MSc Management: Reflective Portfolio on Learning and Practice

This professional development portfolio reflects on critical learning events experienced during a placement at Pizza Hut, analyzed through Gibb's reflective model. The portfolio identifies key employability skills developed, such as emotional intelligence, teamwork, and communication, and discusses ...Read More

PROFESSIONAL
DEVELOPMENT AND
PRACTICE

Table of Contents
INTRODUCTION AND BACKGROUND....................................................................................1
MAIN BODY...................................................................................................................................2
1. Critical learning events according to Gibb's reflective model............................................2
2. Linked to learning and graduate job description................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12
Appendix........................................................................................................................................14

INTRODUCTION AND BACKGROUND
Professional development is a kind of learning in order to earn or hold over occupational
group written documents such as academic degrees to ceremonial coursework, ministering
association and casual learning possibilities situated in exercise. The major purpose of
professional development is to provide professionals the opportunities in order to learn and
apply advanced skills that can enables them to use it in their job profile and further in their
career as well (González and Skultety, 2018). Professional development plan is highly useful in
identifying lacking areas which can be helpful in improving the performance. It provides
opportunities to make modification via identifying weakness which are are required to eliminate
in order to cope up with changing external circumstances of industry. Employability skills are a
part of skill that has been developed with the professional development of an individual. The
employability skills are termed as the conveyable ability required by an individual to make them
employable within an organization. These kinds of skills will help an individual to reduce errors
and enables an individual to handle the business activities in most efficient manner. Moreover,
the academic practices are defined as the process of completing the work independently,
honestly and in appropriate academic ways (Mohamad and et.al., 2018). Achievement of best
practices involves the development of own independent evaluation and identification of
challenges in skills improvement.
This study will describe the analysis of learning events through placement and identify the
developments that are required in various employability skills. Learning events will be taken
from my personal experiences when I was placed through professional development plan team
in Pizza Hut. It is one of the international organization that has large target segment toe ran
higher profitability & sustainability. This is part of American multinational restaurant chainnad
internation franchise that has found success on global platform. Pizza Hut is concerned with
offering different taste of products as compared to similar organizations in industry. The reason
behind success of company is effective marketing and advertising strategy that is based on
developing interactive methodology. I had been placed over there as staff manager in which my
major responsibilities are identify potential markets, create plan accordingly, supervise and
coordinate business activities with top management as well as my subordinate people. This is
one of the best opportunity that has been achieved by me and given chance to conduct the
professional development plan. I have been delegated certain authorities as well which can help
1

in accomplishing my roles & responsibilities in effective manner. It has helped me to certain
extent to effectively manage my work to match with standards that can contribute in
accomplishing organizational objectives. The report will highlight the concept of critical
analysis on the various kinds of professional learning events which means enhancement of
professional development opportunities. With the help of Gibbs reflective cycle the study will
describe the specific professional skills that have been developed during the course of action
(Bridgstock, 2019). Gibbs model will provide assistance in making proper evaluation via
focusing on steps like description, feelings, evaluation, analysis, conclusion, and action plan.
Ways to improve the lacking areas will be involved for providing deeper insights regarding
making modifications. The main reason behind providing this particular model is to give proper
knowledge regarding functioning . this provides asssitance in deriving significant knowledge
which can share in having deeper information of particular program. Moreover, it will expound
the critical evaluation of employability skills as consider as learning events on the basis of
discussion.
MAIN BODY
1. Critical learning events according to Gibb's reflective model
2
Description
What happened?
Feelings
What were you thinking?
Evaluation
What was good and bad?
Conclusion
What else could you
have done?
Action Plan
If it rose again what

Gibbs Reflective Cycle
Emotional intelligence
Description: The entire experience could favor me to develop certain skills that could allow me
to enhance my overall growth and development at an individual level. I have undertaken the
experience which could direct me in a right direction. The whole experience was very valuable
for me as it could precisely support me to identify different positive and negative skill set being
a professional I should own. It is described that different activities could favor me to understand
my areas belong to strength. The activities like motivation session, playing games could favor
me to know about all my key strengths that could improve my overall personality.
Feeling: I have a strong feeling that all this activities attended by me would support me in
enhancing the overall growth and development possibilities in my career. I have noticed that this
is a key part of the description that the experience could certainly empowered me in developing
the skill set along with certain strengths. I have a strong feeling over the fact that skill is an
important part of the personality development practice and with support of the right practices I
could certainly work over my emotional intelligence ability as an individual.
Evaluation: I have evaluated the fact that overall growth of the individual and professional is
highly influenced with the skill set that needed to develop by the individual. IT is notice that this
is an important parameter which require to grow as a professional that it become necessary for
me to approach the career in the more professional manner. The role of the different personality
development tactic is effectively empower me to approach the overall growth in professional life
3
Analysis
What else can you make?

in the best way possible. This is a fundamental part of the overall skill development activity
entertained by me as a professional.
Analysis: I have analyses that my different skill set such as communication skill, interaction
skill, social abilities could favor m at the grass hood level to grow and develop my various skill
and abilities. This is an important part of the overall growth and development opportunities I can
entertain in future is to upgrade my abilities to perform various responsibilities. I have precisely
analyses that the emotional intelligence skill that I have developed could favor me precisely to
enhance the overall career growth opportunities possibly I would entertain in future.
Conclusion: This is concluded that I have developed the emotional intelligence skill that would
possibly support me in my future operations and functions. I have identified that different career
growth opportunities would be attracted in against to this ability I have grown up. I have been
concluded that the skill development would be the best possible approach to support the overall
career growth and professional development.
Action Plan
Skill Strategies Resources TIME FRAME
Emotional intelligence Playing mind games,
reading books,
analysis and such like
strategies.
Books, journals,
internet sources will
utilise.
4 months
Communication skill Regular interaction,
inter personal ability
and such like
strategies.
Internet sources and
books.
3 months
1. Team Work
4

 Description: Within the Pizza Hut as Staff manager, my major responsibility was to
research and analyse recent market trends and the company competitors in order to
prepare strategies accordingly. I had a team of 20 members under my supervision in
which I have to give proper directions to them in order to complete the task in given
stipulated time frame. When we were in the middle of our assignment, our top
management had decided to appoint one more person who is at the similar position
because of the over burden of the work. Initially I felt quite disappointed while working
with him along with my subordinates who previously considered as my team members
but now I have to divide them accordingly. But as I have to manage, I tried my level best
to cope up with the situations. But one day when adverse situation arises in which we
have to prepare presentation for the project and I have to go for some urgent personal
work. During that time I started panicked and restless but that colleague helped me to
complete my presentation within give time frame. Feelings and Evaluation: With the completion of the task, I realised that it was a
tremendous experience for me to work in a team with that new guy along with my other
colleagues as it becomes easy to discuss and resolve problems while working in a team
rather than go for completion of the task in whole and sole manner. Initially, my
preferences were to lead the assignments independently which becomes very stressful for
me to complete tasks under adverse conditions. The situations was good and under
controlled when I were complete the assignments independently according to my own
planning but when anything comes up suddenly or adverse situations arises, I was getting
panicked and worried about the situation when anything comes up suddenly and
urgently. Analysis and Conclusion: According to the above situation, my colleague helped me
that time to complete my assignment which was related to preparation of report. That day
I realised that we can help each other when we face lots of load regarding the work that
needs to be completed within short span of time duration. That feeling I discussed with
my other team members as well in order to make them also aware about the benefits of
doing the task in collaborative manner. Apart from this, I have also make them aware
about the facts related to the poor usage of team work which cause wastage of time and
ended the task without any positive solution. From that day, we decided to distribute our
5

work according to our talent and abilities to complete the task along with the urgency of
work which also helps in order to reduce our workloads.
 Action Plan: From that event, I have learnt that the problems can be easily identifiable
and resolved with the help of team mates apart from finding the solutions in solely
manner. I will definitely apply my learning in my future terms in order to make myself
successful in each and every aspect of work.
2. Communication Description: The position at which I was placed within the Pizza Hut requires tracking
effectiveness of marketing campaigns and according to that prepares reports about the
findings after taking feedbacks from the staff members so that my team members are
able to evaluate their performances in effectual manner. All the tasks I had to do with
proper planning so that nothing can be missed out from my end because after my
planning, I have to communicate it with my colleagues in written as well as verbal
format with my subordinates who are doing work upon it and any small error makes the
whole task in just a waste of time. From certain analysis, I have realised that I was
lacking behind in effectively communicate my part in front of my colleagues and my
subordinates due to which certain confusions arises among ourselves(Wales, 2018). As
there were many incidences occur under which I communicate something else and my
subordinates get some other information according to their understanding. Feeling and Evaluation: The whole experience had taught me to think upon enhancing
my communication part with taking some important decisions and activities which are
effectively able to enhance my communication part in verbal as well as written format in
front of others so that I will be able to illustrate my part in most effectual and detailed
manner in front of others. Before starting the practices, I felt so much stressed to
complete the learning exercise according to the stepwise manner. But that incident
enables me to judge myself regarding doing my tasks in that particular manner in most
efficient way. From that day, I decided to take necessary communication sessions in
order to improve my part of working as well as my communication skills. Analysis and Conclusion: From that situation, I got to learn that proper communicate
with others is an essential ability through which I am able to finish my task in most
6

appropriate and through effectual ways. After realising this thing, I discussed my
weakness with my colleagues and they also suggests me some good exercises in order to
increase my communication ability. That particular day, my colleague had suggested me
a great suggestion which will definitely help me during rest of my professional life. With
the inclusion of activities such as verbal sessions on the effective communication, debate
and group discussion activities and various others similar exercises enhances my abilities
towards proper communication with others as well as with my colleagues and
subordinates. Previously I was unable to communicate in public gatherings without
feeling nervous but certain activities enhances my confidence level so that I will be able
to describe my points in most effectual way. In order to further enhance my
communication skills, I will definitely go for some tutorials which will become very
helpful for me in my future professional terms. This will enable me to fight with realistic
adverse conditions and thus also enhances my abilities to handle the situations with
proper communication ability.
 Action Plan: Desired results always come across with properly communicate with others
and thus I will definitely utilise it to make my job experiences more successful in nature.
With the help of effective communication ability, I will be able to express my feelings
and my thoughts in front of others in most fruitful ways. This skill will definitely help
me to finish my work in professional as well as personal life both in proper structured
manner. During that specific course of time, I felt myself lacking behind in effective
communication ability but with timely realisation and colleague advice, I was able to
improve my communication ability delegate in a way so that I will be able to finish my
tasks efficiently.
3. Leadership and management skills Description: While working within the Pizza Hut as a shift manager I have to work upon
various projects which are related to the introduction of new products and services into
the market place. One day when I and my top management people of marketing
department had to present a presentation regarding the new project on which we as a
team are working. I have to lead the whole presentation activity and responsible for the
preparation of the whole display after collection of data with proper evaluation of facts
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and figures related to the project. At the very initial stage I felt nervous and not that
much confident in order to finish the task because there are so many seniors involved
within the activity and I was the leader of that activity so I have to lead them all
regarding the task. Feelings and Evaluation: At the primary stage of the activity, I was not at all confident
about the task but as I started my work I am able to gain the confidence within me to
guide my seniors as well and segregate the task accordingly. Although I felt really vary
nervous at the time of giving instructions to them all. But with the ongoing task I realised
that it does not matter whether you are working with your juniors or seniors, what
matters the most is the level of understanding and knowledge in order to get any
assignment completed (Кudarova and et.al., 2019). Thus this activity helps me in order to
enhance my leadership abilities even in front of my seniors as well. Analysis and Conclusion: With the proper delegation of work, I got to collect my
confidence level back and analyse that the work is the primary function due to which one
can considerable within the organization irrespective of their position. A leader is always
a leader whether one can work with their seniors or juniors. Leading abilities are always
works as same.
 Action Plan: After that situation, I found myself highly confident enough to lead any
activity no matter who are my co-partners within the task. It enhances my leadership
abilities and it will definitely help in me in my long term future career as well. I will
definitely follow and keep this kind of attitude within me in my any job by considering
future perspective. From this learning event, I was able to understand the importance of
leadership skills and that they are only be enhanced with such kind of situations.
4. Professionalism skill
Description: Once I received a random phone call from somebody and she asked me to provide
certain information’s regarding a candidate who is working within our firm. Initially I also feel
awkward about the situation but after certain point of time I was mistakenly share the asked
details without even taking permission of that candidate and without asking for any much of the
information I had shared details along with her. The whole activity was noticed by the director
of my company. He was very nice at that moment but explained serious negative consequences
8

to me of sharing such kind of personal details and information’s from the person to whom I was
completely unknown (Campbell and Taylor, 2019). I should have asked her some questions or
tell her details after taking permission of that candidate will definitely handles the whole
situation in effective manner with huge amount of professionalism.
 Feelings and Evaluation: When my director makes me aware about my mistake, I
felt delighted as it was a new experience for me in the firm because I have never been
encountered with such kind of situation there before that day. Just because of the
authority that I have received with my job responsibility I get to know that I do not
share any kind of personal information of any candidate is also my primary
responsibility as well as my duty. Because of this situation I was able to learn great
lessons about the whole procedure of doing my work and maintain professionalism
while working within any organization. Although I realized that even after
understand the whole procedure, I was unable to use my own critical understanding
regarding that urgent situation. I was very much aware that the situation left very bad
impression in the mind of my director which is not needed for me. As a employee I
have to maintain my professionalism while doing my tasks.
 Analysis and conclusion: Basically, everybody is aware about the facts that personal
information’s of any candidate are allowed to transfer at any cost to others without
their own permission. During that particular point of time I was unable to utilize my
common sense and experience of professionalism at that particular point of time. If I
could realize my duties and follows my professional behavior, I would have never
shared the information with that stranger.
 Action plan: After that particular day, when anybody asks about my or even any
others personal details whether face to face or on phone call, I completely follow the
procedure that has been learned by my director (Johnson and Hammond, 2018). After
all it was a critical learning for me to understand certain limitations that comes under
the concept of professionalism.
5. Problem solving skill
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 Description: Once my manager told me guide my team members to find out effective
solutions for increasing the sales through proper evaluation of social media
engagement. I started panic during that particular period of time. But somehow I
instruct to my team members to start doing research on the problems and certain
modifications in order to enhance the sales volume with new and innovative actions
(Puccio and et.al., 2020). The team mates effectively collect the strategies through
which we are able to get appropriate results and analyzed what some of our top
competitors. Although I was hugely confused among different strategies to adopt best
out of many. I took help of my managers in order to get me resolve my problems
because I am not really good at solving problems and issues as I started panicking
and for which I am still doing certain exercises in order to development or increase
my problem solving skills and abilities within me.
 Feelings and evaluation: At that particular point of time, my managers helped me a
lot in order to decide about the chosen strategy after that I was able to come up with
exact blueprint which we have to follow this year to emulate our best competitors
along with stand put and develop a unique voice as a brand. With that particular
situation, I felt that doing work on my problem solving abilities should be my next
prior task in order to get success and in front of my other competitors who are also
my colleagues. With certain exercises now I am able use my logic and data in
appropriate manner to solve problems effectively.
 Analysis and conclusion: With the solutions that had been provided by my manager
to me, during that point of time I was able to resolve my issue and fulfill my task in
most appropriate manner. Apart from this, it also raises a sense within me that I have
to keep myself focused towards the enhancement of this ability within me so that
from next time I am able to finish the task without any kind of extra tension and
efforts (Pitan, O.S., 2017).
 Action plan: With the complete situation, I was able to learn the ways through which
I am able to resolve my issues on my own. I also able to evaluate practices through
which I can enhance my problem solving abilities for the betterment of my future
which helps me in my further career terms as well.
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2. Linked to learning and graduate job description
Critical thinking is the ability to make decisions and resolve issues which are based on
logical reasoning and information’s while leaving the emotions to enable improvement among
an individual’s thought procedure. It helps in avoiding the misleading assumptions of an
individual on the basis of questions. Critical thinking must be significant in order to solve
problems related to the diversified issues within the organization (Kim, 2019). By having the
knowledge of critical thinking and logical mind it has been identified that communication
system should be improved and that could be easier if one can work with keeping in mind the
future perspective or work. This enables an individual to look for hidden values, evaluation of
evidences and categorisation of multiple conclusions. Basically it is an action which is
designated to resolve analytical and logical problems which are based on facts.
With the evaluation of different perspectives, I came to understand various skills in
which I am lacking behind and require more of advancement and modifications according to the
findings. I try my level best in order to enhance all the skills within me that are extremely
required and important for me to sustain within my profession i.e. marketing. Within the profile
of marketing, the communication, team work and decision making abilities are highly
considerable by each and every organization. These are the basic skills that are required within
every employee in order to get success. These skills also help me in doing my job development
as well. Apart from this, I will also able to handle the adverse conditions in proper and efficient
manner. Communication, team working and proper time management of activities plays an
important role which describes the basic understandings about the complete work in which
manner it needs to be completed. The enhancement of my communication and business
understanding, I will be able to get successful in my professional career because it provides me
complete experiences about the facts that needs to be considered while working within an
organization (Spector and Ma , 2019). I have to give complete emphasise on the skills and
abilities that will help me in my future professional terms to build my career in similar kind of
profession. With the detailed analysis, I have realised that I have lacked behind somehow in my
leadership qualities which are extremely important to build within me in order to become
successful. With the improvement of all these skills within me, I am able to handle each and
every situation in most appropriate manner.
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With the help of all these skills, an individual is able to structure their work according to
their importance and urgency in a way that allows them to accomplish their goals whether it is
long term or short term goals, personal as well as professional goals. The goals should be
specific in order to achieve them with their existing skills as if required improvement then this
activity should also be accomplished in fruitful manner. Thus, improvements enable an
individual to get the position what they want to achieve in their future terms. With the help of
the entire skills one is able to accomplish the goals and made their career in the field such as
Marketing in which I am interested from very initial stage of my education (Frieden, 2017).
From very early stage I wanted to grow my career in marketing field as I feel that I am good to
fulfil all the aspects that are required to opt for marketing field.
Furthermore, it can be stated that all the event that has previously occurred acts as
evidence related to development which is link to my learning journal and graduate job
descriptions. Likewise, as a manager I get to learn various skills such as communication, team
working, emotional intelligence and other skills. All these skills will help in making my CV
attractive and useful for employers thus I can get better employment opportunities in future
circumstances. All this are also added in my learning journal so that I can understand the areas
that needs to be improved and method that can be used to do the same for bright future or career
ahead. For examples: as manager of Pizza hut I able to learn communication skills such as I
share information with my subordinated related to the way task and responsibilities needs to be
completed. So it has helped me to be a part of reputable organisation through making best use of
existing skills, capabilities and skills. In addition to this, emotional intelligence is another skill
that I have developed being working as a manager in Pizza hurt as it helps me in having control
over my emotions. Such as anger or being more pressurised to complete the particular work. The
previous experience has also contributed in developing team working skills as being manager I
will able to work with diverse range of people. Thus in future also it will help me in
coordinating work of different individuals and contributed in achievement of end goals of the
firm. Therefore, it can be stated that all the previous experience is directly linked to my
development and graduate job description.
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CONCLUSION
From the above analysis, it has been concluded that there are certain valuable skills that
are highly required in specific professions in order to move further in optimistic manner. The
skills and talent are the ones who support an individual to get ahead in their future career terms.
In the above study, it has been identified that the chosen career is the role of marketing manager
who are responsible to fulfil various challenges and responsibilities within the organization. In
order to conduct and complete the responsibilities within the firm, the marketing manager have
to develop various skills within themselves in order to complete the tasks in most appropriate
manner. They are responsible to fulfil various tasks such as development of marketing
campaigns, conduction of research and evaluation of data, presenting strategies and innovative
ideas, organising events, monitoring performances of their subordinates, and many more similar
kind of works that supports the organization to become highly successful in the competitive
environment. In order to fulfil such requirements the managers have to build certain skills and
abilities so that they can perform the task in more efficient manner. The key skills in order to
make marketing manager are good and efficient team work, communication ability, adaptability,
proper organization and planning skills, creativity, commercial awareness, and analytical skills
along with information technology skills.
In the above presented report, it has been identified that certain skills i.e. team work,
time management, business understanding, leadership skills and decision making are those skills
that have been generated within me with the introduction of certain experiences and situations
which enables automatically generation of such kind of abilities within me. From the detailed
evaluation, I came to conclusion that in order to conduct my future within this specific field of
my interest, I get to involve in certain activities which will enables me to develop customer
centric approach, develop knowledge of all channels, interest about their role and
responsibilities, keep developing learning abilities and many more similar kind of understanding
that will help me to enhance my career in my choice of field i.e. marketing.
The skills which are obtained within the position of manager in the Pizza Hut will be used
in the future in different ways. As the team work skill were improved while leading the
employees of pizza hut so it will assist to work with bigger team in near future and also help
collectively with the team. Another skill is communication skill which is being enhanced while
deal the day to day activities of the company so this skill will have used in future to coordinate
13

with the people from different culture and background. In the recent experience the leadership
and management skill are also positively influenced which are also assisted in future to lead the
employees more effectively and efficiently, it will also lead to better management practices in
the future to interact with the people as well as customer’s issues. The work done with more
professionalism so the professional skills gets more efficient which will have used to deal with
the situation and task of the company. By continuously facing the problems from the manager
position this skill get improved which would be use more effectively when a bigger issue comes
in near future the problem solving skill going to utilized effectively. Furthermore, while dealing
with different type of customers the emotional intelligence skills is also addressed which will
help to interact with the people and understand the emotions which are helpful to deal with those
people more effectively. This skill are going to develop overall decision-making of the manager
of Pizza hut and ultimately assist in achieving the goal.
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REFERENCES
Books and Journals
González, G. and Skultety, L., 2018. Teacher learning in a combined professional development
intervention. Teaching and Teacher Education, 71. pp.341-354.
Mohamad, M., and et.al., 2018. Determinants influencing employability skills: Undergraduate
perception. Global Business and Management Research, 10(3). p.568.
Bridgstock, R., 2019. Graduate employability 2.0: Learning for life and work in a socially
networked world. In Education for Employability (Volume 1) (pp. 97-106). Brill Sense.
Wales, T., 2018. The View From Within: A Personal Reflection on Library Strategy
Development in Three Academic Libraries. New Review of Academic
Librarianship, 24(3-4). pp.442-456.
Akman, I. and Turhan, C., 2018. Investigation of employers’ performance expectations for new
IT graduates in individual and team work settings for software
development. Information Technology & People.
Chen, M., and et.al., 2019. Teamwork-oriented integrated modeling method for geo-problem
solving. Environmental modelling & software, 119. pp.111-123.
Koksalmis, E. and Kabak, Ö., 2019. Deriving decision makers’ weights in group decision
making: An overview of objective methods. Information Fusion, 49. pp.146-160.
Кudarova, N., and et.al., 2019. The role of character in the development of leadership skills of
students. Opción, 35(88). pp.622-643.
Ashley, S., Schaap, H. and Bruijn, E.D., 2021. Exploring differences between international
business undergraduates’ conceptual understanding. Studies in Higher Education, 46(6).
pp.1041-1054.
Kim, W., 2019. A practical guide for understanding online business models. International
Journal of Web Information Systems.
Spector, J.M. and Ma, S., 2019. Inquiry and critical thinking skills for the next generation: from
artificial intelligence back to human intelligence. Smart Learning Environments, 6(1).
pp.1-11.
Frieden, T.R., 2017. Evidence for health decision making—beyond randomized, controlled
trials. New England Journal of Medicine, 377(5). pp.465-475.
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Campbell, S.L. and Taylor, D., 2019. Professionalism in the workplace. Retrieved from the
University of Missouri–Kansas City website: http://www. umkc.
edu/starr/Workplace_Professionalism. pdf.
Johnson, C. and Hammond, L., 2018. Learning professionalism on the touch-line: pedagogical
challenges and recommendations. Athletic training education journal, 13(3). pp.290-
298.
Puccio, G.J., and et.al., 2020. Creative problem solving in small groups: the effects of creativity
training on idea generation, solution creativity, and leadership effectiveness. The
Journal of Creative Behavior, 54(2). pp.453-471.
Pitan, O.S., 2017. Graduate employees’ generic skills and training needs. Higher Education,
Skills and Work-Based Learning.
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Appendix
Personal development plan
Target Actions to achieve Evidence of completion Time-frame
Keep up to date with
university work and
not fall behind with
any scheduled
assignments
 Allowing
enough time
for myself to
complete the
task.
 Practising
skills learnt.
 Motivate
myself to get
on with the
task.
 Being
organised and
understand.
Assignment work will be
completed within proper
time duration with
appropriate standards
Ongoing through
out the course
which is of two
years.
Gain practical
experiences over
various topics
 Gain relevant
experience that
are required to
get.
 Develop
contacts within
industry.
 Understand
areas of
industry which
I desire to
move.
 Achieve good
placement within
well known
organization.
 Get my placement
with enhanced
knowledge and
technical skills.
At the year of my
placement.
Become more  Force myself  Completed my work Throughout the
17

motivated to achieve
my career goal
to attend all
lectures within
the class to
increase my
knowledge.
 Research the
subject in
detail in my
personal time.
 Become more
involved in
course
activities.
with high standards.
 Understand subject
sufficiently and
grasp the skills in
better way.
study
SWOT analysis of myself
Strengths
 Ambitious about marketing career
 Quick learner
 Problem solver
 Motivated
 Good interpersonal skills
Weaknesses
 Try to do too much at once
 Sometimes become too single minded
 Find uncertainty difficult to manage
quite sometimes.
Opportunities
 Good position at work place
 Ability to move geographically
 Strengthen my knowledge in related
field.
Threats
 Negative trends
 enhanced competition
 Work life balance
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Curriculum Vitae
Personal Profile
Name: XYZ
DOB: 30/10/1990
Address: ABC
Gender: Male
Language known: English
Hobbies: Reading books, travelling, watching movies, adventurous activities
Contact Info: XXXXXXXXX
E-mail: [e-mail]
Objective
To achieve highest level of excellence in career development through sincere efforts and
increase my skills and knowledge through complete commitment, ongoing learning and
directions provided by my organization.
Work Experience
 2 years of experience in relevant field as Marketing Manager.
Roles and Responsibilities
 Plan and split target zone wise.
 Monitor primary and secondary sales
 Monitor monthly growth
 Event management
 Manage distribution network
 Hire, promote and transfer of sales team
 Handle customers complaints
 Implement and manage company policies
Academic Qualifications
19

MBA in Marketing and International business from University of London
Personal Skills
 Hard working
 Good communication skills
 Ability to deal with adverse conditions
 Positive thoughts
Declaration
I hereby declare that all details mentioned above are true to the best of my knowledge.
Appendix B- BPP Career Ready Skills Analysis Form
Remember, you can also use a job description from a graduate level role you would like to apply
for to help identify skills and competencies (KSBs) that you might like to evidence here.
SKILLS Self-rating
High/Medium/
Low
Action using the STAR(L) technique
1.Where you rate yourself medium to high -
provide an example of how you have developed
this skill using STAR (provide details of the
situation, the task you completed, any actions
needed to complete the task, what the result
was and what you learnt).
2. Where you rate yourself aslow,identify
activities that could enable you to develop the
skill – ready to add this information to your
professional development plan.
Use all sources including: your studies, hobbies,
interests, work experience, voluntary work, community
activities and any involvement in student societies.
Problem Solving HML I would see myself at the middle level while doing
20

problem solving effectively because I manage to resolve
all the issues on my own but sometimes I get confused
in the adverse situations. I have developed a sense of
problem solving abilities from my previous experiences
by working as a marketing manager. While playing this
role, I was responsible for various responsibilities in
order to help them up to my core but sometimes I was
unable to help them at certain technical requirements.
Communication HML I would like give high rating to myself for my
communication skills as I believe that I have good and
effective communication ability with which I am able to
describe any specific requirements related to the work.
Personally, I feel that I have developed my communique
with participating in various debate and group
discussion activities at my student time which now
helps me in my career enhancement. As a marketing
manager, I highly required this skill in order to convince
others for the sake of company and my own career
development and success.
Self-
management
HML I rate myself as low in this ability as I personally feel
that self management is something which I highly
required to me generated within me. Although I am
really good at classifying and distribution of tasks
among my team members but, sometimes I feel that
sometimes I loose my control over my emotions at
adverse situations. Thus, I really need to develop my
thoughts in practical context which enhances my
behaviour at different situations and I will able to
manage myself effectively.
21

Appendix C – BPP Professional Development Plan Template
KSB
Development
Goal
Milestones
What are the
specific actions that
you need to carry
out to achieve your
goal?
Resources
E.g. books,
journals, web
links, training,
events.
Deadli
ne
Success
Factor(s)
Evidence
Team
working
 By clearly
identifying
my roles
 Manage time
effectively
 Optimistic
mindset
 Share
enthusiasm
Through
different team
work activities,
articles, books
and journals
Within
6
months
My team will
able to
complete the
task in
efficient
manner
Completed
team role
exercises and
tasks in
appropriate
manner.
Decision
making
 By setting
deadlines
 Limit
choices
 Try taking
command on
decision
making
procedure
Newsletters,
journals,
internal
memoranda,
reports, books,
internet source
Within
4
months
When I will
conduct a task
according to
my own
decisions in
effective
manner.
Completed my
role as leader
in any specific
task
22

Time
management
 By starting
my task as
early as
possible
 Prioritize the
tasks
 Organize the
workplace
https://
www.lifehack.o
rg/articles/
productivity/10-
ways-improve-
your-time-
management-
skills.html.
 Other
internet
sources
as well
as books
and
journals
Within
3
months
When I will
be able to
manage my
tasks
according to
their priorities
Completed my
assignment
within
stipulated time
frame
Career Ready Skills Analysis Form
23

Remember, you can also use a job description from a graduate level role you
would like to apply for to help identify skills and competencies (KSBs) that you
might like to evidence here.
SKILLS Self-rating
High/Medium/ Low
Action using the STAR(L)
technique
1.Where you rate yourself
medium to high - provide an
example of how you have
developed this skill using
STAR (provide details of the
situation, the task you
completed, any actions
needed to complete the task,
what the result was and
what you learnt).
2. Where you rate yourself
aslow,identify activities that
could enable you to develop
the skill – ready to add this
information to your
professional development
plan.
Use all sources including:
your studies, hobbies,
interests, work experience,
voluntary work, community
activities and any
involvement in student
societies.
Problem Solving M
I put myself at medium level
24

for problem solving abilities
as sometimes I feel difficult to
solve problems in efficient
manner.
Communication H At communication part, I see
myself at higher level as I am
able to communicate
appropriately with others.
Innovation M At innovation part, I see
myself at medium level as I
have to further improve my
creative side at my work place
or office premises
Team work M I have medium level of team
work abilities as sometimes I
felt that I still have to improve
the qualities of doing work in
collaborative manner within
the firm as some projects
requires to be completed in
collective ways including
various skills and talents of
individuals. Sometimes it also
becomes necessary for the
shortage of time period.
Resilience and Wellbeing L I feel really at lower level in
terms of adaptability as I am
unable to easily adapt
situations that are change from
daily normal routine work of
25

mine within the work place.
Management and
Leadership
M In terms of leadership, I took
myself at medium stage as
sometimes I feel conscious
while leading people or
managing them in order to
fulfil the tasks in appropriate
ways.
Professionalism H I gave myself high points for
my professionalism as
according to me, my
professionalism is my ultimate
key for my success at my
work place.
Emotional Intelligence L I am really low at my
emotional intelligence as
during certain situation in
which I have to act practically,
I was unable to control my
emotions which thus further
enhance my stress level.
Hence I need to improve my
emotional quotient ability.
Analytical and
Technological
M In terms of analytical and
technological skills, I put
myself at medium level as I
am effectively able to
complete my tasks within the
firm. However, certain
improvements I need to do
according to the updation in
26

the technologies.
Self-development M For the self development skill,
I am at medium level as still I
have to enhance certain
abilities within me such as
active listening, let go of the
past experiences and manage
stress level effectively.
Resilience and Wellbeing L I feel really at lower level in
terms of adaptability as I am
unable to easily adapt
situations that are change from
daily normal routine work of
mine within the work place.
27