Assignment - Professional Communication in Nursing

Running head: PROFESSIONAL COMMUNICATION IN NURSING 1
Professional Communication in Nursing
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PROFESSIONAL COMMUNICATION IN NURSING 2
Professional Communication in Nursing
Proficient correspondence in nursing is critical in helping nurses to create a remedial
connection among medical attendants and patients. The connection is characterized as a helping
association that relies upon shared trust and respect, the rousing of certainty and desire, being
sensitive to self and others around us, and offering more help by taking care of the physical,
emotional, as well as spiritual needs of a patient through one’s nursing knowledge and skill
(Stein-Parbury, 2013). Successful medical attendant-patient correspondence is basic in
advancing restorative attendant patient connections and patient wellbeing. However, apart from
verbal and non-verbal relational abilities, nurses can also employ other concepts such as person-
centred care and effective documentation to achieve positive patient outcomes. The paper
assesses the role of professional communication in nursing while applying practical solutions
that would be appropriate for the patient in situation 1, patient 1, George Pham provided in the
assignment guidelines.
Verbal and Non-verbal Communication Skills in Nursing
Effective communication influence patient outcomes in different ways. They include
enhancing diagnostic accuracy, patient satisfaction, and well-being and devotion to medication
and recuperation programs as well as clinical outcomes. Enhanced clinical outcomes include
decline in stress and anxiety levels, better-quality pain management, and self-management
among others (Levett-Jones, 2020). From the scenario, the registered nurse, through skilled
communication, should be able to develop a close and professional relationship with Mr. George,
who, from his biodata, has behavioural issues and need help. When a nurse is interrogating a
patient during the initial stages of visits, verbal and non-verbal skills are crucial in ensuring that

PROFESSIONAL COMMUNICATION IN NURSING 3
they get all the necessary information from the patient, who feels more comfortable to do so
because of the friendship that is inherent in skilled communication.
A nurse uses no-verbal cues especially during the interaction to indicate to the patient that
he understands the situation of a patient (Bramhall, 2014). George needs safe communication
regarding the lifestyle he is living in. From the case study, George reveals that he drinks alcohol
every night with his evening meal, prone to buying take-away instead of cooking at home, and
had been smoking 20 cigarettes every day for the last 42 years but has recently quitted smoking.
He needs a nurse who employs all forms of communication skills to guide him through healthy
living. The fact that George confesses that he misses his cigarettes is a clear manifestation of
addiction and a possibility of resuming smoking (Bramhall, 2014). Patient safe-communication
is a critical tool in preventing him from such adverse events and helps him achieve optimal
health results. The skilled communication helps healthcare professionals to gather and share
crucial information about patients for their benefit.
It further facilitates the clarification and verification of accurate interpretation of patient
data as well as the establishment of a collaborative working relationship between patients and
healthcare professionals. The ultimate goal of patient-safe communication is achieving safe and
high-quality patient care (Casey & Wallis, 2011). Building trust and mutual respect between a
patient and a health practitioner are important in encouraging a patient to have the freedom, to
tell a nurse every detail about their lifestyles and how they feel concerning their health status.
Notably, healthcare professionals should be aware that vulnerable groups such as old people, as
in the case of Mr. George, are at particular risk from poor communication.
Person-centred Care and Patient Outcomes