Principles of Business Communication : Report

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Added on 2020-07-22

Principles of Business Communication : Report

Added on 2020-07-22

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Principles of BusinessCommunication

TABLE OF CONTENTSINTRODUCTION:..........................................................................................................................1PART 1............................................................................................................................................11.1 Importance of negotiation in business environment.........................................................11.2 Different approaches of negotiation.................................................................................11.3 Components of negotiation tactics...................................................................................2PART 2............................................................................................................................................22.1 Different types of presentation.........................................................................................22.2 Different resources used in presentation..........................................................................32.3 Different methods of giving presentation.........................................................................32.4 Best practise in delivering presentation............................................................................32.5 How to collect and use feedback on presentation............................................................4PART 3............................................................................................................................................43.1 Characteristics of bespoke documents..............................................................................43.2 Factors considered in creating and presenting bespoke documents.................................43.3 Legal requirements to gather bespoke documents............................................................53.4 Techniques in creating bespoke documents.....................................................................53.5 How to gain approval of bespoke documents...................................................................5PART 4............................................................................................................................................64.1Typical stages of information system development..........................................................64.2 Benefits and limitations of information systems..............................................................64.3 Legal, security and confidential requirements of information system.............................64.4 How to monitor information system.................................................................................7CONCLUSION:...............................................................................................................................7REFERENCES:...............................................................................................................................8

Principles of Business Communication : Report_2

INTRODUCTION:Communication is a process through which information is shared and delivered to others.In business effective communication method is required that helps in providing information inright time to right person. It is important for business to communicate with employees frequentlyso that conflicts are identified and solved. Moreover, goals and objectives are shared to other viapresentation. PART 11.1 Importance of negotiation in business environmentIn corporates conflicts are very common and occurs frequently. It may occur betweenemployer or employee and other persons (Leathers, and Eaves., 2015). Therefore, in order tomaintain a positive and better environment it is necessary to resolve them. For this negotiationhelps in solving conflicts. It is important because it ensures long term success of business. Also,it allows business to make deals and earn profits. Moreover, it builds suppliers and customerrelationships that are beneficial of business to create long term understanding. Furthermore, itreduces conflicts within business leading to improve organisation culture. Thus, negotiation isneeded to expand business with stakeholders. 1.2 Different approaches of negotiationDistributive negotiation- It is a negotiation in which one side wins and the other onelose. It is also called as competitive or zero sum approach. This approach is based on thepremise that on person can win only at the expense of the other. In this both parties mustfeel that at the end outcome was the best that they could achieve (Levine, 2015).Lose lose approach- It is adopted when one negotiating partner feels that his interests arethreatened and he does all he can to ensure that the outcome of negotiation is not suitableto interest of other party as well. In this both parties end up being the loser. It arises whenone party ignore another's needs.Compromise approach- It is used to avoid lose lose situation. In this both parties settlefor something than what was originally sought. A compromise is the best way out when itis impossible for both parties to convince each other or when the disputed resources arelimited (Cornelissen,. and Cornelissen, 2017).1

Principles of Business Communication : Report_3

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