Professional Communication Analysis

Running head: PROFESSIONAL COMMUNICATION
PROFESSIONAL COMMUNICATION
Name of the Student
Name of the University
Author Note

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PROFESSIONAL COMMUNICATION
Reflective journal entry 2
Client centeredness is one of the most important factors in the nursing care process. The
client centeredness is the phenomenon which focuses on the health care decision making of the
provider and the client by maintaining the mutual value and safeguarding the legal interests of
both. Based on this context, I can reflect that the client centeredness is the factor that can focus
on every aspect of the care and help the care provider and the client to improve the health status
and the health outcome of the client. I can also state that the effective communication and the
partnership development with the client are the primary need for the care provider to provide a
client centered care (Clarke et al., 2017). Hence, we can also find that the process of the care
should be developed with the consideration of the priority to the patient. Moreover, I can also
find that the partnership with the client is one the specific factor in the professional nursing
standards. Thus, it can be highlighted that the importance of the client centeredness and also the
partnership with the patient cannot be neglected. On the other hand, it can be stated that the
positive communication and the holistic approach of care should be considered for the
improvement of the care delivery process. Thus, it can be stated that the improved care delivery
is dependent on all these factors collectively. However, the knowledge and the skills of the care
provider especially the nurses are very much important in this context. Thus, I can state that the
improvement of the nursing competence should be developed for the improvement of the care
delivery (Gross, McCabe & Miciak, 2017). Hence, I can also find that the process of the

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PROFESSIONAL COMMUNICATION
partnership development with the patient would be developed with the consideration of the
mutual respect, cultural competence if required and also communicating with the positive tone of
communication. Empathy is the factor that should be incorporated in the communication process.
Moreover, I can also reflect that the partnership development with the client with proper
communication strategies such as the active listening, cultural competence, positive or
empathized tone of communication, non-verbal communication and also empowering the patient
(Barker & Al Battashi, 2016). All these factors should be developed and improved among the
nursing care professionals for improved care delivery to the patients. Thus, I can state that the
process of the care should be comprised with all the nursing competences focused on the client
centered care delivery. Thus, I can find out the factor of the care should be comprised with the
partnership with the client and also focused on the development of the mutual respect with the
patient. Hence, the communication skills of the nurses should be considered with utmost priority
as well. I also can reflect that the continuous improvement in the communication skills and also
the therapeutic relationship with the patient will help the nurses to deliver the positive and
effective care to the patient (Corbett, Wilson & Miller, 2017).