Professional Development Plan for Operation Manager Position at McKinsey and Company

This article discusses the personal statement, CV, and SWOT analysis of a candidate applying for the operation manager position at McKinsey and Company. It also includes a SMART goal-based action plan for improving communication and computer skills.

Your career in
business

Table of Contents
INTRODUCTION ..........................................................................................................................4
MAIN BODY...................................................................................................................................4
CONCLUSION ...............................................................................................................................4
REFERENCES................................................................................................................................5

Section1
INTRODUCTION
The portfolio was made with the intention of displaying my skills and cognition which
can permit me to get a procedure manager or operation manager designation in a re-owned
global consultancies management firm McKinsey and company. My portfolio for job will
include the design of my personal message which can support me to convince what type of skills
and various kind of knowledge which I acquire along with this and I can also elaborate why
application letter can stand out in the comparison of other competitors that can possibly exist in
the market during the job opportunity. Except for this, the profile will surely include my CV that
will be cautiously planned and designed to capture the attention of HR and manger of the
organisation which is McKinsey in the most suitable manner. However, in the portfolio I will
mention my SWOT analysis so that I can exactly know regarding my strengthens and weakness
in a efficient manner(Rowley, J., 2022). Moreover, after analysing my SWOT analysis I will
initiate the most appropriate plan for the intention of improving my skills and in the area which I
am lacking in for enhancing my capacity in giving my best. I will attempt and undertake the
appropriate structure for improvement of the personal development plan so the skills can
enhance in the span of time specified deadline(Dimitrova and et. al., 2020).
Activities regarding CV and producing personal statement which is going to give me a
advantage in showcasing the skills I own and the abilities that can help me introducing myself in
a brief manner. In context with this it can help me in standing out from the crowd by centring the
factors that can possibly make me specific and can benefit me in highlighting education
background and work experience in a effective style. If the CV is made creative, attractive and
should cover all the required information that should influence the interviewers for making
selection in a proper manner(Owusu and et. al., 2018).
I have selected McKinsey and company to perform the job as a operation manager.
Organisation is one of the re-owned global management consulting company which was founded
in year 1926 . the organisation was founded by professor of university of Chicago James O. this
organisation consist of several kinds of professional services to the corporations, governments,
private and other kinds of organisations. The McKinsey and company is also one of the oldest
and sizeable management consultancy firm, which also holds the third position as a largest

strategy planning consultancy firm by revenue. Additionally, the organisation primarily focuses
on meeting the operational and fiscal needs related to the consumer or client. I have selected this
company due to, it gives the proper environment for superior professional development and
acquisition of opportunities by providing best in class growth options finished through offering
limitless access of E- learning courses. This can provide me the to improve further in the context
of my professional and academician skills in the best manner that can possibly have. Moreover,
the McKinsey and company can provide many incentives which includes medical cover, best in
class benefits and annual performance related bonus. However, the health working culture and
competitive salary as well as optimistic work life balance and other various that can possibly
motivate me in applying in this organisation(Cone and et. al., 2021).
Section-2
Describing my personal statement portfolio in detailed manner
Introduction about myself
My name is Lordana Sterie and I am from ,64 Meath Street, Middlesbrough, UK. I am
sociable kind of a individual who enjoys providing various kinds of persuasion and thoughts for
the current, relevant and ongoing trouble related to business, economics, society and other kinds
of subject. I am curious type man as I want to know the reasons of the cause as soon as
accomplishable. In addition to this, I have deep interest proficient in safe operations, passenger
transport and GPS
mapping, Excellent communicator and problem solver with solid track
record in field. Hard-working Stylist with pleasant personality and passion
for hairdressing. Focused on building loyal client base by developing and
enhancing clients' personal appearances (Stanton, W.W. and Stanton, A.D.A., 2020).
Knowledgeable in cutting,
colouring and styling techniques to meet customer demand. In the diverse field of business such
as finance, operations, marketing and other but mainly I have larger interest in the operational
and production field of business which motivates me to get higher professional position in this
particular field. My hobbies are playing football, basketball and playing musical instruments and
travelling along with this I always read the published business articles or journals which helps to

keep updated with the current corporate trends in proper manner(Entwistle, J., 2020). My future
goal is to become a person who is known by the crowd around the globe and more professionally
in the field of operations management of business. I think that I will meet up to the expectations
of my interviewers as I am an open minded and fix my schedule as the work requires my time
which probably is enough to adapt the outside environment changes in most effective way.
Education
I have done my schooling from the B. P. Hasdeu – Buzau. Later, I have taken my
graduation degree and done University ASE – Bucuresti MBA in Operation management from
the one of the world famous Business school that is London Business School. This degree has
supported to gain deep insight about business terminologies and models (Sheldon, K.M. and
Corcoran, M., 2019)(Jackson, Keith. 2022)(Carvalho and et. al., 2021). Along with this, it has
also enabled me to improve my professional as well as academic skills such as communication
skills, problem solving skills and decision making skills by participating in the various type of
projects as well as case studies. I think that I will qualify the selection process of McKinsey
company as I have developed relevant skills and knowledge regarding how to deal with complex
business environment challenges by applying critical business formulas and theories. The
London business School has also guided me to hold leadership positions as I have taken
participation as the leader in the various real life business projects. This also enhanced my
leadership skills to the certain extent(Jackson, Keith. 2022).
Work experience
I have a work experience of at-least four years in the field of business management and
operations related field of business. I have gained significant knowledge of dealing with the
customers in effective manner by working as the customer service executive for 3 years in
Genpact company. This is also one of my first professional job in which I have improved my
listening skills, concentrating silks and also developed the habit to pay more attention in
satisfying customers in appropriate manner. By doing this job, I have polished my customer
service skills as well as problem solving skills which can benefit me to give best performance in
my position as professional hair dresser in the McKinsey and company. Apart from this, I have
also gained experience of 3 years as the Assistant Operation Manager in the Tesco company.
This experience can assist me to provide effective performance in my future job role as operation
manager in McKinsey and company. This is because I have acquired strong knowledge and

experience to work with different operational management tools like Enterprise resource
planning systems, Customer Relationship Software along with the six sigma tool. Apart from
this, I have also improved my decision making skills that can allow me to give appropriate
solutions to the complex business problems and take urgent decisions in time effective
manner(Carvalho and et. al., 2021). Moreover, working as an assistant operation manager has
given an opportunity to lead my staff members through which I have understood that what
factors are critical for driving motivation levels in them leading to higher productivity and
morale.
Conclusion
In the last paragraph of my personal statement, I can conclude that my educational
background as well as my long work experience can enable me to hold the tough sides of job
position related to professional hair dresser in McKinsey and company. The skills and
knowledge that I have acquired during working as customer care executive and as assistant
operation manager can benefit to perform better and maintain the good working environment
culture. Moreover, I can also analyse that I can satisfy the condition of McKinsey company for
adapting new skills in faster manner as I am open minded and curious to learn the skills that can
be crucial for me in improving my academic as well as professional skills. Furthermore, I can
also conclude that I have also improved my decision making as well as problem solving skills
which can allow me to give proper solutions to range of business problems in proper manner.
CV (Curriculum Vitae)

Section C
Conducting my personal SWOT analysis
By doing personal SWOT analysis I will be able to know and analyse my strengths and
weaknesses. In addition to this, it will also enable me to know which skills I am lacking behind
in, which may negatively affect my performance in future professionally. I will also be able to
know what threats and opportunities I may face in my career path(Martindale, T., 2020).
Opportunity
 The technology in education has
developed to a great extent and this
may help me in developing relevant
skills and gaining knowledge in desired
areas as I can take specialised
certificate courses online. This will help
me perform better as an professional
hair artist. There are a lot of opportunities outside
in the form of offline courses as well. I
can sign up for personality
development classes to improve my
professional skills.
Threats
 The rise in competition level is a threat
to me and can become a hindrance in
my way of ensuring a successful career
as professitional hair artist. There is a
pool of multi talented and multi-lingual
individuals out there and the number is
increasing day by day. This can make it
even more difficult for me to stand out
from the crowd.
 Latest computer technologies and skills
can become threat for me as I will need
to update my skills and knowledge and
relearn those new techniques to
perform the tasks assigned to me. New
tasks will require latest technological
skills.
Strength
 According to my observation, my
listening skills are good which allows
and helps me to draw accurate and
effective conclusions. This supports me
in understanding critical informations
Weakness
 From my previous work experience I
have observed that my communication
skills needs to get better as still there
are times when I get nervous while
interacting with people professionally

related to business and the chances of
misunderstanding the information is
minimal. In addition to this, I have also observed
that my problem solving and decision
making skills are great. These skills
will benefit me in finding effective
solutions to complex problems which I
may encounter while doing job. This
will enhance my overall performance
and also may get me higher
professional position and help me reach
on the top of the corporate ladder.
or while giving speeches where there is
a large number of audience. I am
getting slower promotions due to this
weakness comparatively.
 My computer skills are also not very
good and this can have a negative
impact on my performance. I need to
turn my7 weakness into my strength by
being good at Microsoft and other
computer softwares(Hikino, T. and
Bucheli, M., 2018).
 I have noted that I have weak critical
thinking skills which is becoming an
obstacle in being decisive and critically
analysing the positive and negative side
of discussions.
Making action plan for developing skills with support of SMART objectives and PDP plan
SMART Goal:
I have developed an appropriate action plan to improve my skills. It is based on the elements of
SMART objectives. The following table shows that how my action plan is suitable by setting
SMART goals mentioned below :-
Skills to
improve
Specific Measurable Achievable Relevant Time-bound
Communication
skills
This goal of
mine will be
very specific as
I will take part
in Personality
It will be
measurable as
I will be able
to evaluate
the results of
This goal is
achievable as
there are many
communication
skill
This goal is
relevant as the
development in
communication
skills will help
This goal will
be time bound
as it will
require 3
months for

Development
Program where
I can enhance
my
communication
skills. I will try
my best to
express my
ideas and
suggestions by
taking part in
Group
discussions.
my past and
current
performances.
I will take
part in team
work practises
where I will
be able to
examine my
development.
development
programs
available in the
market in
which I can
register and
achieve the
goal in a
effective
manner.
me in making a
better
impression in
front of the
interviewers
which will help
me in
increasing my
possibility to
get selected.
Apart from
this, I can also
use this skill
for improving
my relationship
with people.
developing
communication
skills.
Computer skills This aim of
mine is specific
as I will enrol
in good
computer
training
institute where
I will pay
attention on
learning
relevant
technological
skills which
will allow me
to perform
This objective
will also be
measurable as
I will attend
several
computer
literacy
classes and
will give
some practical
exam and
tests through
which I can
gain insights
of my
This goal is
achievable as
there are many
new computer
training
institutes that
has recently
launched in
London. In
addition to this,
I may also take
online
computer
classes with the
help of laptop,
This goal is
very essential
for me to
achieve as the
computer skills
and technical
knowledge
which I want to
develop will
assist me to
stand out from
the crowd of
job applicants.
This will also
help in
In order to
develop my
communication
skills, I will
require at-least
6 months to
practice.

better in my
career of
operational
management.
For this I will
focus on
attaining
practical
knowledge for
operating
Microsoft
application
software and
other business
related skills.
performance,
related to
computer
skills. With
the help of
this, I can
efficiently
improve my
performance
by evaluating
the weakness
on right time.
phones and
computers by
just being at
home. This will
allow me to
learn relevant
skills related to
technologies in
very favourable
and also cost
effective or
reasonable
manner.
impressing the
interviewers as
I will be having
a lot of
computer
certificates
from my CV.
Moreover, it
will also allow
me to execute
my operation
management
job in the
effective and
efficient
manner.
Critical
thinking skills
This objective
is very specific
as I will polish
my critical
thinking skills
by taking part
in different
seminars
associated with
different topics
like social,
business and
others. This
will push me to
evaluate the
This goal is
measurable as
I can observe
my
performance
with the help
of taking
critical
reasoning test
along with
participating
thoroughly in
the group
discussion
activities
This goal is
achievable as
there are many
criteria through
which my
critical
thinking skills
will be
improved. The
first step is to
take a critical
thinking
assessment test,
playing chess
and some other
The critical
thinking skills
development is
critical for me
as this will
allow me to
take effective
business
decisions in my
professional
career. It will
also help me in
developing
business
reports in such
I need 3 months
to improve my
critical thinking
skills in an
effective
manner.

issue by
thought
processing both
the positive and
the negative
negative side as
well. In
addition to this,
I can take part
in puzzle
related games
and brain
boosting
activities for
the purpose of
developing my
critical
thinking skills .
through which
I can deliver
my ideas in a
positive as
well as
negative side.
brainstorming
activities which
will enable me
to improve my
critical
thinking
abilities in an
efficient way .
a way which
can be crucially
analysed and
make
appropriate
judgements.
CONCLUSION
It has been finished from the above portfolio that development of professional skills is
crucial in guarantee greater success in the field of business related job positions. It can be
analysed that the professional skills such as communicating skills can change me to perform my
future duties as professional hair artist in most effectual way as I can build better and emotional
relations with my manager and other staff members. Additionally, I have also made my personal
statement document as well as CV in which I have discussed about myself, my educational
levels and also related to my work experience. Moreover, I have also performed my personal
SWOT analysis where I unregenerated about my strengths, opportunities, threats and weakness.
Moreover, I have also included the action plan for improving my weakness by taking the
consideration of SMART objective.

REFERENCES
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