Professional Capability Gap Analysis for Junior Business Analyst Position
VerifiedAdded on  2023/06/11
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|2016
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AI Summary
This report provides a capability gap analysis for the position of junior business analyst. It includes a list of capabilities grouped by graduate learning outcomes, strengths and weaknesses for each capability, and specific strategies to improve weaknesses. The report also includes references and appendices.
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Professional capability gap analysis
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TABLE OF CONTENTS
1. Position title.............................................................................................................................2
2. List of the capabilities grouped by a Graduate Learning outcomes........................................2
3. Strength and weakness for Capabilities (For GLO1 and GLO5)............................................3
REFERENCES................................................................................................................................9
APPENDINX.................................................................................................................................10
1. Position title.............................................................................................................................2
2. List of the capabilities grouped by a Graduate Learning outcomes........................................2
3. Strength and weakness for Capabilities (For GLO1 and GLO5)............................................3
REFERENCES................................................................................................................................9
APPENDINX.................................................................................................................................10
1. Position title
The chosen position for this research is junior business analyst who work with the project
teams as well as senior business analyst in order to ensure that products and application can be
meet in order to meet the end of an end users. The role of junior business analyst is to perform
research, collect as well as interpret the data and then analyse models that helps to meet the
defined aim of a company (Babar, Bunker and Gill, 2018). Also, defining risk factor, and support
the user acceptance is another role performed by the chosen position. Along with this, Junior
business analyst support the senior management in order to generate a better outcome and
improve their learning so that they can attain the goals in near future
The current report will also determine the required skills and skills possessed by me in
order to ensure that whether I am fit for the position or not. Also, the report will further
determine SWOT analysis and after determining weakness, report provide action plans that assist
to convert weakness into strength.
2. List of the capabilities grouped by a Graduate Learning outcomes
In this, only two graduated learning outcome (GLO) chosen which is discipline
knowledge under GLO1 and next is
Themes/
capabilities
Discipline Knowledge (GLO1) Self-management (GLO5)
Capability
1
Technology knowledge (Talent, 2022)
assist to make effective outcome and
develop effective solutions.
High collaborative Business analysis
(Talent, 2022) in which candidate
need to manage the internal as well
as external connections to attain the
goals.
Capability
2
Business analysis knowledge (Anton
Murray Consulting, 2022) that helps to
determine the need and provide effective
solutions accordingly.
Problem solving skills (Anton
Murray Consulting, 2022) that helps
to meet the specified roles i.e. to
break down complex issue and work
The chosen position for this research is junior business analyst who work with the project
teams as well as senior business analyst in order to ensure that products and application can be
meet in order to meet the end of an end users. The role of junior business analyst is to perform
research, collect as well as interpret the data and then analyse models that helps to meet the
defined aim of a company (Babar, Bunker and Gill, 2018). Also, defining risk factor, and support
the user acceptance is another role performed by the chosen position. Along with this, Junior
business analyst support the senior management in order to generate a better outcome and
improve their learning so that they can attain the goals in near future
The current report will also determine the required skills and skills possessed by me in
order to ensure that whether I am fit for the position or not. Also, the report will further
determine SWOT analysis and after determining weakness, report provide action plans that assist
to convert weakness into strength.
2. List of the capabilities grouped by a Graduate Learning outcomes
In this, only two graduated learning outcome (GLO) chosen which is discipline
knowledge under GLO1 and next is
Themes/
capabilities
Discipline Knowledge (GLO1) Self-management (GLO5)
Capability
1
Technology knowledge (Talent, 2022)
assist to make effective outcome and
develop effective solutions.
High collaborative Business analysis
(Talent, 2022) in which candidate
need to manage the internal as well
as external connections to attain the
goals.
Capability
2
Business analysis knowledge (Anton
Murray Consulting, 2022) that helps to
determine the need and provide effective
solutions accordingly.
Problem solving skills (Anton
Murray Consulting, 2022) that helps
to meet the specified roles i.e. to
break down complex issue and work
through a solution with users.
Capability
3
In-depth knowledge of multi-project that
helps to (Tranzformed, 2022) improve
the knowledge and assist to meet the set
goals.
Decision making skill (Tranzformed,
2022) that helps to meet the defined
aim and become a talent for
tomorrow.
Capability
4
Knowledge of financial markets using
excel (Net2Source ANZ, 2022)
Data analysis and data modelling skills
(Net2Source ANZ, 2022)
Effective knowledge of stakeholder
management (Net2Source ANZ, 2022)
Present the data in an effective
manner and facilitate the same to
senior (Net2Source ANZ, 2022)
Capability
5
Strong stakeholder management
(Technology People Group, 2022)
Strong knowledge of changing trend so
that they can apply the same into a
company (Technology People Group,
2022)
Have a strong communication skill
(Technology People Group, 2022)
Strong customer service abilities
(Technology People Group, 2022)
Good management skills
(Technology People Group, 2022)
3. Strength and weakness for Capabilities (For GLO1 and GLO5)
Capability in
GLO1
Strengths Weaknesses Specific strategies
and timelines
Technology
knowledge
Under this, I am able to
use new technology
into a workplace.
Use computer system
and test the project with
I am lacking
technical writing
skills and that is
why, I always need
support from peers
To improve the
weakness, I start
attending online
classes and took the
help of my
Capability
3
In-depth knowledge of multi-project that
helps to (Tranzformed, 2022) improve
the knowledge and assist to meet the set
goals.
Decision making skill (Tranzformed,
2022) that helps to meet the defined
aim and become a talent for
tomorrow.
Capability
4
Knowledge of financial markets using
excel (Net2Source ANZ, 2022)
Data analysis and data modelling skills
(Net2Source ANZ, 2022)
Effective knowledge of stakeholder
management (Net2Source ANZ, 2022)
Present the data in an effective
manner and facilitate the same to
senior (Net2Source ANZ, 2022)
Capability
5
Strong stakeholder management
(Technology People Group, 2022)
Strong knowledge of changing trend so
that they can apply the same into a
company (Technology People Group,
2022)
Have a strong communication skill
(Technology People Group, 2022)
Strong customer service abilities
(Technology People Group, 2022)
Good management skills
(Technology People Group, 2022)
3. Strength and weakness for Capabilities (For GLO1 and GLO5)
Capability in
GLO1
Strengths Weaknesses Specific strategies
and timelines
Technology
knowledge
Under this, I am able to
use new technology
into a workplace.
Use computer system
and test the project with
I am lacking
technical writing
skills and that is
why, I always need
support from peers
To improve the
weakness, I start
attending online
classes and took the
help of my
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the help of seniors. as I identified during
my internship
supervisor in order
to understand their
criteria to write the
technical skills. This
can be attained
within next two
months i.e. 30-05-
2022 (Goretzki and
Messner, 2019).
Business analysis
knowledge
I am good in business
analysis because I
perform the same
within a specific
performa as I used the
same in my internship.
This in turn helps me to
determine the goal of a
company and then
make decision
effectively.
I am not able to use
database in other
software i.e. I can
run only R in order
to analyse the data in
a software.
In order to improve
the weakness, I took
a 6 month course
either from
Courseera or official
websites that helps
me to analyse data
from SAS or others
software (Jimenez-
Ramirez and et.al.,
2019). This in turn
helps me to create a
better outcome and
meet goals
effectually.
Handling multi-
project
I am able to handle
different project
because of good
decision making skills
and also with the
support from senior, I
- -
my internship
supervisor in order
to understand their
criteria to write the
technical skills. This
can be attained
within next two
months i.e. 30-05-
2022 (Goretzki and
Messner, 2019).
Business analysis
knowledge
I am good in business
analysis because I
perform the same
within a specific
performa as I used the
same in my internship.
This in turn helps me to
determine the goal of a
company and then
make decision
effectively.
I am not able to use
database in other
software i.e. I can
run only R in order
to analyse the data in
a software.
In order to improve
the weakness, I took
a 6 month course
either from
Courseera or official
websites that helps
me to analyse data
from SAS or others
software (Jimenez-
Ramirez and et.al.,
2019). This in turn
helps me to create a
better outcome and
meet goals
effectually.
Handling multi-
project
I am able to handle
different project
because of good
decision making skills
and also with the
support from senior, I
- -
am able to perform the
same.
Knowledge of
financial markets
I am good in excel that
helps me to determine
the trend.
I am lacking in
strategic thinking
that might affect the
results of the
company in negative
manner.
To improve the
weakness, I will
choose small
projects which can
be helpful to make
strategic decision
(Kelly, 2019). This
can be attained
within next 3 months
with a tentative date
16-06-2022.
Data analysis I am good to analyse
the trend and collect
information from
different sources so that
company can make
decision accordingly.
I am lacking abilities
regards to
implement change
within a company by
analysing the data.
To improve the
same, I divide the
work into small
projects and perform
the same with the
help of supervisor.
With their guidance,
I am able to improve
the same within next
2 months (25-5-
2022)
Stakeholder
management
I am good in team
working and that is
why, while performing
any project, I am able
to influence others
stakeholders that assist
Under this, I am
lacking to identify
the priority of all
stakeholder as per
the defined project.
This in turn affect
To convert the
weakness into
strength, I should
use Mandelow
stakeholder analysis
that assist to perform
same.
Knowledge of
financial markets
I am good in excel that
helps me to determine
the trend.
I am lacking in
strategic thinking
that might affect the
results of the
company in negative
manner.
To improve the
weakness, I will
choose small
projects which can
be helpful to make
strategic decision
(Kelly, 2019). This
can be attained
within next 3 months
with a tentative date
16-06-2022.
Data analysis I am good to analyse
the trend and collect
information from
different sources so that
company can make
decision accordingly.
I am lacking abilities
regards to
implement change
within a company by
analysing the data.
To improve the
same, I divide the
work into small
projects and perform
the same with the
help of supervisor.
With their guidance,
I am able to improve
the same within next
2 months (25-5-
2022)
Stakeholder
management
I am good in team
working and that is
why, while performing
any project, I am able
to influence others
stakeholders that assist
Under this, I am
lacking to identify
the priority of all
stakeholder as per
the defined project.
This in turn affect
To convert the
weakness into
strength, I should
use Mandelow
stakeholder analysis
that assist to perform
to generate better
outcome
the project in
negative manner.
the work into steps
so that effective
outcome can be
generated (Souza
and et.al., 2018).
This can be attained
within next 1 month
like end of April.
data modelling
skills in order to
generate
knowledge of
changing trend
Under this, I am able to
discover, analyse the
changes in the market
and then implement the
same within a company
by using tools or
software.
However, I am
lacking the
understanding with
regard to how to
choose best tool for
the company.
In order to improve
the same, I review
books that contain
significance of
choosing the
relevant software
related to situation
or type of data
gather. This can be
attained within next
2 weeks.
Capability in
GLO6
Strengths Weaknesses Specific strategies
and timelines
Good
management
skills
ď‚· Good in
documentation.
ď‚· ability to
delegate the
work.
ď‚· Know the
objectives in
ď‚· not able to
make a
priority list
of the
allotted task
that means
lack of time
To improve the same,
I need to make a plan
at early by
determining the task as
per their priority. This
can be attained within
next 2 weeks.
outcome
the project in
negative manner.
the work into steps
so that effective
outcome can be
generated (Souza
and et.al., 2018).
This can be attained
within next 1 month
like end of April.
data modelling
skills in order to
generate
knowledge of
changing trend
Under this, I am able to
discover, analyse the
changes in the market
and then implement the
same within a company
by using tools or
software.
However, I am
lacking the
understanding with
regard to how to
choose best tool for
the company.
In order to improve
the same, I review
books that contain
significance of
choosing the
relevant software
related to situation
or type of data
gather. This can be
attained within next
2 weeks.
Capability in
GLO6
Strengths Weaknesses Specific strategies
and timelines
Good
management
skills
ď‚· Good in
documentation.
ď‚· ability to
delegate the
work.
ď‚· Know the
objectives in
ď‚· not able to
make a
priority list
of the
allotted task
that means
lack of time
To improve the same,
I need to make a plan
at early by
determining the task as
per their priority. This
can be attained within
next 2 weeks.
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well manner. management.
strong
communication
skill
ď‚· Able to share
views in written
format.
ď‚· use different
ways to share my
opinion with
team like, online
resources
I am lacking to
present views orally
due to lack of
confidence
This can be improved
by attending online
classes and start
working in a team
where I can share my
views and then take
feedback from
colleagues. This can
be accomplish within
next 3 weeks.
Strong customer
service abilities
ď‚· Can determine
the customer
need and
develop ideas to
senior that helps
to meet the need
of customers.
ď‚· By using
advance
technology, I can
also determine
the trend of
market so that
customer will be
satisfied.
Due to lack of oral
communication, I
cannot treat
customer directly
and this affect the
performance.
To turn my weakness
into strength, I should
work with senior
management and
understand their way
to provide proper
assistance to the
customers.
Presentation and
Facilitation of
Having a strong excel
knowledge assist me to
I am lacking of
facilitation of data
To improve the same,
I work on my skills so
strong
communication
skill
ď‚· Able to share
views in written
format.
ď‚· use different
ways to share my
opinion with
team like, online
resources
I am lacking to
present views orally
due to lack of
confidence
This can be improved
by attending online
classes and start
working in a team
where I can share my
views and then take
feedback from
colleagues. This can
be accomplish within
next 3 weeks.
Strong customer
service abilities
ď‚· Can determine
the customer
need and
develop ideas to
senior that helps
to meet the need
of customers.
ď‚· By using
advance
technology, I can
also determine
the trend of
market so that
customer will be
satisfied.
Due to lack of oral
communication, I
cannot treat
customer directly
and this affect the
performance.
To turn my weakness
into strength, I should
work with senior
management and
understand their way
to provide proper
assistance to the
customers.
Presentation and
Facilitation of
Having a strong excel
knowledge assist me to
I am lacking of
facilitation of data
To improve the same,
I work on my skills so
data present the data in an
effective manner. Thus,
I can present the main
findings in the form of
chart, table, dashboard
to provide better
conclusion.
because in my
current job role, I
did not perform such
work.
that senior business
analyst could help me
to understand how
data can be facilitate
by involving all the
different stakeholders
within next 1 month
Decision making
skill
I am lacking of this
skill because till
now, I recommend
others only.
Therefore, I am
lacking this skill
which need to be
improved to gain
better job position in
future.
To improve the same,
make a plan and set
deadlines which can
be met with the
support of an expert.
Also, online tutorials
can be used for 2
months.
Problem solving
skills
ď‚· Working in a
team helps me to
improve the
critical thinking
abilities.
ď‚· I am able to
handle the
complex
problem and
provide better
solution to my
colleagues to
resolve the
I am not able to
identify the root
cause of problem
and this might affect
the solution in
negative manner.
In order to improve
the same, I should
consult with an expert
so that they can
suggest me to derive a
better outcome and
ways to determine the
root cause of a
problem. This can be
attained within next 3
months with a
tentative date
effective manner. Thus,
I can present the main
findings in the form of
chart, table, dashboard
to provide better
conclusion.
because in my
current job role, I
did not perform such
work.
that senior business
analyst could help me
to understand how
data can be facilitate
by involving all the
different stakeholders
within next 1 month
Decision making
skill
I am lacking of this
skill because till
now, I recommend
others only.
Therefore, I am
lacking this skill
which need to be
improved to gain
better job position in
future.
To improve the same,
make a plan and set
deadlines which can
be met with the
support of an expert.
Also, online tutorials
can be used for 2
months.
Problem solving
skills
ď‚· Working in a
team helps me to
improve the
critical thinking
abilities.
ď‚· I am able to
handle the
complex
problem and
provide better
solution to my
colleagues to
resolve the
I am not able to
identify the root
cause of problem
and this might affect
the solution in
negative manner.
In order to improve
the same, I should
consult with an expert
so that they can
suggest me to derive a
better outcome and
ways to determine the
root cause of a
problem. This can be
attained within next 3
months with a
tentative date
conflict. 2/07/2022.
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REFERENCES
Books and Journals
Babar, A., Bunker, D. and Gill, A.Q., 2018. Investigating the relationship between business
analysts’ competency and IS requirements elicitation: a thematic-analysis
approach. Communications of the Association for Information Systems. 42(1). p.12.
Goretzki, L. and Messner, M., 2019. Backstage and frontstage interactions in management
accountants' identity work. Accounting, Organizations and Society. 74. pp.1-20.
Jimenez-Ramirez, A. and et.al., 2019, June. A method to improve the early stages of the robotic
process automation lifecycle. In International Conference on Advanced Information
Systems Engineering (pp. 446-461). Springer, Cham.
Kelly, A., 2019. Different Types of Business Analysts. In The Art of Agile Product
Ownership (pp. 125-133). Apress, Berkeley, CA.
Souza, E. and et.al., 2018. Comparing business value modeling methods: A family of
experiments. Information and Software Technology. 104. pp.179-193.
Online
Junior business analyst job in Australia. 2022. [Online]. Available through: <
https://www.google.com/search?
q=junior+business+analyst+jobs+australia&bih=700&biw=1600&hl=en-
US&ei=t99DYrOxF_ePseMPv-
WE0AE&oq=jobadvertisement+related+to+junior+business+analyst
%2Baustralia&gs_lcp=Cgdnd3Mtd2l6EAEYADIHCAAQRxCwAzIHCAAQRxCwAzIKC
AAQRxCwAxDJAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxC
wAzIHCAAQRxCwA0oECEEYAEoFCEASATFKBAhGGABQAFgAYL8maAFwAXgAg
AEAiAEAkgEAmAEAyAEIwAEB&sclient=gws-
wiz&ibp=htl;jobs&sa=X&ved=2ahUKEwj9p5yziu32AhU87XMBHTSDBcwQkd0GegQIC
RAB#fpstate=tldetail&htivrt=jobs&htidocid=pQsSlBU4_DUAAAAAAAAAAA%3D
%3D>. Accessed on : 30/03/2022.
Books and Journals
Babar, A., Bunker, D. and Gill, A.Q., 2018. Investigating the relationship between business
analysts’ competency and IS requirements elicitation: a thematic-analysis
approach. Communications of the Association for Information Systems. 42(1). p.12.
Goretzki, L. and Messner, M., 2019. Backstage and frontstage interactions in management
accountants' identity work. Accounting, Organizations and Society. 74. pp.1-20.
Jimenez-Ramirez, A. and et.al., 2019, June. A method to improve the early stages of the robotic
process automation lifecycle. In International Conference on Advanced Information
Systems Engineering (pp. 446-461). Springer, Cham.
Kelly, A., 2019. Different Types of Business Analysts. In The Art of Agile Product
Ownership (pp. 125-133). Apress, Berkeley, CA.
Souza, E. and et.al., 2018. Comparing business value modeling methods: A family of
experiments. Information and Software Technology. 104. pp.179-193.
Online
Junior business analyst job in Australia. 2022. [Online]. Available through: <
https://www.google.com/search?
q=junior+business+analyst+jobs+australia&bih=700&biw=1600&hl=en-
US&ei=t99DYrOxF_ePseMPv-
WE0AE&oq=jobadvertisement+related+to+junior+business+analyst
%2Baustralia&gs_lcp=Cgdnd3Mtd2l6EAEYADIHCAAQRxCwAzIHCAAQRxCwAzIKC
AAQRxCwAxDJAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxC
wAzIHCAAQRxCwA0oECEEYAEoFCEASATFKBAhGGABQAFgAYL8maAFwAXgAg
AEAiAEAkgEAmAEAyAEIwAEB&sclient=gws-
wiz&ibp=htl;jobs&sa=X&ved=2ahUKEwj9p5yziu32AhU87XMBHTSDBcwQkd0GegQIC
RAB#fpstate=tldetail&htivrt=jobs&htidocid=pQsSlBU4_DUAAAAAAAAAAA%3D
%3D>. Accessed on : 30/03/2022.
APPENDINX
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Figure 1: Talent, 2022
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Figure 1: Talent, 2022
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Figure 2: Anton Murray Consulting, 2022
Figure 2: Anton Murray Consulting, 2022
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Figure 3: Tranzformed, 2022
Figure 3: Tranzformed, 2022
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Figure 4: Net2Source ANZ, 2022
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Figure 5: Technology People Group, 2022
Figure 5: Technology People Group, 2022
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