Effective Business Communications: Assignment 3

This essay emphasizes the importance of professional communication in a workplace and identifies intercultural and organizational communication as other important concepts. It also discusses the different modes of communication and their significance in a workplace.

Running Head: Effective Business Communications: Assignment 3
EFFECTIVE BUSINESS COMMUNICATIONS: ASSIGNMENT 3

Effective Business Communications: Assignment 3
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Communication is one of the most effective methods through which important messages can be
transferred from one person to another. It plays a vital role, especially in a workplace where effective
communication is needed for a business to run in a smooth manner. This essay states the different modes
of communication that are considered essential, especially in a workplace. Due to this, I have divided the
essay into three sections to emphasize the importance of each part which I have learned in course of ten
weeks. In the first section, I have accessed the various forms of communication which have been
identified. This is followed by the identification of one concept which according to me is very important
in regards to all the aspects of communication. The third section consists of identification of another two
concepts apart from the one already chosen. In this section, I have dealt with how these two concepts can
be used for my future aspiration in a workplace. Therefore, this essay deals with the significance of the
different types of communication and how they can be used for proper functioning in a workplace. Thus,
this essay begins with an understanding of the weekly assessments.
During my first week of the assessment, I learned about the significance of communication. Its
importance and proper usage were also discussed in thorough details. In the second week, the assessment
mainly dealt with non-verbal and verbal communication and put adequate importance on its difference.
This aspect was differentiated by taking the theory of expectancy violation as an example. In my third
week, I learned about the different modes of written communication that can be divided into different
aspects such as memos, emails, newsletters and reports among many others. In the following week, I
understood the different methods of written communication. Therefore, this week’s assessment focused
on how to execute the writing by putting plenty of focus on sentence and paragraph construction. I also
understood the importance of plagiarism and the method through which I will be able to avoid it.
The fifth week was an important one as I got to learn about how to write self-reflective essays as well as
literature review. The knowledge from the previous weeks helped inn steady assessment of this section of
writing communication. During my sixth week, I got introduced to the method of public speaking which

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is an effective and important mode of communication. This week, I learned about the process through
which I can overcome my apprehension of public speaking. This week also taught me the importance of
the organization that adequately helps in the proper presentation of a plan or information in a workplace.
In week seven, I understood the various aspects regarding communication in more details. The ultimate
focus was on inter-cultural communication and the difficulties one might face during the process.
Therefore, I also learned about the methods through which this difficulty could be eliminated.
During my eighth week, I understand about the importance of organizational communication along with a
different network of communication which can be accessed in a workplace. In ninth week, I was taught
how to effectively form proper communication in a team. This week put ample of focus on teamwork and
how it can be made better by making the flow of communication smoother. The method of decision
making as a team was held as an important aspect in this week. In workplaces, such form of
communication took place in the form if normal or board meetings, even group discussion. Therefore, I
gathered plenty of knowledge of proper team communication. During my last week of assessment, the
main focus was aimed between interpersonal mode of communication and intrapersonal mode of
communication. This week, I also got to learn about two different types of socio-communicative style of
communication known as an assertive and passive message.
The assessment of ten weeks has provided me with a lot of information and knowledge about the different
modes of communication. I have understood the significance of each of the methods of communication
dealt with in this assessment. However, according to me, I think professional communication is the most
important in a workplace. According to Jia, Cheng & Hale (2017), this mode of communication is needed
to effectively follow for conduction of business in a professional manner. Professional communication
can be essentially described as a form of communication which is used within the context of a workplace.
This term can be referred to as a mode of communication which consists of an oral, digital or visual form
of communication (associationofbusinesstraining.org, 2018). In the form of professional

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communication, the information is presented in an organized manner through which the messaged can be
passed on from one party to the other.
According to my assessment, I have learned that the professional communication consists of a wide
variety of skills. As opined by Kong et al. (2015), professional communication adequately consists of
verbal communication, followed by public speaking. Followed by these two methods of communication,
written and digital are the last two aspects. In the 21st century, professional communication is used in
various aspects of professional careers (Perrin, 2015). Therefore, it is an effective form of
communication that can be used in a workplace. Among the different forms of professional
communications, I think verbal communication is one of the best modes of communication. According to
Montanari (2015), verbal communication allows direct communication with the opposite party or parties
making it the most effective.
I have learned in the course of this assessment that verbal communication provides the opportunity to
observe the reaction of the other party. This is essentially helpful in a workplace as through the aid of
body language, the interest of the opposite party in the communication process can be understood
(aib.edu.au, 2014). Therefore, in a workplace, this form of communication comes off as the most useful
because lots of opinions and views can be shared. I think it would also help in the assessment of adequate
solution if any problem arises in a workplace. As forwarded by Nakamura (2015), the aspect of verbal
communication can be categorized into an interpersonal model of communication as well as public
speaking. The aspect of public speaking is essentially done at a conference which is an essential part of a
business. According to this assessment, I have learned about the importance of conferences and meetings
this week. Therefore, the ultimate lesson is that without the presence of professional communication,
this aspect cannot be divulged in a proper manner.

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The aspect of written communication is another form of professional communication. This aspect has also
been briefly discussed during the ten-week assessment. I have learned that written communication is used
in various aspects in a workplace, especially for newsletters and emails. Therefore, this writing should be
done in a precise manner through which the audience would be able to tell its significance at first glance
or after reading the first paragraph. As regarded by Bentley et al. (2016), written communication can be
deemed as successful if it manages to keep the audience hooked until the end of the communication
process. Thus, by following the rules of professional communication, I believe that this aspect can be
achieved. The last form of professional communication deals with the digital mode. Digital
communication is one of the rising aspects of communication in the 21st century (michaelpage.co.uk,
2018).
Digital communication is such a method which can be effectively used in a workplace in order to deliver
important messages to all its stakeholders including its employees and customers. As per the view of
Yusuf, Yunus, & Embi (2018), the digital form of communication can be executed through the
aid of various platforms of social networking. Internet conferencing, teleconferencing is
important aspects which fall under this aspect of professional communication
(businessworld.ie, 2017). I have learned that aspects such as email, blogging can also be
considered under this aspect of communication. Therefore, I have accessed the important aspects
of professional communication in this section with special emphasis on its different types. This
assessment helped me in understanding the significance of professional communication in a
workplace.
In the course of ten weeks, I have successfully identified one of the most important forms of
communication which are required in a workplace. However, apart from this mode of communication, I
have also accessed two other forms of communication that might come into use in my future. These two

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aspects of communication can be defined as intercultural communication and organizational
communication. As opined by Gluschkoff et al. (2017), intercultural communication can be defined
as communication with people from different background and ethnicity. This is because a
workplace might have a diverse range of employees. It might also deal with various employees
of ethnic culture. Therefore I think it is important to learn different languages in order to
associate with people from the different background a workplace.
The aspect of proper communication with people of intercultural background can be achieved by
the implementation of a training program. In these programs, the employees would be given an
adequate amount of training so that they are able to communicate with people of ethnic culture.
This might prove to be essentially helpful through which the various aspects of work can be dealt
with in a significant manner. This aspect of communication can be directly linked with that of
the organizational communication which is another important concept identified in this essay. As
per my opinion, unless and until a workplace follows an organizational system, proper aspects of
work cannot be achieved by them. Organizational communication would undoubtedly help in
understanding the work within an organization along with its required needs (gdins.org, 2018).
Therefore, from this assessment, the importance of the two concepts can be understood.
Implementation of the two above concepts in my field of future work in business would indeed
prove to be successful because if it's effective nature. My future aspiration includes working in a
good corporation. I can only provide effective work if I follow the organizational method in a
proper manner. This would help me accessing the internal working of the organization so that I
can effectively solve various problems. This would, in turn, help me from organized plans and
opinions which I can present in a professional manner. Therefore, in the future, I can present my

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thoughts and opinions in a clear and concise manner if I follow the most important identified
form of communication. Maintenance of these aspects would also help me perform in a better
manner when I am working with people of different background. I can utilize my skill of
intercultural communication to effectively understand in order to cooperate with the needs of the
clients. Therefore, following these forms of communication would undoubtedly help me in
providing quality performance in a workplace in order to fulfill my future aspirations.
This essay deals with various forms of communication which I have learned from the course of ten-week
assessments. I have been able to gather adequate knowledge about the different types of communication
that can be utilized in a workplace. From these different methods, I have been successful in the
identification of professional communication as the most important method of communication in a
workplace. This aspect helps in communication with other parties in a clear manner so that no
miscommunication occurs. Other than this aspect two other concepts have also been identified which can
positively impact on my future aspirations. Integration of intercultural communication skill and
organizational communication skill will undoubtedly help me to perform in a more effective manner in a
workplace.
However, the chosen concepts of communication also have certain disadvantages. One of these
disadvantages can be termed as disorganized communication. This occurs when an accurate model of
communication is not chosen for a business.
Digital communication can also be misguided that might result in miscommunication and
misunderstanding with the opposite parties such as the clients. Therefore, adequate measures are needed
to take so that these problems can be avoided at all cost. In public, verbal communication should be used
in an effective manner to avoid any form of miscommunication. Therefore, it can be asserted that this
essay identifies all the necessary means of recommendations which I need to follow through which I can

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produce a proper outcome. The contrition of this assessment is immense in the formulation of the correct
form of communications for my future aspirations. Thus, this essay has effectively helped me in
understanding detailed aspects of communications which can be thoroughly used in the communication
process I different workplaces.

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