Problem Solving and Decision Making

Problem solving and decision making
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Table of Contents
Table of Contents.............................................................................................................................2
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Nature and impact of complex problem on organisation.............................................................3
Cause and effect analysis of complex problem...........................................................................3
PESTLE Analysis of complex problem.......................................................................................4
Evaluation of alternative solution to the problem........................................................................4
Demonstration of implementation of plan...................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6
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INTRODUCTION
Problem solving and decision-making skill is very important in every manager and leader in
the organisation to understand the issue and make it more effective in order to fulfil the needs
and demands of company (Espeland and et.al., 2018). Through this skill it will improve the
employee satisfaction. In this it is being discussed about the complex problem in the workplace
and analyse its identified problems and using appropriate decision making technique. Apart from
formulating the PESTLE analysis and solution for the problem.
TASK 1
Nature and impact of complex problem on organisation
In the organisation the problem that has been faced by the employees is that they do noy
have the fingerprint clock in and out and leads to many problems to many workers as it does not
shoe the actual working hours. This problem is quite serious as this increase the problems of
employees to show the proof to the management. Apart from the problem is that they were
underpaid and not getting whole salary.
Impact of these problem on performance of company are as follows-
 This will reduce the overall efficiency in the organisation as employees were dissatisfy
from the management and will not doing their task effectively.
 Employees were feel demotivated and will not put their all efforts in the company and
will create negative environment in the organisation.
 They will loose the interest and start leaving the company and will put adverse impact on
the performance of the organisation.
Cause and effect analysis of complex problem
This analysis includes two key steps that are looking backwards and looking forwards. This
analysis can be use to solve this problem in following way-
 In looking backward, this problem can be solved in the previous and identify it
thoroughly in order to maintain it. Such as fingerprint clock is being installed in previous
and than replicate its positive outcome to evaluate its efficiency (Koppenjan, Koppenjan
and Klijn, 2004).
 Looking into future and make effective planning. For complex problem like fingerprint
clock, if it is will be used in the company then it is essential to overview the unforeseen
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