This report discusses ethical issues faced by businesses, working conditions, staff retention, and the importance of a code of conduct and professional body organizations. It also includes a CPD plan for continuous development.
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Preparing for a Professional Career
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Contents INTRODUCTION...........................................................................................................................1 PART A...........................................................................................................................................1 Introducing issues and challenges faced by companies...............................................................1 Code of Conduct in order to resolve and address issues..............................................................2 Support and guidance from professional body organisation........................................................2 Identifying impacts of code of conduct and professional body organisation..............................3 TASK B...........................................................................................................................................3 CPD Plan......................................................................................................................................3 CONCLUSION................................................................................................................................4 REFERENCES................................................................................................................................6
INTRODUCTION Professional career refers to a kind of job which requires a special training or education. These jobs requires some advanced level of training and post secondary qualification. Since businesses are evolving very rapidly worldwide, problems related to operations of business are also increasing very fast(Lent, 2018). These problems are diverse in aspects, nature as well as consequences and which are also known as ethical issues faced by global business environment. It is essential to analyse and evaluate these problems in time until it is too late. Thisreportconsistsofvariousaspectsofethicalissuesfacedwithinabusiness environment and their impacts onoperational activities of a firm. It includes a code of conduct to improve this situations with a professional body organisation which helps organisations to deal and overcome this problems. This report also includes a CPD plan to reflect continuous development and enhance of knowledge of this module. PART A Introducing issues and challenges faced by companies Ethical issues are problems faced by businesses in aspects of moral conflicts which arise while trading its operational activities. It is essential for an organisation to maintain its ethical issueswhileoperatingitsbusinessactivitiesinordertoachievestrongreputationand sustainability in market.Working conditionsrefers to desired environment, terms and demands of a job which influence satisfactions of employees working in a company(Castellano and Et. Al., 2017). It will be easily to understand with help of two different companies which operates in two distinct industries and they are Travelodge and Tesco. In aspect of Travelodge, it operates in hotel industry and is facing issues of staff retention under its company. Employees of Travelodge are dissatisfied with the company because of its long working hours. Poor retention in company is usually linked by long working hours, poor pay as well as unstimulating work. Issues of working conditions has affected this hotelier in both positive and negative way. Employees of Travelodge were suffering from irregular working hours which impacts negatively by decreasing staffs in company. Innovations in technology has affected working conditions of Travelodge positively. This hotelier is looking forward to adapt latest technologies like Robots in its check points or entrance in order to provide good facilities and services to its guests as well as covering need of man power in its operational activities. Similarly working conditions has also 1
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influenced operational activities of Tesco. Staff of Tesco is facing issues in working conditions under this retail company. In Covid-19 scenario, Tesco was allotting its employees to work under an irregular working hours. This has impacted in staff retention within this retail company. Employeeswerefacingdissatisfactionwhileworkingunderpandemicsbecauseofbeing concerned of their health and safety measures as well as of irregular shifts and long working hours. This issue of working condition affected Tesco both positively and negatively. Where company was facing issues with staff retention in this pandemic because of its working conditions, it helped company to increase its profitability by satisfying its customers in terms of providing goods in pandemic. Code of Conduct in order to resolve and address issues Code of Conduct are rules and regulation which are to be adhere by management as well as employees of an organisation in order to decrease ethical issues within organisation(Fletcher, Warren and Hernández-Gantes, 2018). Code ofConduct reviews mission and vision of a company with its values and creates standards of professional behaviour in the company. In order to resolve and address working conditions issues companies has implemented various code of conducts such as company's values, employees behaviours, employee break policy, leave policy, etc. In context of Travelodge, this hotelier has implemented several code of conducts such as leave policy, employee break policy, etc. to resolve working conditions issues faced by them. Hotelier has allotted break policy which includes lunch break, tea break for its staff to provide them convenient environment to work with. This helped Travelodge in decreasing its staff retention and improve its reputation in market. This policies of code of conduct helped employees of Travelodge to have breaks in working hours for refreshment. Simultaneously, Tesco has created some codes of conduct such as fixed working hours, employees health and safety measures etc. This codes helped Tesco in allotting fixed working hours for its employees which impacts in providing job satisfactions as well as decreasing rate of staff retention in company. This code provided satisfaction and a favourable environment to work to employees of Tesco which made them to work at their full potentials in those limited working hours. Support and guidance from professional body organisation Professional body organisation refers to a membership based organisation which are involved in developing professional skills, knowledge and education in order to support its members in their activities(Griner and Salmon, 2021). British Hospitality Association is a non 2
governmentorganisationwhichrepresentshotels,restaurant,clubsandotherhospitality industries of UK as well as is headquartered in London. This association provides guidelines related to size of establishments, price to be charged by customers, employees protections& welfare rules, etc. to hospitality organisations functioning in UK. This British Hospitality Association allots guidelines to trade or operate which are compulsory to be followed by hospitality industries in UK. This association looks after needs, goals, skills of its members and suggests essential strategies in order to accomplish their goals in market(Sidebotham and Et. Al., 2018). British Hospitality Association guides Travelodge in looking after its employees needs and make necessary strategies to sustain position in market as well as achieve operational business goals. While in aspect of Tesco which operates in retail industry, British Retail Consortium is a professional body which represents retail industry of UK while focusing on careers of peoples involved in retail sector, providing opportunities to trade as well as satisfy consumer needs in market. This association protectsretailersand workers from criminal offenders as well as sets rules to trade while looking after interest of retailers, workers and their customers in UK. Identifying impacts of code of conduct and professional body organisation Professional body organisation as well as code of conduct has various impacts on strategies and activities of Travelodge in UK. British hospitality association guides norms and regulations which includes maximum working hours for employees, amount to be charged from customers, minimum wage rates, etc. to hospitality industries functioning in UK(Halonen and Dunn,2018). This resulted in creating code of conducts by Travelodge in order to provide satisfaction to its employees as well as following regulatory norms issued by British hospitality association. Developing code of conduct by management of Travelodge has impacted positively in organisational activities by decreasing staff retention rate in organisation by providing a fixed limited time to work for its employees, building reputation in market while providing satisfactory environment to its staffs, enhancing its operational activities, etc. Conversely, it also impacted negatively for this hospitality industry as this code of conduct has made employees to take unnecessarily leave which impacts in slow down process of its operational activities. It also influenced Travelodge in increase of its cost by hiring more employees to work on various shifts. 3
TASK B CPD Plan Continuous professional development is a framework of analysing ongoing procedure of maintaining, developing as well as documenting professional skills of an individual working in a company(Gunderson,2021). This skills can be achieved formally through training, online or through informal means by watching others or on field work. Apart from this it also contains future implications as well as is also essential for individual to enhance its innovative skills for future development. In aspect of working conditions of an organisation there are various codes of conducts which are been evaluated as below in a CPD plan: CPD Plan WhatdoIwantto learn? WhatwillIdoto achieve this? Whatresourcesor support will I need? Whatismysuccess criteria? Maintaining working conditions Aproperanalysisof workingconditions mustbedoneby studentsinorderto determineworking conditionsethical issuesfacedbyan organisation(Hallmann and Et. Al., 2019). Analyticalskills, knowledge about firm &itsoperations, technicalskills, generalknowledge andcommunication skills will be required bystudentsto determineworking conditionsofa company. Whileadaptingthis skillsandknowledge willhelpstudentsto enhancetheir knowledge by 50% in next6monthsin regardswithworking conditionsofan organisations. Guidelinesof professionalbody organisation Identifyingand understanding guidelinessetby professionalbody organisation with their impactswillhelp studenttogain Guidance from seniors andlecturerswillbe neededtounderstand dynamicpoliciesset byprofessionalbody organisation. Thisunderstanding willhelpstudentin gaining knowledgeby 40%aboutdifferent policiesimplemented byprofessionalbody intheirrespective 4
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knowledgeoftheir dynamic policies. fields. CONCLUSION From the above project it is concluded that ethical issues are problems or conflicts faced by companies while operating its functional activities in market. This issues are basically faced by businesses across the world and it is necessary for businesses to maintain or control this issues on time. Working conditions are demands or favourable environment desired by employees to work under a company. Staff retention is a kind of working condition issues faced by companies intentionally or unintentionally. Staff retention occurs in a company when employees are dissatisfied depending on the terms of organisational rules, procedure of work, pay scale, working hours etc. Effective decision making process has been carried forward to create ior develop code of conduct in order to resolve working conditions issues. Several professional bodies are involved in solving this problems within a respective industry. 5
REFERENCES Books and Journals: Castellano, M. E. and Et. Al., 2017. Preparing students for college and career in the United States: The effects of career-themed programs of study on high school performance. Vocations and Learning.10(1). pp.47-70. Fletcher Jr, E. C., Warren, N. Q. and Hernández-Gantes, V. M., 2018. Preparing high school students for a changing world: College, career, and future ready learners.Career and Technical Education Research.43(1). pp.77-97. Griner, A. and Salmon, A., 2021. Preparing to Be a Professional. Gunderson,L.L.,2021.PreparingforRetirementandCareerTransitions.InCareer Development in Academic Radiation Oncology(pp. 399-410). Springer, Cham. Hallmann, K. and Et. Al., 2019. Preparing elite athletes for the career after the career: the functions of mentoring programmes.Sport in Society. Halonen, J. S. and Dunn, D. S., 2018. Embedding career issues in advanced psychology major courses.Teaching of Psychology.45(1). pp.41-49. Lent, R. W., 2018. Future of work in the digital world: Preparing for instability and opportunity. The Career Development Quarterly.66(3). pp.205-219. Sidebotham, M., and Et. Al., 2018. Preparing student midwives for professional practice: Evaluation of a student e-portfolio assessment item.Nurse education in practice.32. pp.84-89. 6