Developing Well-Developed Measures for Business Growth
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A study on the development of well-developed measures helped in creating appropriate marketing strategies for business growth, enhancing growth aspects and success factors for organizations like AQC.
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Principles of Marketing Management (A marketing plan for Atlantic Quench Cranberries Inc.) 1
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EXECUTIVE SUMMARY Marketing planning plays a vital role in business success because in defines the path the attract target audience so as to earn good revenues. Herewith unit is going to deal with the case of Atlantic Quench Cranberries Inc., a leading producer of canned and bottled juices and juice drinks in North American market. The effective marketing strategies has enabled company to enjoy great success in the UK market. AQC has positioned itself in the UK market and has a leading position as a producer and seller of juice and healthy drinks but the operations depend on climatic conditions and ineffective measures and it has to focus on marketing practices to increase the sales in other regions of UK. The demand of healthy food is favourable for the growth of corporate entity. This unit represents a situation analysis of Atlantic Quench on which basis, a marketing plan is created for upcoming 1 year 2017. However, segmentation, targeting and positioning along with marketing mix is designed for UK. 2
TABLE OF CONTENTS EXECUTIVE SUMMARY.............................................................................................................2 TABLE OF CONTENTS.................................................................................................................3 INTRODUCTION...........................................................................................................................4 About company and its operations in UK market........................................................................4 SITUATION ANALYSIS...............................................................................................................5 Macro Analysis: PESTEL Analysis.............................................................................................5 Micro Analysis: Porter Five forces..............................................................................................6 5 C Marketing Model...................................................................................................................7 SWOT Analysis...........................................................................................................................9 SMART OBJECTIVES.................................................................................................................11 SEGMENTATION TARGETING AND POSITIONING............................................................13 MARKETING MIX.......................................................................................................................13 Marketing plan...........................................................................................................................14 IMPLEMENTATION AND CONTROL......................................................................................15 CONCLUSION..............................................................................................................................16 REFERENCES..............................................................................................................................17 3
INTRODUCTION Marketing is the heart of business as it supports in creating brand image in the market as well as to increase the opportunities of good earnings. Marketing planning in the similar aspect is important to carry out company's advertising and marketing efforts for upcoming years so that specific marketing objectives could be attained in set time frame (Simpson, 2010). The report herewith is based on Atlantic Quench Cranberries Inc. which is the leading producer of canned and bottled juices and juice drinks in North America’s. The mentioned company has enjoyed great success in the UK market through putting effective marketing strategies. Now, seeing the future demand for company's product, management wants to create a marketing plan for the next year for Atlantic Quench. Here, the report includes application of a range of marketing models and concepts such and Pestle, marketing mix, SWOT etc. to support an effective marketing plan for cited company. At last, a marketing plan for the next year for Atlantic Quench is designed which is supported by market analysis. About company and its operations in UK market Atlantic Quench Cranberries Inc. (AQC) is an agricultural co-operative Company based in United States. The foundation of company was made 80 years ago then in 1974 it has joined with Florida grapefruit. At present the cited company is the leading producer of canned and bottled juices and juice drinks in North America’s leading producer and recognised as a best- selling brand name in the canned and bottled juice category.This company deals with the products like as fruit juices, dried cranberries (*under the brand name Crantanas), hence, product range is classified juice and non-juice drinks. This entity closely works with farmers as it purchases all the crops that are grown by farmers at the highest possible price and use it for production. The market in which Atlantic Quench deals with is volatile which reflects changes in climate as well as market trends. Here, it is to be noted that the company has enjoyed great success in UK market, in 2013, aforesaid entity has signed a licensing agreement with Gerber that was purposes at manufacturing and distribution of juices and juice drinks under the brand of Atlantic Quench within the UK.This was a turning point for company in which it became the 4
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well-known brand of juice and juice drinks in the UK market, further, it made successful contracts with the 3 largest supermarket groups for increasing its sales and product lines. Situation Analysis Atlantic Quench is recognized an international producer and seller of juices and juice drinks and it has noted that cited company is affected by ranges of internal and external environmental factors. The operations of business are going to be affected byfood and beverage industry throughout the world. Here, internal and external market analysis is going to be conducted for assessing the current situation in the market (Kalafatis, 2012). The justification of carrying out internal and external marketing environment is to find out the improved ways to design a marketing plan. In addition, an effectivemarketing analysis will support business unit in making an effective impact on developing of future business strategies. This is to be note that the internal market analysis helps in carrying outcapability and strengths of the business as well as external environment will support in finding out opportunities and available threats in market. Macro Analysis: PESTEL Analysis This is an external analysis of company which is highly focused towards carrying out significant impact of external factors on the operational on business. It includes the factors which are outside of control of company, however, these are often uncontrollable; hence create a huge impact on business strategies of a company (Blythe, 2013). Here, is the PESTLE analysis of AQC in UK market. Political factors –The political factors of UK market and the rules and regulations of governmentaffectfunctionsandmarketingstrategiesofAtlanticQuench.The government policies on healthy eating affect the practices of the cited company in the UK market. The political conditions of the UK market are different from US which are going affect the business (Lee and Carter, 2011).In addition, the rates of taxation in the market affects trade practices of company. Economic factors –The economic factors including recession, inflation, currency fluctuation affects functions of leading entity Atlantic Quench in the market place. The increase in interest rates affects the prices of juice which further affects the behaviour of consumers. However, UK market has recently come through recession or economic crises 5
which is going to affect prices and purchasing behaviour of individuals (Kotler and Armstrong, 2010). Social factors –The social factors includes the buying behaviour of customers as well as the need and demand of products. The social habits of UK people relating to fruit juice, fruit drinks and health drinks is keeping on change (Hastings and Domegan, 2013). The people are purchasing it on daily basis however; the taste and flavour may affect buying decision. The company has to place itself in respond to increased demand in the UK market for convenience drinks. Technological factors –The use of technology in every aspect of business of cited company is affected with technical factors. The company is using technology for marketing its products and creating promotions. Online advertising, e-commerce and e- shopping are the major aspects that decide the effective use of technology in Atlantic Quench within UK market (Kotler, 2013). Technology is used by the aforesaid company to achieve expansion and growth and creating marketing plan in the UK market. Environmental factors –Environment is a big concern of business which is going to put a huge impact on success of company in UK market. The cited company has adopted innovative approaches to packaging in which products are packed in recyclable glass, cans, cartons or polyethylene terephthalate (PET2) plastic bottles (Chaharbaghi and Lynch, 2010). The packaging further increase the information related to ingredient and nutrition. Legal factors –The legal factors include the laws design by the government relating to beverage industry. In the UK market, the laws and regulation are little strict that affects the business of cited company. Atlantic Quench has to comply with such rules and standards to carry out trading and marketing practices. Micro Analysis: Porter Five forces Threat of new entrance (Moderate):Atlantic Quench has maintained good brand image in the home market and it is difficult to bead the market image for a new entrance, in addition to 6
that tight regulation in the existing food and beverage market and huge capital investment lower down the threats of new entrance. Substitute products (High):The main products of Atlantic Quench are healthy range of fruit juices, however, the substitutes of company’s products are available in the market place. Within UK, availability of health drinks that can be offered to customers as a substitute of fruit juices by leading retailing brands in UK (Kotler, 2013). Competitive rivalry (High): Competitive rivalry forAtlantic Quench is high as there are number of competitors of AQC in the UK market. The leading supermarket own brands such as Tesco, ASDA, and Sainsbury are offering sugar free products as a healthier option to juice drinks.However, the leading brands have a high market share as compared to Atlantic Quench even customer loyalty is also high. Bargaining power of customers (Moderate):Due of availability of substitute and price sensitivity, there is a high bargaining power of customers to Atlantic Quench Company.Interest in healthy eating in the UK is going to positively effect on sales of juice and juice drinks.Within UK market, the demand for fruit juice, fruit drinks and Health drinks is increased which is showing a healthy lifestyle. Bargaining power of suppliers (Low):For Atlantic Quench there are very few suppliers whit offer raw material which health options. With existing suppliers such as farmers, AQC has maintained close working relationship hence, it purchases crops at the highest possible prices.. Hence, bargaining power of suppliers is low for Atlantic Quench. 5 C Marketing Model The internal and external market analysis ofAtlantic Quench Company is going to be conductedwhile applying5C model. Major 5 components of 5 C models are Customers, Company skills, Competition, Collaborators andClimate (Ennew and Waite, 2013). Company:This is the first component of 5C model in which the company's objectives, strategy, and capabilities, product line and performance is to be evaluated. In the present case, AQC has got renowned place in UK as well as international markets. In home country, the business is a famous brand as it provides unique and healthy range of fruit juices and other products (Bruyn, 2013). The company is always focused towards new 7
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product development which is a key factor of organizational success. In addition, the cited company is aiming at becoming quality producer and seller of juices in international market; therefore, it implemented a long-term strategic alliance. ï‚·Competition: The second and foremost component of 5C model is competitors to whom the business has to face huge rivalry in national as well as in international markets. There is a fierce competition in the market for the production of juices. In regard to the marketing of products, it has been witnessed that for new brand, it becomes difficult and even expensive for business to advertise, market and launch new products (Challagalla, Murtha and Jaworski, 2014). The major competitors of AQC in the UK market are the competitors are supermarket own brands as they offer sugar free products which is a healthier option to juice drinks. As the company is dealing with beverages segment and aims as attaining nonalcoholic drinks the consumers, hence, face a huge rivalry. Direct competition is faced by in business entity from soft drink segment. In the market of European, the company is outperforming but in both Germany and France the market share of the business is too less. However, it has positioned itself as a leading producer of cranberry juice and bottled drink in North America (Ahmeti, 2015). ï‚·Customer:The needs and wants of customers affect the business of a leading company in all the manner and the marketing practices are designed while focusing customers. However, it is important to carry out customer analysis. Here, in case of AQC, it is important to carry out a successful analysis of market size and potential growth, UK consumer's wants and needs, analysis of Distribution channels, quantity and frequency of purchase and income level of consumers (Hammervoll, 2013). The cited company has adopted marketing measures in order create an effective impact on the growth and development of the business unit. ï‚·Collaborators:Thegrowthofbusinessisspecificallydependsonaneffective collaboration with suppliers, agency, distributors as well as partners. Through effective collaboration, the company can have huge opportunities. In respect to the present case, a close working relationship between the farmers and AQC is evident in which the business purchases crops at the highest possible price and carry with the production (Payne and Pressley, 2013). In addition to that the company has made a long term with Coca-Cola in 8
North America markets for bottles and distributing single-serve cranberry juice and the agreement has provided various opportunities for the firm for developing new product innovations across multiple trade channels. The effective collaboration and partnership is going to help business in widely enhancing business operations. The presence of the cited company in the UK market is supported by licensing agreement with Gerber to for manufacturing and distribution of juices and juice drinks as well as negotiated with 3 successful contracts with the largest supermarket groups in the UK (Lilleker, 2013).The company is successfully maintaining favorable business relations with farmers, agencies, distributes and licensing partners. ï‚·Climate:Climates is the environment under which the company deals with political, legal and social environment. The regulatory environment of UK affects the market policies affects the production,distribution and sales of AQC. In addition, the use of technology in distribution and marketing of products affects the business, along with the social culture of people; hence, the business has to design marketing practices while focusing on competitors (Challagalla, Murtha and Jaworski, 2014). The cited company is focusing on maintaining favorable business relations with government. Previously, it has been noted that the company is operating in agriculture business which is widely challenging and volatile, hence, climate affects the business a lot in designing marketing practices. SWOT Analysis The above internal and external analysis of Atlantic Quench Cranberries Inc. is helpful in carrying out strength, weaknesses as well as opportunities and threat. Here is SWOT analysis of cited company which is supported byAtlantic Quench (Pouder and Clark, 2009). Strengths ï‚·Thecompanyhaswellestablished brand image in domestic as well as in international market ï‚·It has developed bestselling brand name in product line i.e. juices and bottled drinks which has supported effective Weaknesses ï‚·The seasonal variance in the market ï‚·Volatile market and changes in climate ï‚·Ineffectiveproductionandsupply forecast due to climate changes ï‚·Limited practices for controlling cost of 9
market development in UK ï‚·Continue increasing sales growth in the markets ï‚·Virtual monopoly in the niche market for ï‚·cranberry products ï‚·Creativity in new product development ï‚·Great success in the UK ï‚·The business has developed effective backwardintegrationthathas significantlyhelpedinexpanding business operations ï‚·Innovativeandeffectivemarketing strategies ï‚·Continual market sales production ï‚·Dependencyonasinglelineof production(cranberry) that in long run affect market sales Opportunities ï‚·Emerging markets ï‚·Increasing demand of health products ï‚·People'sperceptiontowardshealthy lifestyle ï‚·Expansionintoconveniencejuice drinks ï‚·Trendtowardshealthyeatingiskey driver ï‚·Collaboration with grocery channel and super markets Threats ï‚·Adverse climatic conditions ï‚·Increase in production cost ï‚·Insufficientavailabilityofraw materials due to climatic conditions ï‚·Other health options of supermarkets ï‚·Market competitions from brand such as pepsico and Coca-Cola ï‚·Threats from retailer and supermarkets in the UK 10
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On the basis of above situation analysis, it can be stated that AQC has positioned itself in the UK market and has a leading position as a producer and seller of juice and healthy drinks. However, major threat is of dependency on climatic conditions and ineffective measures (Wood, Pitta and Franzak, 2010). The company has to work upon new area in marketing to increase the sales in other regions of UK. The concept of healthy food has created a huge demand in the market which is favorable for the growth of corporate entity. SMART Objectives The evidence of the case study represents that Atlantic Quench has enjoyed strong annual growth. The business has attended sales growth of 7% per year for the last four years and it gains market share in every competitive sector. There was 26% increase in the consumption of Crantanas. In addition, from the above market and environment analysis, it has been witnessed that till now company has attained huge growth in the UK market but somewhere to beat the competition and to attain the marketing objectives the company has to go for improving marketing practices (Chaharbaghi and Lynch, 2010). Prior to this, it is important to design SMART objectives for AQC.Here, is the list of objectives for Atlantic Quench which are designed under SMART criteria SMART objectives for AQC will be as follows: BasisOBJECTIVESANALYSIS SpecificToimprovemarketshareand increase sales in European market The mentioned company has to design its practices to increase the market share in UK. It is going to focus on developing market sales throng focusing on specific needandwantsofbuyers.Thisis supportedbyeffectivemarketingplan with the aim of increasing market shares and increasing sales. 11
MeasurableThe sales is to be increased by 20% by the end of 2017 From the analysis of case study, it was noted that the company has developed a growthrateof7%inlastfouryears (Ahmeti, 2015). Now current objective for the upcoming years is to increase the sales of cited company in UK market by 20% in upcoming year AttainableTo specifically focus on people whoareheathconscious.In addition, youth and kids will be the major segment The sales target set out by the business entity is said to be quite attainable as the selected segment has a strong demand for such products. From the analysis, it was noted that population aging from 15- 24 yearoldintheUKaretheheaviest consumersofjuiceandjuicedrinks (Ennew and Waite, 2013). The business entity has potentials to generate market sales in the cited segment as supported by the huge demand from market place. RealisticTo make effective marketing and promotionaswellasproduct development in accordance with customers need. The marketing strategies are going to help thebusinessincarryingouteffective practices and to attain the sales targets. The organization has to determine and manage an effective balance between cost and marking practices. Time BoundTo raise global market share by 15% by 2018 The targets can be achieved by creating a flagship in UK market by the end of 2018 which is going to be effective in overall business improvement. 12
Segmentation Targeting and Positioning Segmentation:Segmentation refers to dividing market into different groups in which all groups may have similar needs and wants (Wood, Pitta and Franzak, 2010). Atlantic Quench deals with product range healthy fruit juices, therefore, the market of UK can be segmented on the basis of demographic profile of respondents. The market can be segmented on the basis of age demographic of respondents. Targeting:It has been witnessedpopulation of 15- 24 year olds in the UK are the heaviest consumers of juice and juice drinks which will become the target market of Atlantic Quench. Specifically Children and youth who are health conscious can targeted.However, people aged between 45-54 year old are also be targeted as have greatest growth of usage of healthy food. Positioning:The position of Atlantic Quench and its products can be done by making it as a healthier product. The company is going to create a message to be health conscious so that customers can be attracted towards healthy products (Bruyn, 2013). The products can be promoted by offering discount, combine selling, advertisement and digital, online promotions. Marketing mix The objectives of business are to be attained by making an effective planning in respect to the marketing mix in the UK market. Here are the four major elements of marketing mix and their arrangement in UK market by Atlantic Quench; Product:The cited company deals with fruit juices and dried cranberries. The company is creativeinnewproductdevelopment(NPD)whichcontributesinorganization’ssuccess (Kalafatis, 2012). The innovative practices of product packaging increase the appeal of Atlantic Quench’s product range. It uses recyclable glass, cans, cartons or polyethylene terephthalate (PET2) plastic bottles fort product packaging. The changes in products are made as per the needs and wants of target market. Place:Atlantic Quench is going to specifically focus in the UK market to distributefruit juice and bottled drinks. The practices of company will be designed with a specific attention to availability of the product in the UK.It can be noted that the business entity has specifically 13
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adopted the intensive and selective distribution strategy to market its products (Pouder and Clark, 2009). Price:The Company is going to offer the products at the low prices in the UK, on which basis the target customers can be attracted towards the products and services. The competitive positioning within the market can be developed by adopting competitive pricing hat will help in beating fierce market competition into retailers such as Tesco, M&S and Sainsbury. For such market including sports, the company can make use premium prices (Wood, Pitta and Franzak, 2010). Promotion:The cited company is going to focus on aggressive promotion in which is going to offer discount pricing, combine selling, advertisement and digital, online promotions. The best marketing practices are the online promotion which is going to design for the market. Marketing plan MARKETING MIX ELEMENT Year 1 ProductAt the initial stage of the launch of product it will be introduced in two different flavors PriceCompany is keeping its price low initially. A first low price will be changed for the product on the basis of using price penetration tactic. PlaceAQC company retail outlets have been selected to sell the product at starting age PromotionCombine selling, discount offers etc. Implementation and Control The marketing plan designed above is to be implemented in the UK market within the time frame of 1 year. However, monitoring and controlling of overall plan is required by the entity. Here, is a Gantt chat showing activities and time frame of overall marketing plan: Activities /Months Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 14
Market research Segmentation and targeting New product development Introducing productin market Marketing and positioning Taking customer feedbacks Possible modification in products Measuring success Ways to measure success The success of the new launched product in UK market will be measured through sales performance and customers responses towards the products. The major performance criteria basedionKPIswillbeROI(Returnoninvestment).Theamountinvestedinproduct development marketing campaigns should be earned back with a high rate that depends of sales of products. The higher sales of projects in the market will show a favourable. In addition to that, the response of the UK people will be always to measure the success of product and company in the UK market for which social media sites will be used (Garoufallo and et.al., 2013). 15
CONCLUSION From the above study, it has been articulated that appropriate marketing measures help in business in its growth and development. It is highly essential for them to analyse effective and well developed marketing plan. With the help of above case analysis of AQC, it has been identifiedthatcreatingwelldevelopedmeasureshelpedthemindevelopingappropriate marketing strategies for the growth of their business. Further, this study also helped in enhancing the growth aspects for business organizations as well as appropriate success factors for AQC. 16
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