Problem Solving Tools and Techniques for Decision Making in Honeypot Medical Centre

PROBLEM SOLVING TOOLS AND
TECHNIQUES WHICH HELPS FOR
DECISION MAKING WITHIN THE
WORKFORCE
HONEYPOT MEDICAL CENTRE

Table of Contents
INTRODUCTION................................................................................................................................3
HONEYPOT MEDICAL CENTRE................................................................................................3
SHARING EXPERIENCE WITH ORGANIZATION.........................................................................4
PROBLEMS WITHIN HONEYPOT MEDICAL CENTRE...............................................................4
LITERATURE RELATED TO THE CHOSEN PROBLEM...............................................................5
SEARCH..............................................................................................................................................6
PROBLEM SOLVING TOOLS AND TECHNIQUES........................................................................6
ALTERNATIVE SOLUTIONS..........................................................................................................11
EVALUATING BOTH OF YOUR PROSED SOLUTIONS.............................................................13
DISCUSSING IMPLEMENTATION OF THE PROPOSED SOLUTION.......................................13
COMMUNICATE THE PLAN TO STAKEHOLDERS....................................................................14
PMI.....................................................................................................................................................15
CONCLUSION..................................................................................................................................15
REFERENCES...................................................................................................................................17

INTRODUCTION
Complication determination plus verdict fabricating are necessary trade plus viability
capacity. Complication determination repeatedly embraces verdict fabricating, executive board plus
director masteries plays primary role in verdict fabricating. Procedures and tactics play a vital role
for increasing verdict fabrication and decision competence. There are separate people who can
decide without any pressure additional those human being must, whence focus for developing the
usefulness with the choice that they are taking. Extra knowledge about choice taking could be
useful to give nature options, however these options must be taking a role within the estimation
procedure. Complication determination plus verdict fabricating are connect to one other mightily
additional every of them required ingenuity to build options, which can take a place within the
brainstorming move towards.
Extreme persons carry out to determinate difficulties to contain an option. Most of the time those
people work better without any pressure and are able to take decisions in short time.
Those tactics are creating simply to achieve the goals in short and quality way within the hoop and
gives the ability to solve fast similarity problems within the organization.
Every modify could be resolve via choice making and brainstorming activities within the staff with
leadership skills.
Problem solving and decision making are considered to be effective and important skills
which in turn helps in improving the quality of the decision making. This helps in fixing various set
of issues which helps in finding the best solution to the problem. Use of effective problem solving
tools like PESTLE Analysis, SWOT Analysis, Brainstorming, etc. in order to solve various specific
problem within the organization. In this report I will explain what the problems within the
Honeypot Medical Centre which are was taken by interviewing some of the staff and seen by my
personal experience. Also, will try to apply Problem solving tools and techniques to solve these
problems. The problem solving tools and techniques will be explained (when is possible), some
suggestion are given plus what are the benefits if those problems will be solved.
HONEYPOT MEDICAL CENTRE
Honeypot Medical Centre is small GP surgery and NHS organization with 8GP’s, nurse, health care
assistant, pharmacist, receptionist. There works an 8 General Practices, 1 Nurse, 1 health care 1
assistant, 1 pharmacist.
The services which the Honeypot Medical Centre provide are: Cancer Screening, Children’s Health,

Managing Chronic Diseases, Men’s Health, Planning a family, Vaccinations, Woman’s Health.
Honeypot Medical Centre is located at Queensbury, Stanmore and is one of local GP surgeries in
Harrow Council. Honeypot Medical Centre provide also same day appointment which is one of the
issues mentioned in this report.
(Honeypotmc.co.uk)
The location of Medical Centre is at the Hight Street in Queensbury and the local busses 114 and 79
stop near by the surgery, therefore is easy for visiting.
The technology which is using it in the Honeypot Medical Centre is modernistic, but the software’s
are much more complicated for the computers that the surgery work with. Like example: The
appointment booking system is need much larger processor that the one which the surgery
computers works with.
The Honeypot Centre work together with few local clinics where can be booked appointment if the
Honeypot Medical Centre run out of day appointment availability. This is clinics are open from 8:00
am until 20:00pm.
(Honeypotmc.co.uk)
SHARING EXPERIENCE WITH ORGANIZATION
I have been a patient within Honeypot Medical Centre where I was effectively treated with
various medical services in order to gain better care results and outcomes. It was a great experience
to gain quality set of treatment as a patient in this Honeypot Medical Centre. I have been treated by
health care practitioners who has skills, knowledge and experience to treat me effectively. I have
faced difficulty in managing my health problems. I have also faced difficulty in managing my
health condition but professional care practitioners of Honeypot Medical Centre has helped me
provide the best possible care. I have gained immense degree of care from top health care doctors
which helped me in recovering and carry out all the task by myself.
PROBLEMS WITHIN HONEYPOT MEDICAL CENTRE
From primary research was found that in this surgery have a couple of complex problems. In
first time the patients complain about waiting time. The key problem associated with the Honeypot
medical centre is that, they do not have an effective management system to lower the queue in order
to provide better are results within the stipulated time frame. The doctors delay for shifts and the
appointments time delaying automatically. Usually there limit of the appointments for the working
day that is why every appointment should take not more than 10 minutes inside the room. The staff