Problem-Solving Skills: A Vital Asset for Today's Managers

This paper explores the significance of problem-solving skills for managers in today's dynamic business environment. It delves into the definition, importance, and steps involved in effective problem-solving. The paper analyzes the impact of these skills on organizational achievements and highlights the benefits they bring to both individuals and organizations. It also examines the critical role of problem-solving skills in the context of Human Resource management and Total Quality Management.

BUSINESS AND PROJECT
MANAGEMENT
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Table of Contents
Introduction................................................................................................................................3
Literature Review.......................................................................................................................4
Critical analysis of Literature review.........................................................................................7
Conclusion..................................................................................................................................8
References..................................................................................................................................9
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Introduction
Problem-solving skills are such which are used in by the individuals to solve the related
problems involved in the working of organisation (Savery, 2015). These skills are persuaded
by the individuals with several perspectives, visuals and uses the different form of
terminologies in it. The problems may take both forms that are well defined and ill-defined
used in by the individuals to find the adequate solution to it (Doyle, 2017). The competence
should be present in the managers regarding the problem-solving skills. Skills are the ability,
proficiency that is acquired or developed with the help of training while the competence is
the possession in regards to the satisfactory level of knowledge and the acquisition of the
range of the specific skills. The role of the manager which is possessed from this skill is
related to the HR manager which proves effective in the solution of the problems of the
employees.
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Literature Review:
Problem-solving skills:
These are the specific skills which are present among the individuals to solve the problems.
These skills help in the providing a good carrier to the individuals in the today’s environment.
These practices also help in the development of the effective and efficient business plans that
help the organisation in the long run (Mckay, 2017).
Importance of problem-solving skills for today's managers:
The problem-solving skills are considered to be one of the significant skills which are present
among the managers. These practices help in the implementation of the right decision in the
working of the organisation. These skills if present in the manger of the company then
provides the business number of the benefits. The presence of this skill among the manager
helps in the organisation with the enhanced productivity and the profits. The different
concepts are introduced in today’s environment which provides the tactics related to the
problem prevention. The presence of this skill is considered to be a team-oriented exercise
which tends to involve the number of the employees to suitably identify the major causes and
to develop their solutions (Watanabe, 2011).
Organizational Structured Problem Solving on Total Quality Management:
According to Liang & Zhang (2010), it is considered to be an important method which is
used in the improvement of the quality. The structured problem solving is considered to be an
effective way to improve the performance of the business. The effective implementation of
the total quality management tactics helps the individuals to solve the problems structurally
(Liang & Zhang, 2010).
Steps used in the solution of the problems:
There are involved the specific procedure or the steps which are used in by the manager to
solve the problems. These are provided thereunder:
Step 1: Selection and identification of problem: The first and the foremost step are to identify
the problems and the related reasons for it. It is based on the varied measurements.
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Step 2: Analysis of problem: After the identification of the problem its effective analysis is
made by the manager to find the major causes behind the arrival of the problem.
Step 3: Generation of the possible options: The possible solutions of the problems are
identified and implemented by the right individuals in the company along with the costs
involved in it (Frensch & Funke, 2014).
Step 4: Selection of the best solution: The best solution as per the costs and the quality is
selected by the manager.
Step 5: Implementation of the solution: The solution which is selected by the organisation is
implemented by the manager with the formation of the effective plan.
Step 6: Evaluation of solution: The solution identified is evaluated with the problem provided
in (Liang & Zhang, 2010).
Impact of the problem-solving skills on the achievements:
The problem-solving skills help in the management to attain the number of achievements in
the life of individuals. Such persons are easily adjusted in the business environment and the
practices which are laid in it are followed easily by the management effectively. The effective
designing and the implementation of the exercising skills help in the management of the
company regarding the formation of the plans (Proctor, 2014).
Benefits related to problem-solving skills:
Problem-solving skills possessed in by the manager of the company helps in the effective
decisions making and the understanding of the activities. It also helps in the development of
the ideas and the understanding regarding the risks involved in the working of the practices in
the organisation. The effective solution of the problems helps the individuals to assess the
implementation and the working plan effectively in the workplace. This also helps in the
improvement of the associated business results and the profitability. The effective analysis of
the environment helps the manager to solve the issues in regards to the problem (Segal, et. al.,
2014). These skills help in the management in relation to the solve the number of the
problems and also helps in the enhancing the productivity of the company and the business.
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(Source: Puehler, 2016).
Problem-solving skills are an important quality which must be present in the individuals. It
helps in the effective analysis and the appraisal of the employees that are part of the
organisation. The effective analysis and the interpretations are helpful in the formation of the
business plan and the risk assessment procedure. The effective skills present in the working
also help in the development of a good atmosphere in the organisation.
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Critical analysis of Literature review
The problem-solving skills are proved to be helpful for the job position desired that is of the
HR manager. The HR manager is considered to be an individual who is considered to be the
backbone of the company and is considered to be responsible for all the related activities and
management of the organisation. The decision to undertake the career in this field is
considered to be a good decision in context to the demand possessed by the individuals.
The HR manager involved in the company deals with the number of the problems related to
the working, employee behaviour, management of the work, customer satisfaction, etc. Hence
in all the fields, the presence of the problem-solving skills helps in the manager to find the
solution of all the related problems with their effective skills and the competencies. The
leadership is also considered to be one of the frameworks which are performed in by the HR
manager of the company and the presence of this skill helps in the management a lot to deal
with the situations. This skill also helps in the solution of the legal and the tactical problems
with the help of effective background development in the organisation (van Gils, et. al.,
2017).
Such skills also help in the business regarding the total quality management and also help in
enhanced working along with the profitability. The working practices and the management
environment help in the business understating to effectively implement the solutions to the
business problems. It is analysed that the coordination is necessary while implementing the
problem-solving skills. For example, if in any organisation there is involved the dispute and
the HR manager is approached for the solution. Then in such case, the problem is solved with
the help of coordination among the team along with the analysis of the skills. This also helps
in the effective development of the environmental practices involved in the organisation
(Funke, et. al., 2017).
The related skills related to the leadership, communication and the coordination needs to be
developed in by the management to interact with the staff personnels effectively. The
effective management practices help the organisation in the long run and also help the
employees with the increased productivity.
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Conclusion
Hence it is concluded from the above report that the problems solving skills help in the
manager to effectively work in the business environment. The things which inspire the
manager to solve the problems that are related to the smooth workflow of the business. The
effective administration of the problem-solving skills helps in the formation of the good
carrier of individual and growth in the economy of that person (Carrerbuilder, 2017). The
skills related to maintenance of the coordination needs to be improved in by the mangers
which help them to work more flexible in the business. The skills in relation to the
maintenance of the coordination need to be maintained by the manager to analyse the
working of the environment effectively. The improved skills and the practices help in the
long run growth and the productivity.
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References
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 Proctor, T. (2014). Creative problem solving for managers: developing skills for
decision making and innovation. Routledge.
 Puehler, R., 2016. Benefits of a Structured Problem Solving Approach. Available at:
https://www.linkedin.com/pulse/benefits-structured-problem-solving-approach-ralf-
puehler [Accessed on: 07.03.2018].
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 Segal, J. W., Chipman, S. F., & Glaser, R. (Eds.). (2014). Thinking and learning
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 Van Gils, S., Hogg, M. A., Van Quaquebeke, N., & van Knippenberg, D. (2017).
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