Principles of Operation Management : Assignment

Added on - 21 Feb 2021

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Principles ofOperationManagement1
Table of Contents1. Introduction to organisation.....................................................................................................32. Roles and Responsibilities of operational managers...............................................................33. Core operational activities within the organization.................................................................44. Interrelation of various operational activities and how this adds values to organizationsoperations.....................................................................................................................................55. How current trends in business environment impact on operations........................................66. External and internal factors....................................................................................................67. Impact and implication of factors on strategic long term goals...............................................88. How operations management support in long-term strategic goals.........................................8Conclusion.......................................................................................................................................9REFERENCES..............................................................................................................................102
1. Introduction to organisationTesco is the multinational groceries and general merchandise retailer company which isbeen headquartered in Welwyn, UK. It is a British company which was founded by Jack Cohenin 1919. It has around 6,800 shops in seven countries across Asia and Europe (Formentini andTaticchi, 2016). The various products of Tesco are supermarkets, hypermarkets, superstores andconvenience stores. According to the gross revenue this company was measured to be the thirdlargest retailer in the world and according to the revenue ninth largest retailer in the world. Thiscompany is also listed on the London Stock Exchange.2. Roles and Responsibilities of operational managersIn Tesco operational managers play a very vital roles and responsibilities in organizations.High level duties such as improving organizational processes, work to improve productivity,efficiency and quality, and attracting talents are the functions of operation management.Inspiring leadership is being provided by the operational managers in any organization. Theyalso make important decisions, planning and policies. Operational policies and procedures aredeveloped, implemented and reviewed by operational managers. Recruitment of new joining byHR is assisted by them whenever necessary. .Roles of operational managersOperational managers are the upper level management of the company that makes sure thatcompany is performing at its best potential (Role of operations manager. 2019). The variousroles of operational managers are:A big picture perspectiveOversight of financial information and budgetsSupervise supply chain and inventoryWorkflow and staffingOperations managers in various industriesResponsibilities of operational managersTheir key responsibilities is to see budgeting reporting, planning and auditing and workingwith senior stakeholders (Genovese and et.al., 2017). The responsibilities of operationalmanagers is to monitor each complaint with proper rules and regulations and to ensure each legaland regulatory document should be filed. He is also responsible for identifying and addressingproblems and various opportunities for the company.3
Building of partnerships and alliances with other organization is also the responsibility ofoperational manager. Planning of short and long term goals while working with board ofdirectors for determining values and mission of the company. Operational managers are alsoresponsible for supporting workers of any organization to communicate with the team ofmanagement.3. Core operational activities within the organizationIn tesco activities such as general administration, maintenance, generating revenues,producing and selling of products are the daily activities. These activities of companies aretermed as operating activities (Schönsleben, 2018). The key operational activities of anycompany includes manufacturing of the product or service, selling, advertising and productmarketing activities. Deduction of operating expenses from the organizations operating revenuesgives the operating profit this shows operating income by organization financial statement. Anyorganizations key operating activities is also the keeping the cash flow statements that keeps thetrack of inflows and outflows of cash.ManufacturingManufacture unit of company set out to perform some basic functions to transformresources into finished goods. Their function is to fine tune the production process to focus onquality and to hold down the cost of materials and labour. Manufacturing involve productionplanning, production control and quality control.SalesIn any organization this process of operational activities involves closing the transition aftermarketing process begins. Highly trained staff is required in this process. This process involvesexchange of money with the product or service. But in case of online business this operationalactivity can be automated.AdvertisingIn order to keep the awareness of new products or services among the customers in themarket advertising plays a very important role. For tesco advertising plays a consistent role toincrease the awareness among potential buyers. It also helps business to reach market objectivewhich involves regularly developing advertising campaign that involve planning, creating,delivering and evaluation for an ad.Marketing4
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