Professional Identity and Practice

This document explores the importance of ongoing professional development and the benefits it brings to different stakeholders. It examines the expectations of employers regarding skills and competence. It also evaluates the importance of ongoing professional development and associated professional skills. Additionally, it critically evaluates the skills and competencies of the individual. The document covers a range of learning theories and approaches and includes a job interview for a service industry role, along with a review of the strengths and weaknesses of the interview process.

Professional identity
and practice

Table of Contents
Professional identity and practice...................................................................................................1
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
P1 examine the key benefits of on-going professional development for different stakeholders.3
P2 Investigation of professional employer expectation of skills and competence......................4
M1Evaluate the importance of on-going professional development and the associated
professional skills........................................................................................................................6
P3critically evaluation of own skills and competencies..............................................................6
M2Evaluate own skills and competences and the most appropriate developmental approach to
develop the personal and professional skills for a specific job role............................................8
P4 range of learning theories and approaches.............................................................................9
Construct a development plan to enhance chosen skills and competencies within a specific
work context..............................................................................................................................10
P6 undertake a job interview for a suitable service industry role..............................................12
P7 Review key strength and weakness of an applied interview process...................................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
The professional identity and practice can be as explained as the process in which this
allows the process to get develop the skills as well as knowledge in order to get achieve the
specific goals as well as target within the specific period of time. Within the present scenario
within an individual will perform numerous works in order to get reach out with their satisfaction
level for professional identity as well as practice that can be really get effective because, this will
simply get allow to get improve the whole standard of living. Now, in respect of the report as
front office manager of the company hotel holiday inn has been get opted that is dealing within
the hospitality sector. this hotel founded in 1952, this is a British brand hotel and the subsidiary
of intercontinental hotel groups, it has grown to be one of the world largest hotel chains with
1,173 active hotels (Basnyat, Che and Ip, 2021). This respective report comprises some of the
important information in relation to on-going professional development as this is self-directed
field in order to get enhance the professional identity. By the help of own skills and competence
that will be get focused by involving different approaches of learning.
MAIN BODY
LO1
P1 examine the key benefits of on-going professional development for different stakeholders
In the present scene, the ongoing development is the process, that is one of the most
important part of ongoing professional development is connected to organised procedure of
possession the record skills, experience and knowledge, that people or any of the specific what
learned within the particular area of work. This is compulsory to improve knowledge of the
individual to progress them and will take the result in the effective manner. Usually, this is
connected to the expansion process for discovery the wants of skills that is totally relevant to the
extents of working as well as the abilities in the mode to advance the individual for satisfying the
longer-term base for classifying the upcoming career path. But this aims towards inspiring and
reassuring the peoples for healthier achievement of the work (Beldona, Kher and Bernard,
2020)This on-going development also springs the material of facts and ability on the regular
basis. Furthermore, the education connected to the self- directed knowledge that is concerned
with procedure in which the individual individually can learn as well as can obtain the innovative

effects by undertaking its hard work, within the definite time period. Now, here is as a front
office manager of the hotel holiday inn, debated about characters and responsibilities of the both
of the employer and employee there are some of the assistances that is resolute below within the
topic.
Employer- in the relations of the continuing development within the organisation. this is the
accountability of the front office manager to gratify the wants and demands of the corporate. The
front office manager will show an operative role in generating the income as well as enhancing
the productivity within the modest place of the hotel industry. The front office manager is the
one who have to aspect after about each staff, that will show very much important role in the
terms of skills, capabilities as well as dissimilar personalities this will be bring into line by the
front office manager for achieving goals and objectives of the corporate that will become
modification from period of time. Though, by the aid of this process the continuing expansion of
employer of the hotel holiday inn that will be able to realize its purposes within the operative
manner. There are some of the benefits associated to employer will be deliberated further.
 The ongoing professional development program will get allow them to improve the
image of the hotel brand and its image within the organisation, that is really
necessary in present scenario
 They are being able to get hire experienced employee within the ongoing
development of employee to get higher opportunity within the organisation (Cao and
Hamori, 2020)
Employee- they are the person that will play the most crucial role inside the organisation. As
the company hotel holiday inn will get focused on the on-going development process because of
every employee can get numerous benefits and those are the benefits will be mentioned below-
 The employee will be gotten able to achieve the high level of satisfaction in which this is
required within the present scenario
 The most important part within its CV that can be get improved through the chances of
getting the increase in promotion in appropriate way.
 Then, there will be the higher opportunity for them within the individual way by which
the higher education income will get generated (Dobrosovestnova, and Hannibal 2021 )

P2 Investigation of professional employer expectation of skills and competence
Within any of the organisation the employer has some of the expectation from its employer
because they are simply getting relates with the results of the organisation that is really needed
within the present scenario. Generally, the hotel holiday Inn have been also some of the
expectation from its employee because they are simply get relates with the results of the industry
and also have some of the expectation from its employee. So, that they can get contribute
towards the organisation is achieving the target and goals with some of the specific period of
time. The skills as well as competencies is really important for the management of hotel holiday
Inn is looking for this is mentioned below-
Skills;
 Creative Thinking and initiative- within any of the business organisation, every
employer is having the expectation and within the similar manner employer of hotel
holiday Inn has the expectation from its employee. So, that they can easily get contribute
the creative thinking. This is really required because for achieving the goals of
organisation in achieving the goals as well as target of the organisation. even the
organisation will be able to take some of those decisions by which, they can get
represents themselves in dissimilar manner within the competition of market
 Confidence- This is really required within the organisation like hotel holiday Inn that, its
employee will must have the confidence while performing any of the business activities
within the organisation. This is really necessary because this will get allow them to get
deal with any of the organisation as well as customer or manage them within an effective
manner which is really important within the current scenario (Jiang, Law and Li, 2020)
Competencies;
 Teamwork- This is really necessary for every organisation that its employee will must
get able to work with the team due this will generally get allows them to get perform in a
better way and sometimes work can get completed within the short period as well as
generally employer of Hotel holiday Inn will get expect that employee will must be able
to get perform its work by creating the team because this will help them to decrease their
stress and chances of errors which is get required within the current scenario (Legendre
and Bowen, 2020)

 Work ethically- for achieving the growth of the business organisation. This will get
expected by the employer that its employee will be get capable to work in an ethical way
that will be get required in present scenario within the organisation. now, in relation to
the hotel holiday inn, the employee should be able to work fairly within the organisation
and can also deal within the decent manner with the customer, because this can get
directly allow them in order to achieving their target and goals.\
M1Evaluate the importance of on-going professional development and the associated
professional skills
Increase retention- within this era, where more and more employers are cutting with the
costs for the opportunities like the training, and the organisation can get stand out from the rest
by get offering and promoting some professional development opportunities. They are offering
the professional development will shows the workers that organisation will get care about their
career progression as well as they are get interested in keeping them with the organization long-
term.
Build confidence and credibility-There are no likes to feel they are get missing its
important skills in their occupation. As well as to get providing the professional development
opportunities of training, that will get allow the staff to get build the confidence within the work
they are doing. This is also help to get build the credibility as they are get continuing in order to
upgrade the new set of skills as well as certificates (Loo, Khoo-Lattimore and Boo, 2021)
LO2
P3critically evaluation of own skills and competencies
By looking at the present scenario, as the manager of hospitality within the premises of
hotel holiday Inn. This s become necessary for me to get analyse each and every capability, that
this will hold. This is really necessary because, this will get provide me the better way that how
any of the work is get want to be done in the proper manner. As well as. I become able to
perform my assigned work within the systematic way but still there are few skills as well as
competencies that has been get discussed. Therefore, the appropriate decisions can be taken for
attaining the better outcome.
 Use of technology- in the recent day’s technologies are become changing that is really
very much essential within the present scenario in order to get perform each of the
working and easiest manner. Within the particular area I will be like to rate my self itself

7 out of 10, because there will be different type of knowledge, that how any of the
technology will be required to be get used. Though, I have the knowledge within those
respective field in which due to which I can smoothly will get guide my subordinates as
well as how they upgrade its technical knowledge, that is really get important for the
current scenario
 Willingness to learn and adopt- within this respective field. I am rating myself as
7 out of 10. This is because I am having an interest to get learn few things fresh on
a daily routine basis which is really very much important. I know that skill which I
need to bring some of the improvement within some of the respective area, by
which future goals can easily get achieved. This will also get allows some of the
changes which is really very much important as for doing work within the post of
front office manager at hotel holiday Inn. As my current desire to get learn and
adopt something new within the daily basis that can be really get helpful for the
organisation like hotel holiday Inn
 Positive attitude-while discussing about the respective field I will give rating to
myself 9 out of 10. This is because I have seen itself for having a really positive
attitude towards in relation to the work and sometimes will get receive the positive
feedback from some of my sub-ordinates in the way they want to proper guide
them. This is one of those areas that has been allowing in order to get achieve its
goals
Now, in the respect of the front office manager within the hotel holiday Inn. I have
been discussed some of the important points that has been discussed further-
 Problem solving- this is really get required for any of the person that will be working on
the post of front office manager that must have the abilities to get resolve, some of the
issues that will get arises within the whole business enterprises. In the recent scenario, I
will get rate myself 6 out of 10 within these respective areas. This is because still here are
some of the fields, where I am not capable to resolve some of the problems. But mostly
of the time I will get identify through which the organisation will do not face any issues.
 Leadership – This is one the area, where I can simply rate myself 8 out of 10. This is
really because I thought that I am capable to get guide the subordinates that how they are

get required to work within any circumstances. These are the types of skills that will get
allow to perform my job with guidance of hotel holiday Inn.
Personal swot analysis
 Strength- I have a great skill of leadership that is get required to work with any of the
higher level of position within the organisation. because I have worked in hotel Marriot
from past two years. Apart from this, I will always like to get show the positive attitude
in relation to my work, that is really necessary for the present scenario within the hotel
Marriot also I have various skills of adaptability so I can adopt any of situation running
inside the organisation Marriot.
 Weakness- the weakness is related from the decision making as per the need of the
situation is one of the major areas where I am not that much capable sometimes within
the hotel Marriot to perform well because sometimes, I get lose my confidence. Another
thing is to get sometimes to get listening to the points of the subordinates is really another
area, where I get still needs to work. Lastly, sometimes also I have poor communication
skills to get interact with any of the customers in hotel Marriot due to their unexpectable
questions.
 Threats - by not regularly get focusing towards the experienced sub-ordinates as well as
idea and views to get create any of the problems in hotel industry like Marriot, I have get
experienced these threats in regular manner. As well as I have experienced data privacy
as well as cyber security that has been the big concern for the total number of the sectors
that I have been faced. Lastly the staff of another critical thinking as well as risk for me
in hotel Marriot.
 Opportunities; if I will only get focused on my work, that will get analyse, the different
past situation, then there will be large possibilities that I can easily will make the
effective making of decisions. Apart from this the hotel Marriot is helpful for me to get
learn the numerous vital skills to enhance my efficiency of working. Moreover, this will
also get provides the career turnover without any limits
Belbin team theory

This is one of the theories which can get allow the organisation like hotel holiday Inn to
get form the effective manner as per the requirement of the organisation which will sometimes
have the great impact on the overall results. This theory will also get suggest about the number of
certain roles and that will be the co-ordinator, completer, team worker as well as many more if
all of these roles will get perform by some of the specific individual person, because they have
huge responsibilities that organisation like hotel holiday Inn can take major lead within the
market (McGinley, and et.,al 2020).
M2Evaluate own skills and competences and the most appropriate developmental approach to
develop the personal and professional skills for a specific job role
Offer professional training from the get-go- setting your employee up for the success within
its role that will starts with providing them every tool as well as resources that they get needs to
get do their job within the appropriate way. This will also get includes the various professional
trainings that I can practice this from the employees the first day and get beyond by developing
the knowledge as well as base of some of the major critical information as well as best practices
for the new hiring as I want to get develop the teams. As well as for the remote employee, they
may not get the similar chances to ask some of the questions at the desk. so, by creating a depth
planning is especially important for getting them ramped up.
Emphasizes soft skills- these are most of the important competencies are sometimes do
get emphasize within the in corporate environments. Even the name of the soft skills makes them
the soft skills that will makes them as well as seem the relatively that is unnecessary. These are
the skills that is not soft, this is highly difficult to get learn and they are always get changing its
scope.
P4 range of learning theories and approaches
Within the recent Scenario, the organisation as well as individual that can get help from the
different approaches through which they can get improve the overall performance by the purpose
of learning. Here are some of the approaches that has been discussed below;
 Cognitive approach- This is related from the knowledge that is based on their retention
that how long an individual can get retain its knowledge as well as idea, now, in the
context of hotel holiday Inn. This can be get related from one of the approaches, which
they can easily adopt and this will get beneficial for them because, this will get simply

allow them to get distribute the roles as well as responsibilities which is get required
within the current scenario
 The humanist approach- this is one of the learning approaches, that is get totally based
upon the experience of the individual that will get holds as the humanist approach if the
organisation like hotel holiday Inn will get adopt the respective approach, then its
employee will be get capable to use its past experience by which they can get target and
can be easily get accomplished by anyone
VAK learning style- This is the learning theory which will get impact on the technique
which the people like for the various purpose of development and learning within the market.
Within this theory, there are some of the different approaches which the peoples use for the
purpose of learning something different and new.
 Visual- This learning is among one of the strategies through inn which most of the
people will be get capable to learn something new with the help of some of the
videos. In respect of hotel holiday Inn. They are being capable to get use those
strategies for making sure that their employee is get able to understand that how they
will get required work inside the premises of the company
 Authority- This is the way of learning something new in which this is really essential
to make sure the audience that is being able to get the point of management of hotel
holiday Inn have to make this clear
 Kinaesthetic- This is the type of the learning that are being realistic in nature because
the peoples will get like to see and can take the practical example as the great source
of learning.
Therefore, from the above these are some of the effective learning through which some of
the peoples can get several chances to learn something innovative new but hotel holiday
Inn can also provide the training where the company will get focus on improving its
overall performance of their employee as well as employer as per the requirements of the
company
LO3

Construct a development plan to enhance chosen skills and competencies within a specific work
context
The professional expansion plan is connected to the incline of stages that is actionable in
directive to attain the occupation goals. As well as the professional progress also aids to advance
the detailed inside information that how to range to the ambition of the occupation as well as this
also presence helpful in discovery of counsellor or a instructor who can stretch the detailed
guidance for the improved achievement of the goals. This will only be accommodating with the
help of essential the goals within the individual development plan.
Present skills and
capabilities
Goals and
professional
development plan
action
Monitoring of
improvement
Valuation of success
Decision making
Skill
The everyday
conversation about the
goals, that will be
keep focused within
the zones of decision
making. Since this
extra time taking, due
to this motive I am
unbale to influence to
the exact decision.
That I sense within
the attainable battered
time period within the
2 months.
The appropriate
monitoring giving the
thoughts about the
ability that is
compulsory for the
hotel holiday inn.
Since this is the very
well believed
organisation in
judgement to the other
hotel industry.so,
there is numerous
skills wanted for the
progress on the post
of front office
manager.
The valuation of
achievement only can
be completed by
defining the
presentation
frequently. That what
is the limitation of the
knowledge as well as
achievement. If the
organisation holiday
is achieving their
mission in the
assumed time as well
as increase the
efficiency of the hotel.
In the field of front
office manager.
Concentrating on For employed in the The progress of front These are the kinds of

adopting and
learning new
actualities
organisation like
holiday. This is vital
to advancement the
facts on the day-to-
day basis as for
deciding any of the
enquiries connected to
the actions. Due to the
aim, I have replies of
every problem
connected to the
processes. Within the
current day I can also
practice the google for
understanding any of
the new systems
inside the
organisation.
office manager can be
simply done by
concentrating on the
obsolete as well as
current scenario. In
order to distinguish
that what are the
dissimilar variations
have done within the
establishment. so,
then the upcoming
procedure of growth
will be absolute.
the goals and
purposes is actually
sensible for
originating the
variations inside the
establishment. due to
more and more
customers involved to
the product and
services of the hotel
holiday. Which will
assistance in gaining
more and more
efficiency.
Problem Solving
Skill
The problem-solving
skills is one of the
furthermost
significant skills. That
will be captivated by
the long time period.
This is also essential
for the front office
manager. Due to they
are selling with the
numerous categories
of problem within the
organisation hotel
This effort has been
complete very
gradually within the
establishment. by
inspection the proper
result. That what kind
of the difficulties has
been rising and also
can be resolved with
the assistance of the
numerous abilities.
The determination and
purposes that has been
definite for the
extended time. That
will be giving
authorisation me to
the valuation of the
problem within the
establishment like
hotel holiday Inn.
This will help to
explain the problem
by networking face to

holiday inn. That will
happen time to time
on the hotel holiday
inn.
face with the clients.
Lo4
P6 undertake a job interview for a suitable service industry role
Interview is the actual time procedure that is existence conducted, within the industry. That
is connected to the things and related to the appropriate valuation of selecting the suitable
operative for the organisation like hotel holiday Inn. This can individual be complete through by
way of per the wants and desire of the firm. This separate section comprises variety of services
within the corporate that has being fascinated with the help movable skills service (Oluwatayo,
and Adetoro, 2020). For the suitable job interview, the candidate should make as well as
prepared carefully that will be discussed below is as follows-
Being prepared- before going to any interview they should have to make as well as
prepared carefully. That they should have to research about the hotel holiday Inn and how their
skills will might be fit the needs of industry. As well as before going to the interview the
candidate will able to get describes the experience as well as skills that would benefit the
company. Apart from this they have to get anticipate the possible questions that get might be
asked and how the answers will get prepared. Also get plan the transportation for the arrival
Anticipating questions the interviewer may asked- due to the employer sue the
interview questions to what you have qualities to get perform. They are also get looking for the
abilities as well as aptitude to get desire and assist to get accomplish the goals of the organization
as well as maturity as well as the interviewer will get ready to established the minimum training
as well as experience for the job by the help of reading the experiences.
Handling discriminatory questions in Interviews- the human right as well as
discrimination code will get prohibit of the employee except within the case of Bonafede. Due to
most of the employee. The occupational requirements of the most of the employers will get
prohibited the ground of interviews because they get know the otherwise to get open the
complaints of the discrimination of the unsuccessful candidates.

CURICULAM VITAE
Curriculum Vitae
Name: Harry Lewies
Address: 16th lane park, London. UK
Phone No. – 9533326822
Profile summary: Master in hospitality and counting the experience of 2 years in hotel industry.
I want to work with the precise business where my skills and facts and capabilities can be
promoted in the suitable way.
Specialisation:
 Ability to manage the managerial work of any organisation, as well as knowledge about
changed software. skill to deliver the facility as per the requirement of customers.
Educational qualification: -
 Bachelors in operations and account Management.
 Master’s in Business Administration in operation

 Declaration:
All of the above mentioned are true on which company can easily examine.
Date : 10th june, 2020.
P7 Review key strength and weakness of an applied interview process
Strength of job interview
In most of the job interview candidates will get to asked as well as describe the strength as
well as weakness. Within the preparation of the interview, the candidate should get consider
what are the best answer of the questions. Therefore, the information for the candidates that
should get consider how the best to get answer the questions as well as the information that get
useful to the employers while not get damaging the chances of being hired. As well as in general
the strength that should be the skills that can be get supported by the experience of the
candidates, this may get wants to recall the situation to get reach the goals (Montgomery ,2020. )
Weakness of Job Interview
This will be get founded that some of the questions that will be get asked that will does not
have any sense within the business and will have the direct impact upon the some of the
value that is abled candidate. And on the other side, the Hotel holiday Inn has been get
decided to get check only some limited number of employees.
CONCLUSION
From the above report the conclusion of the topic includes that. This report is about the
personal identity as well as practice of the individual that is the part of ongoing development.
That is directly helpful for organisation. as well as this is also necessary for organisation to
making sure that each and every people within organisation will be carrying the specific skills,
that assist the organisation for learning the approaches as well as different theories. This personal
and professional development plan also provide positive changes within the organisation.

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