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Principles and Purpose of Organisational Communication

   

Added on  2020-12-28

8 Pages2045 Words416 Views
BUSINESSCOMMUNICATION
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11. Principles and purpose of different form of organisational communication...........................1General characteristics of effective listeners and effective speakers that participant must haveto be consider during meetings...................................................................................................2Evaluation of own strength and weaknesses in term of communication....................................4CONCLUSION................................................................................................................................5References........................................................................................................................................6
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INTRODUCTIONBusiness communication is the ability to interact by exchanging ideas, information andviews within as well as outside the organisation. There are basically two types of organisationalcommunication; that are Oral and Written communication. The study is based on various style ofconversation in the Sport Love, that is independent London sport and leisure industry and howthe HR Director can consider the principles of business communication in employees and staffsto improvise their poor interaction style. Report will explain characteristics of effective listenersand speakers that are essential for participants in business meetings. Lastly the report will end upwith evaluation of own strength and weakness of HR in terms of oral and writtencommunication.TASK 11. Principles and purpose of different form of organisational communicationOrganisational communication is refers to exchanging information or thoughts withinternal and external stakeholders of the industry. HR director of Love Sport need to maintain theeffectiveness of communication (Kernbach, Eppler and Bresciani, 2015). There are variouspurpose of organisational communication such as: Seeking or receiving information, control,encouragement, etc. the purpose of communication is based on different form of organisationalcommunication. There are various principles of communication that need to consider by HRDirector of Sport Love to enhance communication strategy in the organisation:Clarity- It is essential to give the message or fulfil the purpose of communicating shouldbe clear and understandable. HR Director should ensure that communication process is clear.The purpose of this is that client can understand what staff want to say as well as communicationprocess between employees within the organisation should also be clear (Brink and Costigan,2015). HR should consider that the communication process is free from jargon word selectionand fuzzy language that is absolutely forbidden in the organisation and must short and simple.Understanding the receiver- As, Sport Love deals with multinational customers as well asbusinesses, it is essential for staff of the company to understand the language of receiver. HRDirector of Sport Love also consider that its employees are aware of every language. Purpose ofthis is that employee should know what is the understandable language, exact topic to talk aboutbefore conduct meeting with them. It is also important to approach customers or employees infriendly manner with courtesy (Principles of communication, 2018). 1
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