profundity,
it is proposed that the collaboration between project management and benefits management
ought to be analyzed by directing the connection amongst Project Manager and undertaking
speculation achievement. Besides, the capacity of an association to understand the task profits by
the present project administration structure is as yet flawed. In spite of the fact that the
exploration found that Project Manager can influence the achievement of a project, it isn't certain
whether it has a similar effect on project benefits.
8.0 Reference List
Antonio G Sanjuan, Thomas Froese (2013), ‘The Application of Project Management Standards
and Success Factors to the Development of a Project Management Assessment Tool’, Procedia -
Social and Behavioral Sciences, 74, pp 91-100, DOI 10.1016/j.sbspro.2013.03.035
Axinte, Sabina-Daniela Petrica, Gabriel & Barbu, Ionut-Daniel (2017), ‘Managing a software
development project complying with PRINCE2 standard’, 2017 9th International Conference on
Electronics, Computers and Artificial Intelligence (ECAI), Electronics, Computers and Artificial
Intelligence (ECAI), 2017 9th International Conference on, available at:
0search.ebscohost.com.brum.beds.ac.uk (Accessed: 03 May 2018)
Fleming, Q.W. and Koppelman, J.M., 2016, December. Earned value project management.
Project Management Institute.
MBA (Internship) Student: Sandeep Chemmala Page 10
Student ID: 1722268

Igor V Ilin, Anastasiya I Lyovina (2014) ‘Integration of Process and Project Management as a
Key Aspect of Enterprise Architecture Development’, Social Sciences (1392-0758), 83(1), p37-
44, DOI: 10.5755/j01.ss.83.1.6862
J.K. Pinto, (2014), Project management, governance, and the normalization of deviance,
‘International Journal of Project Management’, 32 (3) (2014), pp. 376-387
Joslin, R. and Müller, R., 2015, Relationships between a project management methodology and
project success in different project governance contexts. ‘International Journal of Project
Management’, 33(6), pp.1377-1392.
K. Khan, J.R. Turner, T. Maqsood (2013), Factors that influence the success of public sector
projects, ‘Proceedings of IRNOP 2013 Conference’, June 17–19, 2013, BI Norwegian Business
School, Oslo, Norway (2013)
Mir, F.A. and Pinnington, A.H., 2014, exploring the value of project management: linking
project management performance and project success, ‘International journal of project
management’, 32(2), pp.202-217.
Müller & Lecoeuvre, (2014), Operationalizing governance categories of projects, ‘International
Journal of Project Management’, 32 (8) (2014), pp. 1346-1357
Schwalbe, K., 2015. ‘Information technology project management’, Cengage Learning.
Snyder, C.S., 2014. A guide to the project management body of knowledge: PMBOK (®)
guide. Project Management Institute: Newtown Square, PA, USA.
Svejvig, P. and Andersen, P., 2015. Rethinking project management: A structured literature
review with a critical look at the brave new world. ‘International Journal of Project
Management’, 33(2), pp.278-290.
Thomas Biedenbach, Ralf Müller, (2011) "Paradigms in project management research:
examples from 15 years of IRNOP conferences", International Journal of Managing Projects in
Business, Vol. 4 Issue: 1, pp.82-104, https://doi.org/10.1108/17538371111096908
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UK Essays. November 2013. Strategic Planning process used in Tesco. [Online]. Available from:
https://www.ukessays.com/essays/business/strategic-planning-process-used-in-tesco-business-
essay.php?vref=1 [Accessed 3 May 2018].
Vaníčková, Radka (2017), ‘Application of PRINCE2 Project Management Methodology’, Studia
Commercialia Bratislavensia, Dec2017, Vol. 10 Issue 38, p227-238, 12p, DOI: 10.1515/stcb-
2017-0021
Walker, A., 2015,’ Project management in construction’.,John Wiley & Sons.
9.0 Bibliography
Hornstein, H.A., 2015. The integration of project management and organizational change
management is now a necessity. ‘International Journal of Project Management’, 33(2), pp.291-
298.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
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