This document discusses problem solving and decision making in organizations, focusing on the case of Cocotte Restaurant. It covers topics such as organizational leadership, the impact of COVID-19, and change management. Recommended solutions are provided for the identified organizational problems.
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TABLE OF CONTENTS MAIN BODY...................................................................................................................................3 1: Organization.............................................................................................................................3 2: About Company.......................................................................................................................3 3: Complex problems...................................................................................................................3 REFERENCE...................................................................................................................................5
MAIN BODY 1: Organization Cocotte Restaurant is the chosen organization for the analysis in this report, the company tend to provide wide range of healthy eating options to customers at an affordable pricing rate through which it is able to achieve high customer base. 2: About Company Cocotte Restaurant tend to provide its services at several locations within the UK through which it is able to attract the local audience as well as the tourists visiting the location, which has provided organization a high customer base. Company tend to provide different type of eating products to its customers on the basis of their requirements through which it tend to ensure that it is able to achieve high level of customer engagement. Cocotte Restaurant tend to provide its organizational services through in store serving and also provide its organizational services through e-commerce activities in such a way that it is able to achieve customer diversity providing an efficient economic growth to the organization. 3: Complex problems Following are different situation at Organizational leadership- The organizational leadership at Cocotte Restaurant tend to take several steps through which it can ensure that company is able to achieve high level of work productivity (McGibbon, 2019). Due to this factor it follows autocratic leadership for leading organizational employee work forces so that employees are being able to achieve high level of work productivity. Due to this use of autocratic leadership employee's level of engagement in organizational activities is being decreased and because of which overall work productivity is being affected. COVID-19- During the present time of COVID-19 the government have to implement lockdown within the country and because of which organizational sales and customer count was brutally affected. Due to this the company has to take actions like reducing employee workforces so that expenditures can be reduced because of which employees are not being able to achieve a high level of engagement in organizational activities. Due to this the company has to face low work productivity which make impact upon its sustanibility within the market place. Change management- Organizations like Cocotte Restaurant has to make sure that it is able to make improvisations in the work areas as per the market requirements so that it is able to
develop new and rare products for achieving competitive edge. Due to this company has to provide efficient training to its employees so that they can implement appropriate changes in their work areas through which it can achieve high level of work productivity. But it has to make organizational expenditures for providing training to employees because of which it will affect its economic growth. Recommended solution to the organizational problems- Organizationalleadershipmusttendtoimplementsituationalleadershipordemographic leadership through which it can ensure that it is able to achieve high level of work productivity by increasing employee's engagement in organizational activities (Bratton, 2020). With that Cocotte Restaurant can increase its engagement in e-commerce activities through which it can continue its services to the customers while following the legal legislations. With that company can also influence its employees to implement work creativity at their working through which it can achieve improvisations at work area at low expenditures.
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