Process Scoping and Analysis Report for BMPC Pty Ltd.

Running head: PROCESS SCOPING AND ANALYSIS REPORT
Name of the Student:
Student Number:
Process Scoping and Analysis Report
Name of the Organization: BMPC Pty Ltd.
Name of the Client: Cathryn. K Baker (CEO)

1PROCESS SCOPING AND ANALYSIS REPORT
Executive Summary
This report is focused on an organization “BMPC Pty Ltd.” which is a medium sized business
having more than 20 employee but less than 200 employees. This report has been prepared for
the CEO (client) to present the issues that are existing within the organization. In the first section
of this report, the importance of BPM (Business Process Management) approach has been
highlighted so that the client can easily understand the necessity of business process
management. Further, the illustrations has been carried out on benefits that will be achieved by
the business upon adoption of business process management. In the next section, analysis is
carried out to demonstrate the problems faced by the business in terms of their operations as well
as business activities. A Gap Model has been designed to illustrate the problems and their causes
along with the consequences. An “As Is” process diagram is also presented to demonstrate
existing situation of the business. Process scoping diagram has also been prepared to highlight
the process flow problems so that essential measures can be taken to improve the existing
situation of the business organization. Finally, the recommendations have been provided in last
section of this report so that necessary process changes can be implemented within the business.

2PROCESS SCOPING AND ANALYSIS REPORT
Table of Contents
Introduction......................................................................................................................................3
BPM and Strategy............................................................................................................................3
Importance of BPM approach......................................................................................................3
Explanation on Business Process Management...........................................................................4
Organization chart...................................................................................................................5
Benefits of BPM..........................................................................................................................5
Problem Analysis.............................................................................................................................7
Identification of problems............................................................................................................7
Gap Model.............................................................................................................................10
Current ‘As Is’ process of the organization...............................................................................12
Project scoping diagram............................................................................................................13
Recommendations..........................................................................................................................14
References......................................................................................................................................15

3PROCESS SCOPING AND ANALYSIS REPORT
Introduction
This report has been prepared for the Cathryn. K Baker who is the CEO of BMPC Pty
Ltd. The chosen organization is a medium sized business with more than 20 employee but less
than 200 employees. This report has been prepared for the CEO (client) to present the issues that
are existing within the organization. In the first section of this report, the importance of BPM
(Business Process Management) approach has been highlighted so that the client can easily
understand the necessity of business process management. In this report, the concept of BPM
(Business Process Management) is being highlighted so that client can easily understand the
benefits that will be achieved by implementing BPM strategy in the organization. The
importance of BPM implementation for operations within the organization has been illustrated in
the report. Further, problems existing within the organization has been analyzed to determine the
critical or urgent issues that have to be taken into consideration. The problem analysis is carried
out so that improvements can be done in the existing processes within the organization. Various
models also have been prepared on behalf of certain analysis to give a detailed insight into the
concepts being illustrated in different sections of the report.
BPM and Strategy
Importance of BPM approach
In context to the case of BPMC Pty Ltd., it has been identified that there is a requirement
to incorporate a BPM approach within the organization as it has grown rapidly since
establishment. The concept of departmentalization has also been introduced in the organization
which means that various tasks are completed in processes comprising of many steps to ensure
fulfilment of business objectives. A functional view of the organization has been adopted and it