Problem Solving and Decision Making

Problem Solving and
Decision Making

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Nature and impact-of complex problem..........................................................................................1
Fishbone diagram.............................................................................................................................1
Swot analysis...................................................................................................................................2
Pestle analysis..................................................................................................................................2
PMI decision making tools..............................................................................................................3
Implementation plan........................................................................................................................3
Success indicators............................................................................................................................4
CONCLUSION................................................................................................................................5
References:.......................................................................................................................................6
Books and Journals.................................................................................................................6

INTRODUCTION
Problem solving is a step by step process that requires decision making at each stage which
means problem solving and decision making go hand in hand. In organisations the employees
and employers both are expected to have these cognitive skills in order to solve the internal
disputes and to provide the employees with the job satisfaction (Irhamna, Amry, and Syahputra,
2020). In organisations of UK the employees are facing the complex problem of job
dissatisfaction. There are several reasons of job dissatisfaction among the employees which is
required to be solved and decision must be taken in the favour of both employees and employers.
The present report is broad overview of the complex problem faced by employees and also what
are solutions of the problem. The report will also discuss about the success indicator to measure
effectiveness of the decision.
MAIN BODY
Nature and impact-of complex problem
In UK it is analysed to loved job satisfaction is growing and becoming a big problem among
employees which is directly impacting the performance and Prosperity of organisation. There
are several reasons behind the job dissatisfaction among the employees such as long working
hour’s culture due to which Employees are facing the health and mental issues which is
impacting the performance and productivity of an employee towards the organisation and also
increasing the absenteeism rate in the organizations of UK (Akhmad, Suryadi and Rajiani, 2020).
The reduction in the quality of work is also one of the problems of the dissatisfaction of
employees due to which employee does not fell encouraged and motivated for the work and
reduces the performance. Lack of payment is the big issue that employees are facing due to the
economic recession and financial difficulties caused after Covid-19 among the organisation.
Employees are getting demotivated because of the reduction in their payment also losing the trust
over the organisation which is bad for the organisation reputation and also decreasing the
retention rate.
Fishbone diagram
The fishbone diagram is visualisation to that help in representing the potential causes of a
problem in the different categories (Coccia, 2020). Basically football diagram is a brainstorming
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